Charmillion Club Aqua Park

Thanks to all staff reception, restaurant, pool, bars

Let me say that we visited this hotel right after it opened post covid A good choice if you have kids. Pools: You have one regular pool 80 and 160 cm 1 pool for kids 30 cm long with amazing aqua park games and slides but even adults enjoyed it with a few games even for small kids. Another pool with games and slides and floaters for adults that we enjoyed as well, and one small pool with artificial waves. Food: Out of a lot of hotels that I visisted I can say that the hotel is generous, at lunch everyday you would have an ice cream station and they made really nice cocktails that kids enjoyed. Let me tell you one big note about the food there is that they care about quantity more than quality, like at breakfast they would provide different cheese, a lot of pastries, proteins, sausage, they are just okay but low quality. Lunch and dinner were mostly good, with a pasta, sandwich, and other stations but again the cheese and luncheon used not the best quality( just okay) If you are a coffee lover then quality not satisfying we had to bring our own coffee. Snacks were always by the pool. What we really liked is how friendly and helpful all their staff was: no exception. Whenever we went everyone there doing their best and even going the extra mile just to help (even sometimes without having to) One major dissapointment about this visit is how loose they are with the some rules,a lot of people were in the pool with tbeir regular clothes, which made us uncomfortable.

Very clean. Drinks from the package were very watered down and food from buffet not very nice

We had a lovely holiday in Feb 2020.The Hotel was beautiful and looked after us very well. Kids loved the aqua park. Entertainers did their best to keep kids engaged.

Good except the non heated pools

I would say this is more of a 2.5-3 star resort. Contacted the hotel for an airport shuttle, and they wanted $70. It is only a five minute drive from the airport. We booked with another van company for half the price. The food was poor to mediocre. There was one waiter, Ahmed, who was amazing. He would always bring us our preferred drinks without us having to ask. While sitting by the pool, you are bombarded with excessively loud music. There was no non-smoking area by the pool. Cigarette smoke was everywhere. The staff/activity people are constantly trying to sell you trips/spa packages. We booked a shore dive scuba package which was over priced. The car that picked us up was horrible, no a/c, torn up seats, old. The trunk was full of scuba tanks, so all of our personal belongings were on our laps. I’m sure it was just the personal vehicle of one of the dive shop staff. The rental equipment worked, but had seen a better day. On the plus side, the dive guide/instructor was very good and they arranged for someone to watch our kids while we were diving (for an extra fee). The kids loved the pools and slides. I would give the room 2 stars. Only shampoo and body wash were provided, no conditioner or lotion. The cleaning crew did not provide extra toilet paper. 2 calls to the front desk and an hour later they gave us 1 roll. Beds were old not super comfortable. I’m glad we only booked 2 days and not a full week.

I like the view and the scenery of hotel. The best thing is I and my family love to play in aqua park we enjoy our stay there

Nice family hotel, the water park was great and outside facilities clean. The room was very spacious but not very clean. The food was mediocre and not very tasty. We do not recommend The Italian restaurant the food was the same has the buffet. The Indian restaurant was fantastic we could have eaten there all week. Staff was mostly very friendly and helpful. Check in was smooth. The kids club need better activities and staff that enjoy being with kids. This was not the case. All in all we had a pleasant stay at this hotel.

This property has Nice place Clean Very good staff Very exciting aqua park for adults and children Good food The only bad thing was annimation team

The animation shows needs upgrade Food quality and variety needs to be increased