Grandview East Resort by Resort Collection

Let’s start with the bad - the entire check in process. We received information from our booking confirmation that we would need to check in at Edgewater Resort because Grabdview East doesn’t have a front desk. Ok, no problem - except after waiting in line at Edgewater for 45 minutes to get up to the counter to be told we couldn’t check in there but at a different resort down the street - The Majestic. Get to the Majestic at 330pm - check in is set for 4pm. We were not able to check in until 8pm due to housekeeping and inspections of the condo we rented - FOUR HOURS of waiting to check into the property. Other than the initial terrible check in the property itself was fantastic and we would stay here again. The pool is shaded all day and the location of this property on the beach was spectacular! Our condo was clean and had everything we needed.

I love the location and how quiet it is. I’ve stayed with them over 15-20 times in the past 7 years and my most recent visit was great but my condo was disgusting upon arrival.! Condo 1504 needs to be bombed for roaches and ants. And the cleaning crew needs to be checked behind.! Upon arrival there were large hair balls under the counter in the master bathroom, the bathtub was disgusting and there was hair floating in the toilet.! The shower caddy was rusted the floors had sand all over them and there were black streaks on the floor in the master bathroom. We had to purchase our own cleaning supplies(broom/dustpan, mop, Clorox)and clean for OUR LIVES.!! On top of having to pay for a cleaning Fee.! HA.! Who’s going to pay us?! I love Grandview but Resort Collection by Grandview is going to have to do better AS THEY ARE EACH INDIVIDUALLY OWNED.!!! I booked thru orbitz but thru RESORT COLLECTION.!!

1. Room wasn’t ready until 8:30pm, yet promised 4-5. 2. Washing was broken 3. Garbage disposal was broken 4. Most of the furniture was broken 5. Room was dirty & smelled like smoke and greasy food 6. Parking was across a very busy road & you took your own lives in your hands crossing. 7. It was under construction, so you got to walk through mud to get to your car! 8. The nicest thing about the place were the kind security guards!

Complete disappointment. Very dirty. No property manager. Two televisions didn’t work. One toilet didn’t flush. Had to check in at a different property and pay over 400 in additional fees. Car got towed even though I paid an additional 25 parking fee and had had a pass. Tow company said they were in on a scam with Resort Collection to make money.

The most imprtant thing to me when this reservation was made was the view. This building delivers. Great Views! The furnishings and especially the mattresses have seen better days but the view was stellar. Keep in mind that this building does not have a parking deck or pedestrian bridge over 98. Staff was friendly. You have to remember check-in off site. Did I mention the view?!

The stay at Grandciew was a delightful experience. We loved the accommodations. The only issue that we experienced was the ongoing construction that presented a safety hazard. With the parking lot across the street from the Grandview, we always felt in danger of getting run over by passing vehicles due to the sidewalks being covered with construction materials. Overall, a pleasant stay.

Great place to stay with your family. It is clean and in a good location.

The parking was terrible we were told that we couldn't Park under the building that was only for handicapped so we had two Orange passes for across the street and then we had one of us to park down the street at a parking area. We had to pregnant ladies and older woman in her late 70s two kids under 6 not counting other things. But that is a big downfall. The place was nice though besides that

Very clean condo. Perfect size condo community which lent to not too crowded beach area. Fast elevators. Perfect spot.

Place was good with good location. No WIFI, didnt work. Advertisment said 3 queen bed, only 1 queen bed, 1 full bed, 1 bed sofa, and 2 twins beds.