Park Regis Kuta, Bali

Friendly very helpful staff. Pleasure to stay there

The pool was closed, breakfast was not very nice really carted to India people not North America.

Staff nice beds too hard and pool not up to standard

The property is very poor design, they put us to the room that very very far away from the elevator, and my sister has foot problems... walk up and down not convenient. also it have no WIFI internet in the room, they says technician is working on that, but I stay for three days have nothing is fix, if I know it no WIFI I should not select this Hotel... Its was a very bad time for the three days that I stay in this hotel, I request to refund my money.

My husband and I stayed at this hotel whilst travelling around Bali. The room was spacious BUT the location on a cross junction of continuous noise traffic was horrendous, they didn’t mention that in the description. You couldn’t make it up about the pool the angled photograph make it look huge and amazing when you see it’s a small pool squeezed in between both sides of the hotel and totally overlooked, the sun loungers are filthy dirty, the towels were grey and frayed. The staff need some serious hospitality training because I would rate the hotel 2 stars. We completed as requested the satisfaction survey and handed to the receptionist only for her to open look at then put it under the desk....to which I can only assume the bin as it was pretty damming, that shows how much they care about there customers! I would not recommend or stay there ever again

Great place to stay clean tidy. Staff alsome. Cant wait to go back.

Had a pleasant stay at the pool suit. Good and clean place to stay if want to visit Kuta beach and away from all the noise and people. Lots of restaurant and 24hrs shops. However, the properties condition are not well maintained, aircon and tap kept leaking, kettle doesn’t function well and their iron and board are spoilt. Overall it was relaxing, just disappointed with the equipments in the room.

staffs were really nice to us! I want to stay again. Thank you!

This hotel is nothing like what was pictured. We decided to stay here because we had a late flight and had to check out early of our previous hotel and needed a place to unwind and chill at before we departed.

Couldn't check in on time. Room was nice. Breakfast was average. Found a cleaner in our room late one night after it had already been cleaned that day, asked at reception why he was in our room again and they said the deluxe pool rooms are serviced twice a day, the second cleaner didn't clean anything though when we walked in he was pretending to make the bed which had already been made that day and not touched since. Room service rings door bell at around 10pm and if you don't answer rings continuously until you do. Struggled to get pool towels left in our room each day. Room service dishes left in our room for 2 days even though room was cleaned. Rats scratching in the roof keeps you up all night.