Finch Bay Galapagos Hotel

Bait and switch. We arrived after a live aboard yacht trip and did not have the ocean view room I booked on Expedia. Finch Bay was rude about it. I would have booked another hotel had I known. This was the end of a “make a wish trip”. They gave us a garden view room that was very small, much smaller than my room at home; nothing special here. No hot water, found that out when I was in the shower. My husband called and they turned it on. They do not replenish toilet paper, apparently, found that out with just s few sheets left on the roll. Got eaten alive by mosquitoes at dinner; no mention of preventing that from the wait staff. I do not have mosquitoes where I live. Food was very very overpriced. I dine out regularly in Santa Barbara, California and it doesn’t cost this much. I woke up the last morning asphyxiated by some chemical they sprayed outside my room that night. Also, the last night I woke up to a disgusting smell of nasty dirty feet where my face rested on the duvet, I almost threw up. Apparently they do not wash the insert. Communication was very poor among the front desk. For example, one instance they told us to leave our luggage out on the porch at 7 am upon departure after check out. We did and our luggage didn’t show up at the water taxi. We had to wait awhile an cut it very close for our flight. The breakfast was excellent. Otherwise I am very underwhelmed and extremely disappointed at the last leg of what was an amazing trip.

Best location and staff on Santa Cruz. I would recommend this hotel to anyone touring the Galápagos.

It waa a beautiful serene environment. A bit pricey though for what you get.

This property is perfect for a land-based trip to Galápagos Islands. We took their private yacht each day to a different island and saw a lot, but had the comfort of a first class land hotel each night. The tours were outstanding and each day was unique. Food was great too and so was service.

We stayed at the Finch Bay Hotel for 6 nights during our recent stay in the Galapagos. The resort is beautiful and has an incredible location - one of the few if maybe the only one with a location on a beach. We also enjoyed the town of Puerto Ayora and all of the day trips we purchased through the hotel. Highly recommend staying here if you're contemplating a visit to the Galapagos.

Finch Bay is a great spot near Puerto Ayora and very peaceful. It is near a beach and a short hike to Las Grietas.

Finch Bay hotel is very nice hotel for what it is, not a 5 star mega luxury hotel, but a great hotel that adapts to the fragile environment. Service was top notch and staff super friendly, great breakfast buffee and nice pool area. Being away from the city center, it's nice and quiet. Just the fact you have your own boat ride to reach here is a nice touch. Expensive hotel, but very nice!

Great hotel and experience. Ronato was especially helpful and exceeded our expectations in every way!

Great facility with exceptional staff who went out of their way to provide a memorable experience.

We would highly recommend the hotel arranged transfer from/to GPS Baltra airport. Our luggage was carried and put into the airport bus, boat, taxi, and finally the finch bay ferry and onto the hotel. Our inward flight was delayed by 3 hours, but our driver was still there to meet us and stopped for photos of large tortoises during the drive over the wetter highlands. . Our first outside evening meal, at sunset by the pool with visiting birds, was magic. Caesar gently suggested the set dinner menu and it was all perfect after a tiring few days. Water was provided daily in the rooms and the breakfast selection varied but always tasty & plentiful. The food was consistently good and the seafood and salads well prepared and tasty...with some notable tender octopus. In a short walk to and along the beach we saw marine iguana, lots of birds close by darting and feeding in the bushes, while frigate birds and egrets were overhead with herons, ducks and pelicans visiting. Fishes and crabs were in the rock pools, and the sea was warm to swim in.