Aranta Airport Hotel, Bangkok

Room is good, pools look great, good place, but why don't they tell you the price for shuttle service is 2-3 times the price of a taxi. Some hotels mention B100 for shuttle, one says B200 per room, I was solo so B200 for this hotel, maybe per person I don't know, nothing on the website. Some hotels used to be free. This price is fine for being picked up as it is convenient - taxis don't want short ride, and there is flag-fall. But it is B200 going to airport so I took taxi which took less than 10 minutes and was B65. Since these are airport hotels why not be clear on this. It stated that you can only phone for the service, so I had to phone from Australia. When I did I was told I could use email but Hotels.com did not provide email.

We stayed here 3 different times throughout our travels. It's amazing for the price and airport proximity. The food at the hotel is cheap and delicious, and if you take a short walk down the street you can find a shopping area. Make sure your mini bar is full when you get there, ours didn't have all the water one time. Also do not expect many staff or neighborhood people to speak English if that is your preferred language. The only negative experience was my first day visiting, when 4 of us just wanted a taxi downtown, and instead we were charged $30 per person for a car with a "guide." He spoke no English, and we spent 3 hours driving downtown then around in circles searching for parking. We thought since he wasn't just leaving us at a drop point he'd walk around with us, but he finally found parking and said "come back I wait, with you for day" We later found out that "with you for the day" meant 6 hours only and that included driving time. Needless to say we were charged extra for returning 20 minutes late and we really didn't get to see much of downtown because we were worried to wander too far from this area and there was a lot of processions blocking tourists from the areas he took us for mourning of the late king. (you'd think they'd know this and warn us.) It's easier (and wayyyyyyy cheaper) to get a taxi or use the shuttle back to the airport, then take the trains and water taxis and tuk tuks to get around the city. We learned this later in our trip.

Good clean accommodation close to airport. Ideal for that early morning flight!

The smell of the bathroom was horrible

Convenient hotel if need to stay near bkk airport. Room comfortable and clean and nice pool. Free shuttle to airport good. Service by staff rather lacking....too busy chatting by pool in evening leaving us and another customer waiting to order drinks or food. Also at check out poor service. Breakfast ok but could be a lot better (& was at another cheaper hotel we stayed at in central bangkok at beginning of holiday). Close to Paseo shopping mall with lots of food choices. Shame this hotel could be great with a bit of care and service.