Grafton House B&B

Booked for 7 days. Advertised as pay at the property and brekfast included, but they proceded to take the money out of my account the second I booked. When we checked in the receptionists was very unwelcoming and informed us breakfast wasnt included in the room i booked. I was asked every day what my room number was even though I am the one who checked in,after the 3rd day i felt i was being harrassed every time i left and came back. Spraypaint on the room walls, lingering odor and the heating is on a timer for nights only so your basically left to freeze during the day. I guess you get what you pay for. Wouldn't recommend it.

There was supposed to be a desk which I needed for work and there wasn’t. No other furniture in the Rio. Noisy throughout the night.

Close to train station. Great price point for what you get. Helpful and pleasant people at reception. Comfortable.

Room was very high standard, newly renovated , spacious and very clean.

No tea or coffee facility in room. Stay at 2nd floor, elderly to walk down just to make a drink is not good. Double bed mattress is old and sprung. Only one pillow provided. Ceiling light 3 light bulbs but one left that work. No bed side light. No housekeeping, stayed 2 nights but room don’t get cleaned. Free parking, staff friendly and helpful. Location is great Stayed in room 16 2nd floor.

This alleged B&B was not en-suite as advertised. One had to walk down a corrider to go to tolilet and shower. Bed was had as a brick. One wardrope in room dated 1950's. Only i had already paid. We would have left. No breakfast was available from guest. Mo parking as advertised.

Breakfast was £5 extra per night which would be fine and they only told me when I booked in that there would be no breakfasts on Saturday morning. I paid for a breakfast for Sunday morning and was told late Saturday night that there would be no Sunday breakfast either. The only food they had was 1 small pack of frozen bacon. I did get my £5 back though. No tea making facilities in room but I was told tea and coffee are available downstairs and I can help myself to as many as I like, however, the 1st time I got anywhere near the room with the tea, kettle etc they reprimanded "Wooh, where do you think you're going, that's staff only." I had to ask them if they could make me a drink, yes they did make me one upon request but that is not the point. Add to that a communal toilet with a non-functioning electric light and no natural light either. I had to use it with the door open, needless to say I used it for standing purposes only. There was a licensed bar facility but that room was locked for the entirety of Saturday. My recommendation is that you remove 'The Grafton House Hotel Bed & Breakfast' from your website options.

Adequate for single night stay. Straightforward check in - helpful with taxi numbers. Clean cotton sheets. No frills, no bedside light, no tea/coffee facilities in room, single glazing so nightlife clearly audible (though not for an extended period). Did not pay the additional fee for breakfast so can't comment on that.

A very comfortable and clean hotel but unfortunately lacked tea and coffee making facilities in the room.

Cons: The room. It was a double bed, and my friend and I weren’t a good match. We asked if it were possible to change, but wasn’t possible. The room design wasn’t very good, as the room was quite bare, and the television didn’t work. We were only there for a night so we didn’t mind. It wasn’t very clean, the walls had a couple brown stains, and the closet a bit dusty. If you didn’t add the breakfast option to your hotel booking, you can’t change your mind, or pay for breakfast later. Pros: The shared shower looks clean, and the toilet didn’t run out of paper.