Hotel SB Plaza Europa

Very disappointed with the service. Covid-19 is clearly being used as an excuse for lack of basic amenities and good service. All tea/coffee making facilities are removed from our suite, mini bar removed yet not even a necessary bottle of water left in our room. Went to the bar and told I would have to pay for water!!! Queue deep at reception to ask for this fundamental requirement. 1 person behind reception. My booking was with another hotel, remaining closed so moved to here. Not even parking was given free as a courtesy. Useless system to park too.

Wouldn’t know what anything was like as couldn’t go due to virus and hotel and Expedia won’t allow me to get hold of anyone to change anything. Keep being bounced between the two

The Murphy beds were worn in inclined so you rolled towards to floor.

Like: quiet, clean and peaceful and very helpful staff. Dislike: because our breakfast wasn’t included, the one day we did go for the breakfast, it was so expensive

This hotel was perfect for my first time in Barcelona. The staff at the front desk was very friendly and helpful. They helped me book excursions everyday and gave me maps for routes on the metro and buses to get there. The hotel was clean, rooms were a bit small but only needed them to sleep at night. Also wish I knew how to turn on the AC. The room was quite hot most nights even though temperate was in 50/60s F. Great location, not far from airport and there is a mall with restaurants right across the street.

Spent a lovely weekend here with 2 friends for a girly holiday. The hotel was slightly outside the main city but very conveniently located with underground stop 2 minutes walk away and a large shopping mall opposite. Hotel was clean and modern, the rooftop terrace was lovely although pool isn’t heated meaning we weren’t able to use it in January! The rooftop bar was also closed due to the time of year. There was a nice sauna and steam room inside though.

Just perfect! Very fair price, better than Airbnb. All staff were friendly. It was a pleasure my staying there

The property was beautiful and clean. The staff was very nice and accommodating. The buffet breakfast in the morning was exceptional.

Property looked very old. AC did not cool we had it running all day and was still hot at night. Sheets were dirty seemed to have stains

The location is great and very convenient the stuff is also very helpful overall stay would be very good if it wasn’t for the several cockroaches all over the room on a last night however it was cleaned and dealt with in a timely manner the after taste it left is not all that great it does look it may have been an isolated incident