The staff was very friendly. This hotel was at the upper level, sharing floor with others unit but looks safe because they close the main door all the time. Great price for medium size room (cheap). Suitable for a single or couple traveler whose looking for budget hotel which is very near to the center of Kota Kinabalu (walking distance to Gaya street, kampung air). But there is no free drinking water, coffee or tea provided in this room. There is a few can drink inside the refrigerator but to be charge while you check out if you drink. Only RM2.00 per can and RM3.00 for 1.5 liter mineral water.