It's Penang, traffic is hell and parking is not plenty. And it is Georgetown so road is narrow. Those things are the worst of the entire stay BUT I find no fault with the hotel. It was quiet, the quickest, easiest check in I have ever had - EVER. My husband had to find tiny spot by their entrance so we can drop our luggage, all the while traffic is flowing inches away. They have staff to carry the bags upstairs where our room is located. Then he has to go find parking, luckily right next to the hotel, there was a spot but to get to that spot he had to drive around to find the street leading to it. All the while hoping no one else has taken that spot. The hotel itself was so quiet, I hardly ever see any but 2 occupants while passing the entrance. The pool was refreshing from the heat, it was during the time when they had heat problems. Yes, the stench from all those open storm sewer wafting up it gets really hard to enjoy anything, even while eating at those restaurants nearby. But that's just how Malaysia is. I wish I can pluck the hotel and put it somewhere else in Penang where the traffic is not as crazy and parking is not a stressful to get. Otherwise, the room was clean, the bathroom was huge and clean and hot water works and my boys love the upstairs bed. We didn't hear any noise from the nearby mosque. Actually we slept really well.