Home2 Suites by Hilton Greenville Downtown

Very un-cozy room. Its a hotel that uses energy efficient lights in its fixtures which makes it very "cold". The shower is one where you have to turn on the water and cant escape getting ice cold because you cant avoid the water at first. Shampoo in cheap wall dispensers on shower wall. Breakfast has microwaveable fake eggs. Clean because its new. Staff friendly.

Great hotel property, location, and overall experience, but hidden fees add up! Parking fee, Pet fee that is not mentioned on Hotels.com when booking (unless it's somewhere in the fine print).

The service was great, it was clean and the location was concurrent. Only issue we had was some disruptive late late nighters but that is to be expected in a convinent location. Never contacted the front desk and that was the only issue. All parking was valet and was an extra $15 charge.

Property was valet parking only, which was unexpected. Normally, we’d self park, but it was pouring rain, so we caved for the valet. Room was comfortable. Bed sheets were awesome. Shower was designed so you couldn’t turn the water on without getting shot with cold right away, and the lever fixture was coming out of the wall. All in all, the problems were relatively minor. Super convenient to downtown and the Bon Secours Wellness Arena. Highly recommend catching a Swamp Rabbits hockey game, but don’t bring a bag! Apparently they have a clear bag only policy which was annoying, but that’s how things go these days.

We were in town for an extended stay, and thought that a suite with a kitchenette would be nice to have so we could cook a bit for ourselves. All in all, the front desk staff was very helpful, and the valet guys were great. However, the housekeeping staff had a lot to be desired. We had our do not disturb card outside the door as we were doing work in the morning, and when we left midday we made sure to remove it so the room could be serviced. However, 4 out of the 10 nights of our stay our room was NOT serviced at all. When I brought this to the attention of the front desk staff, they did what they could to appease us, but really all we wanted was a clean room at the end of the day when we returned. Also, housekeeping failed to refill our empty tissues, and other basic necessities (conditioner, etc.) when they did service our room.