29 Oktober 2019
Please beware. As I knew I would arrive late due to heavy jam. Called the hotel number at 8pm. No response. Called hotel.com to assist , similarly no response from hotel. Arrived late and no reception staff. No contact number left on entrance. No way to check in.. only very fortunate that a guy passed by who knows staff contact . Despite the Staff came immediately and are very friendly and helpful , but it is not acceptable that the owner of the hotel does not provide any staff in hotel not even leave any contact on the door for the guests. Noticed the guests were seen stranded outside and desperate in similar situation. Hotel.com please check it out personally.
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