I didnt get the room i booked far. At the last minute i was informed the room was not available. I was asked to call an overseas no which you know, additional cost! The offered to relocate me for free (of course, what do you expect??) to another hotel. Wait, i wanted a 2 room apartment with a pool! Then, the offered me again for a later date (the day after). What a joke, im not homeless. I had my trip planned and at certain date i needed to be somehwere. And yes just like that, i do not receive any replies since. Wanna see the proof, go get it from tribunal pengguna malaysia.