Venice (XVQ-Santa Lucia Rail Station) - 10 min walk
Venezia Ferryport Station - 16 min walk
Venezia Tronchetto Station - 17 min walk
Airport shuttle (surcharge)
Restaurants
Filovia - 6 min walk
Bar Autorimessa Piazzale Roma - 5 min walk
Arcicchetti Bakaro - 6 min walk
Osteria Ai Pugni - 6 min walk
Coofe- Berti & Egli - 4 min walk
About this property
Hotel Palazzo Martinelli Dolfin
Hotel Palazzo Martinelli Dolfin puts you in a great location, within a short 10-minute walk of Piazzale Roma and Grand Canal. Also, this hotel is within a 15-minute walk of Port of Venice.
Languages
English, French, Italian, Russian, Spanish
At a glance
Hotel size
11 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
For more details, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests must contact this property 7 days in advance to arrange check-in.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Off-site parking within 984 ft (EUR 35 per day); booking required; discounts available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
No alcohol allowed on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Services
Multilingual staff
Virtual front desk
Facilities
1 building/tower
Terrace
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Selected Comfort mattress
Cot/infant bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way. Maximum occupancy 5)
Children & extra beds
Cots/infant beds are available for EUR 30 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 35 per day (984 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Palazzo Martinelli Dolfin
Hotel Palazzo Martinelli Dolfin Hotel
Hotel Palazzo Martinelli Dolfin Venice
Hotel Palazzo Martinelli Dolfin Hotel Venice
Frequently asked questions
Does Hotel Palazzo Martinelli Dolfin offer free cancellation for a full refund?
Yes, Hotel Palazzo Martinelli Dolfin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzo Martinelli Dolfin?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palazzo Martinelli Dolfin?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Hotel Palazzo Martinelli Dolfin?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.
What are the check-in and check-out times at Hotel Palazzo Martinelli Dolfin?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Hotel Palazzo Martinelli Dolfin?
No, this hotel doesn't have a casino, but Casino of Venice (18-min walk) and Ca' Noghera Casino of Venice (17-min drive) are both nearby.
What's the area around Hotel Palazzo Martinelli Dolfin like?
Hotel Palazzo Martinelli Dolfin is in Santa Croce, a short 6-minute walk from Piazzale Roma and 6 minutes' walk from Grand Canal.
Hotel Palazzo Martinelli Dolfin Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
31 October 2024
Imane
Imane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Beautiful rooms
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
Bob
Bob, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 August 2024
Dinesh
Dinesh, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2024
Very confortable stay! Super nice room and we also enjoyed the breakfast. Very recommended!
DIANA
DIANA, 2-night family trip
Verified Expedia guest review
6/10 Good
23 July 2024
Fantastic property, really historic feel BUT the AC was micromanaged by the renting organization and was not a very good experience overall due to that critical detail during a heat wave. The doors didn’t open and close properly leading to an accident on my end when the room got really really hot and I tried to open the main door so I can leave the room to get fresh air and forgot it still has the security latch engaged in leading to some framework damage. One painting fell in the main bedroom due to me falling on the floor due to heat exhaustion and my family couldn’t catch me in time. I hit my head on the concrete floor inside the room that night when I fainted from heat exhaustion. Overall the property is good property I just hope they can manage at a higher level for the amount of money they charge per night. I don’t appreciate the email accusing me of wrong doing before understanding what actually happened in my room that night. I’m asking for repair estimate so I can look at some type of repayment, they should consider giving me part of my room rent back due to the ac situation. Currently I have sharp pains in my head on the right side from the fall that took place that night in the room connected to the bathroom. I hope it’s not a longterm impact on my health. I have never had this kind of challenging experience in any of my other stays, Expedia can check my travel history. I apologize for any unintentional harm I caused their asset. I hope my health is ok long term.
maninder
maninder, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
This was a pleasure for us the Stay in the Hotel. Smart type hotel with codes to get in and for room. This said they had great service with rooms being cleaned every day and breakfast. In tube the the charm of Venice. Quieter side of Venice but with Water bus and taxi’s available short walking distance. Great Job to everyone and highly recommend.
Juan
Juan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Amazing room in a great location
This hotel is wonderful. We wish we were staying longer. Perfect location, very nice room and system. Access codes worked as intended.
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2024
Best
Saurabh
Saurabh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
This was a great choice for our short trip Venice. Very conveniently located near the bus and train terminal. The hotel is situated a very short walk from both.
The room was modern and spacious with great views along the canal. The service was excellent and prompt, especially the woman at breakfast. I would highly recommend this hotel and look forward to our next visit to Venice.
Paul
Paul, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 May 2024
Nice place to stay
jennifer
jennifer, 1-night trip
Verified Expedia guest review
4/10 Fair
23 April 2024
The property is in a nice area quiet and well connected.
I doubt i will stay again as i think there are better properties for that cost.
On arrival, despite having asked to re confirm the room i has booked i found out that they had moved us. I know that sometimes there might be unexpected issues but i would expect the property to be in touch first and some sort of apologies. Instead of the canal view and two double beds there were one bed and one sofas with only a flatsheet not even covering it and a thin duvet in a room without any window and quite low ceilings.
I called the smart reception and only after several conversations with expedia and a night without sleep we got moved to a different room where the sofa bed at least had a mattress.
Unfortunately the walls are not soundproofed so the second night another guest didn't know how to open the door of her room and she spent two hours banging against her door until i decided to go out in my pijama and explain how to use the code.
All together not an experience that i am looking forwards to repeating.
Simona
Simona, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 April 2024
Manuel
Manuel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 March 2024
Alyssa
Alyssa, 1-night trip
Verified Expedia guest review
2/10 Poor
25 February 2024
Beware-Do Not Stay Here
I checked in (remotely) and knew within the first 5 mins that I would not be staying there. The time I spent in the room(30 min max) was used to book another Hotel! I paid for a “Canal View” and was met with a view of construction, plywood and sewage water. While the room was clean it was tiny and the bed was paper thin. The main and only entry door was directly connected to a dining area (for common use) and had a large crack in it, to where you could see into the room. There was no privacy and sounds carried throughout. Overall I did not feel secure or safe in the room enough to stay. All contact with the property is contact less and instead of dealing with the hassle of “looking at their other rooms” I chose to leave and book elsewhere, Immediately! (Room view is posted in the photos. Taken on Feb. 20,2024) They should be ashamed of what they were charging for “Canal View”!
Antionette
Antionette, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2024
cara
cara, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 October 2023
All
Angela
Angela, 4-night trip
Verified Expedia guest review
6/10 Good
19 September 2023
Rees
Rees, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2023
Liana
Liana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2023
Scott
Scott, 2-night trip
Verified Expedia guest review
4/10 Fair
23 August 2023
Amrit
Amrit, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2023
Katya
Katya, 1-night trip
Verified Expedia guest review
6/10 Good
17 August 2023
The pros: the cleaning staff and staff communicating via message are responsive, friendly and helpful, the room was a good size. The cons: location; it says it’s 6 min walk to St. Marks but it’s 30, and it says 4 min walk to grand canal but it’s 13 (and I am young and in shape). They don’t give you the wifi code until your room is ready and they email you but if you don’t purchase an international data plan you’re screwed. My room was literally in the dining room and I got up before breakfast but could hear everything, partially because there are gaps in the door. If you’re a solo traveler and concerned for your safety that is alarming. Their “storage” for your luggage is an unlocked cabinet so you have to put your faith in humanity that people don’t steal it as there is no reception. The bathroom was so small anyone who was tall their knees would hit the wall. There’s no shelf in the bathroom to put your toiletries so you have to put them on the floor. They let you check in at 3 when most places allow at 2 and check out is at 10 when most places in Italy it is 11.
Michele
Verified Expedia guest review
10/10 Exceptional
5 August 2023
Beautiful
Baryalai
Baryalai, 1-night trip
Verified Ebookers guest review
4/10 Fair
31 July 2023
I would not suggest staying at this SMART property. Orbitz sold us a room that would not accommodate our family, even though we included it in our search criteria. The hotel wanted to immediately uncharge us and would not be flexible with customer service to cancel our reservation. This was definitely NOT ideal. Maybe if you are young and traveling through europe it would be a good fit.