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Novotel Almaty City Center

4.0 star property
Hotel with spa, near Kok Tobe Cable Car

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Almaty City Center

Indoor pool
1 bedroom, minibar, in-room safe, desk
Indoor pool
Reception
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Connecting rooms available
  • Pet-friendly
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • 24-hour room service
  • 24-hour business centre
  • 6 meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is RM579
RM648 total
includes taxes & fees
17 Jan - 18 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Sofa bed
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Sofa bed
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Breakfast, lunch, dinner served; international cuisine

Holiday Inn ALMATY, an IHG Hotel

Free parking
Free WiFi
Restaurant
Connecting rooms available
8.2 out of 10, Very good, (253)
The price is RM337
RM406 total
includes taxes & fees
23 Dec - 24 Dec
Holiday Inn ALMATY, an IHG Hotel
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About the area

Map
Dostyk Avenue 104 A, Almaty, A25D5Y3

What's nearby

  • Dostyk Plaza - 11 min walk
  • Panfilov Park - 2 min drive
  • Zenkov Cathedral - 3 min drive
  • Almaty Opera House - 3 min drive
  • Almaty Central Stadium - 4 min drive

Getting around

  • Almaty (ALA-Almaty Intl.) - 28 min drive
  • Almaty Station - 16 min drive
  • Almaly - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪Fuller's Pub - ‬4 min walk
  • ‪The Noodles - ‬4 min walk

About this property

Novotel Almaty City Center

When you stay at Novotel Almaty City Center, you'll be within a 15-minute drive of Shymbulak Ski Resort. Guests can visit the spa to indulge in massages, body wraps or facials, and Le Resto serves local and international cuisine. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre.

Languages

English, French, German, Russian, Turkish

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Lowered view port in door
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 85
  • Low-height bed
  • Low bed height (centimetres): 45
  • Visual fire alarm
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 90
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, in balance. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.

Dining

Le Resto – This restaurant specialises in local and international cuisine. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Lobby Bar – This lobby lounge only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 7000 per person
  • Airport shuttle service is offered for an extra charge of KZT 8000 per person (one-way)

Children & extra beds

  • Rollaway beds are available for KZT 5000 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: KZT 20000 per stay
  • Pets are allowed for an extra charge of KZT 10000 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Almaty City Center Hotel
Novotel Almaty City Center Almaty
Novotel Almaty City Center Hotel Almaty

Frequently asked questions

Does Novotel Almaty City Center offer free cancellation for a full refund?
Yes, Novotel Almaty City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Almaty City Center?
Yes, there's an indoor pool.
Are pets allowed at Novotel Almaty City Center?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of KZT 10000 per pet, per night, and there's also a deposit of KZT 20000 per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Almaty City Center?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Almaty City Center?
Yes, an airport shuttle is available. The charge is KZT 8000 per person one-way.
What are the check-in and check-out times at Novotel Almaty City Center?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Almaty City Center?
No, this hotel doesn't have a casino, but Casino Zodiak (6-min drive) is nearby.
What is there to do at Novotel Almaty City Center and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Almaty City Center also has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Novotel Almaty City Center?
Yes, Le Resto offers al fresco dining and local and international cuisine.
What's the area around Novotel Almaty City Center like?
Novotel Almaty City Center is in Medeu District, a short 11-minute walk from Dostyk Plaza and 8 minutes' walk from Colibri.

Novotel Almaty City Center Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

AVINASH, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine A, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tong, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was a very nice hotel to enjoy!
Elena, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay, welcoming staff, great location. Rooms were clean and comfortable.
Lisa, 1-night trip
Verified Expedia guest review

8/10 Very good

venkateswara choudary, 3-night trip
Verified Hotels.com guest review

6/10 Good

Stay somewhere else
Tried to check in early. They made us wait 3 hours, then let us check in early, but charged us a full nights stay! Why make us wait if you’re going to charge for the night before?! Hotel itself was nothing special. AC didn’t get very cold. I wouldn’t stay here again.
Holly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and great breakfast make sure your package includes it
SIMON, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We’ll definitely come back
The stay was good, our room was upgraded and located on the 10th floor with a nice view. The room service (breakfast, laundry) was good.
Dinara, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

After a few years going backwards, it seems this hotel took a new air (management) and is going back on track. The location is ideal, yet, they have to do something with the car entrance. On weekends the small street leading to the hotel is used as a parking lot for the theater beside and the cable car facility. Thus, it's a battle to go in or out (taxis needed to get us down one block away).
Javier, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, close to everything. Comfortable bed, nice shower pressure and the toilet had a personal hygiene shower, which I really appreciate.
Maria Gabriela, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Dmitry, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Vera, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Novotel has a great location !
Rafis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Petter, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

8/10 Very good

The location is great and very convenient.
Mohamed, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, I would come back in an instant.
Cristina, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

John, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, good location, tasty food
Dmitry, 2-night business trip
Verified Hotels.com guest review