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InterContinental Nairobi, an IHG Hotel

Family-friendly hotel in Nairobi Central with outdoor pool and pool bar

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Photo gallery for InterContinental Nairobi, an IHG Hotel

View from room
View from room
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Daily full breakfast (KES 2800 per person)
Children’s area
Located near Nairobi National Park, InterContinental Nairobi offers a luxurious retreat with a poolside bar, sauna, and two on-site restaurants. With an outdoor pool and relaxing spa tub experience your stay will be revitalized; enjoy free in-room WiFi and explore the surrounding area with limo/town car service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Connecting rooms available
  • Bar
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Hot tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 Single Bed (Club Floor Intercontinental)

  • Sleeps 2
  • 1 Single Bed

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 3
  • 1 Single Bed

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Single Bed

Superior Room, 1 Single Bed

  • Sleeps 3
  • 1 Single Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 3
  • 1 Single Bed

Club Room, 1 King Bed (IC)

  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Single Bed

Superior Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Map
City Hall Way, P O Box 30353, Nairobi, Nairobi, 00200

What's nearby

  • Uhuru Park - 3 min walk
  • City Square - 5 min walk
  • Kenyatta International Convention Centre - 6 min walk
  • City Market - 9 min walk
  • University of Nairobi - 14 min walk

Getting around

  • Nairobi (WIL-Wilson) - 10 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive
  • Nairobi Station - 21 min drive
  • Syokimau Station - 21 min drive
  • Syokimau SGR Railway Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Safari - ‬4 min walk
  • ‪Chic & Pizza Master - ‬5 min walk
  • ‪Artcaffé Chester House - ‬6 min walk
  • ‪Pointzero Coffee - ‬5 min walk
  • ‪Big Square - 680 - ‬5 min walk

About this property

InterContinental Nairobi, an IHG Hotel

InterContinental Nairobi, an IHG Hotel is just 2.7 mi (4.4 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers love the room service.

Languages

Arabic, English, French, German, Swahili

At a glance

DONE

Hotel size

    • 326 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Conference space (13596 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1968
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately KES 2800 per person
  • Airport shuttle service is offered for an extra charge of KES 4000 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for KES 3500.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InterContinental Nairobi Hotel
InterContinental Nairobi
Intercontinental Nairobi Hotel Nairobi
Nairobi Intercontinental
InterContinental Nairobi
InterContinental Nairobi an IHG Hotel
InterContinental Nairobi, an IHG Hotel Hotel
InterContinental Nairobi, an IHG Hotel Nairobi
InterContinental Nairobi, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does InterContinental Nairobi, an IHG Hotel offer free cancellation for a full refund?

Yes, InterContinental Nairobi, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Nairobi, an IHG Hotel?

Yes, there's an outdoor pool.

Are pets allowed at InterContinental Nairobi, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at InterContinental Nairobi, an IHG Hotel?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by InterContinental Nairobi, an IHG Hotel?

Yes, an airport shuttle is available. The charge is KES 4000 per vehicle one-way.

What are the check-in and check-out times at InterContinental Nairobi, an IHG Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at InterContinental Nairobi, an IHG Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (6-min drive) is nearby.

What is there to do at InterContinental Nairobi, an IHG Hotel and nearby?

InterContinental Nairobi, an IHG Hotel has an outdoor pool and a 24-hour fitness centre, as well as a sauna.

Are there restaurants at or near InterContinental Nairobi, an IHG Hotel?

Yes, there are 2 on-site restaurants.

What's the area around InterContinental Nairobi, an IHG Hotel like?

InterContinental Nairobi, an IHG Hotel is in Nairobi Central, a short 3-minute walk from Uhuru Park and 6 minutes' walk from Kenyatta International Convention Centre.

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InterContinental Nairobi, an IHG Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Poor

1-night trip

10/10 Exceptional

Merci pour tout
Tout simplement parfait. Tres bon rapport qualité prix
Marcel, 1-night trip

8/10 Very good

Hotel des années 30...
Rapport qualite prix élevé
5-night trip

10/10 Exceptional

Dalit, 1-night trip

6/10 Good

Not really 5 star hotel
We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially booked in Hotels.com, we were running late for our flight so we just paid and left. Will never stay at any of their hotels again. Terrible experience
Sergio, 1-night trip

8/10 Very good

Great Staff but hotel needs renovations
The staff is helpful and friendly and really made our stay. The hotel needs a facelift though and really doesn’t live up to its five star rating. If it weren’t for the staff, we wouldn’t go back.
Martina, 1-night trip

10/10 Exceptional

This hotel is a classic and, as such, a bit dated but not in a bad way. Always clean. You can’t beat the location in CBD. The staff and service are absolutely the best. The high security at the front gate is a bit jarring, but necessary now a days.
Timothy, 3-night trip

8/10 Very good

Fin beliggenhed - Dejligt værelse/ god betjening
Meget venligt personale. Fint værelse og rigtig god beliggenhed. Madsen var fin
Liselotte, 1-night trip

8/10 Very good

The staff was very friendly and helpful, the downside was the restaurant. The staff was incredibly slow and the food was sub par. Breakfast was fine, but the two times we ate there for dinner was awful. The waitstaff would 40 min to bring water and the food took even longer.
1-night trip

8/10 Very good

Mohamed, 2-night trip

10/10 Exceptional

Rooms are clean and the staff are kind.
SEONGWON, 4-night trip

6/10 Good

3-night trip

10/10 Exceptional

prashant, 2-night trip

8/10 Very good

4-night trip

8/10 Very good

The staff is attentive and kind, and I was consistently impressed by the size of the team. Between hotel staff and security, there were team members everywhere. The room was well appointed, and the WiFi was stable enough to have FaceTime audio calls that were not marred by technical problems. Higher bandwidth platforms with video were a little dicey, but still workable. The only aspect of the hotel that I would have liked to see improved is the physical plant. The hotel is showing its age a bit. One can see wear and tear with a bit more than a passing glance. Such items are not mission critical though. Did the condition of the physical lobby bar mean the staff couldn't serve drinks or food, not at all. However, if the hotel wishes to maintain its five star standing, a little attention to some of it structures would help. Overall, it's a very nice property, a good room, and great staff.
6-night trip

6/10 Good

Ok dans plus. Il faudrait une bonne rénovation.
Enno, 4-night trip

8/10 Very good

ケニアは初めてで余り参考にはならないかも知れませんが全体的にはとても良かったと思います。ただ、窓に大きな隙間があり蚊の侵入に気を遣いました。また、部屋の明かりが暗かった事もあります。
2-night trip

8/10 Very good

Service and service people in the hotel, all arrangements, business lounge, restaurants, etc
3-night trip

6/10 Good

5-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

FRANCK, 2-night trip

10/10 Exceptional

Professional and friendly staff!
Fantastic service from all staff, throughout the hotel. Genuinely welcoming - making the entire Nairobi experience positive. It feels very safe and secure. Rooms are large and well furnished and food offering is good. Could do more to reduce single use plastic in the bathrooms though!
Joseph, 4-night trip

6/10 Good

2-night trip

6/10 Good

吹风筒很脏，热水器很脏，电话是坏的，熨板是破的。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
3-night trip

8/10 Very good

The room are fantastically set out and clean. Staffs are friendly and appealing.....
Amos, 7-night trip