Casa Portuguesa do Pastel de Bacalhau - 1 min walk
Paul - 1 min walk
Cafetaria São Nicolau - 1 min walk
Restaurante Japonês KIKU - 1 min walk
La Vita è Bella - 1 min walk
About this property
My Story Hotel Augusta
When you stay at My Story Hotel Augusta, you'll be in a fantastic location, only a five-minute walk from Santa Justa Elevator and Commerce Square. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Rossio Square and Lisbon Cathedral are within a short 10-minute walk. Fellow travellers love the helpful staff and central location. Public transportation is only a short walk: Rua da Conceição Stop (28E) and Baixa-Chiado Station are only steps away.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
46 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
32.00-inch flat-screen TV
Home comfort
Air conditioning and heating
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 9985
Also known as
My Story Hotel Augusta Hotel
My Story Hotel Augusta Lisbon
My Story Hotel Charming Augusta
My Story Hotel Augusta Hotel Lisbon
Frequently asked questions
Does My Story Hotel Augusta offer free cancellation for a full refund?
Yes, My Story Hotel Augusta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Story Hotel Augusta?
Sorry, pets aren't allowed.
Is parking offered on site at My Story Hotel Augusta?
Sorry, there's no on-site parking at My Story Hotel Augusta.
What are the check-in and check-out times at My Story Hotel Augusta?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at My Story Hotel Augusta?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
Are there restaurants at or near My Story Hotel Augusta?
Yes, there's an on-site restaurant.
What's the area around My Story Hotel Augusta like?
My Story Hotel Augusta is in Lisbon Old Town, a short 1-minute walk from Rua da Conceição Stop (28E) and 6 minutes' walk from Rossio Square. Our travellers say that the local area is very central.
My Story Hotel Augusta Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
15 October 2024
Good place to stay
Place is good but very small. Bathroom is very small and can hardly fit
RAY
RAY, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
14 October 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Very good hotel located at steps of Augusta road
Very good and clean hotel. Great location and good service.
Mario
Mario, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Great Stay
Nice hotel in the centre of Lisbon. Lots to do in the evenings, great people and a fantastic breakfast.
Dwayne Donald
Dwayne Donald, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Loleeta
Loleeta, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
The location was in the heart of the city and right below the street bustled with people, restaurants and shops.
We had a room in the corner, which was quite spacious, bathroom was large and shower was great. We found the bed super comfortable.
Ultimately, the hotel organised a unsolicited birthday surprise, which showed that they really cared about their guests. When we return to Lisbon again we'll definitely be staying there again.
Bow
Bow, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Giselle
Giselle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Great location with amazing people, highly recommended
Bich
Bich, 2-night trip
Verified Expedia guest review
8/10 Very good
27 August 2024
Small Room but Good Location.
Smaller than expected room. Good location. Really clean.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 August 2024
Great location, very central to everything
Raymond
Raymond, 7-night trip
Verified Expedia guest review
8/10 Very good
21 August 2024
Tara
Tara, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
.
Marilena
Marilena, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
David
David, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
Lovely staff and great location in central Lisbon!
Liam Ross
Liam Ross, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
The room is small but since we were staying only one night, it did not matter. The location was very convenient for going out. The windows are awesome blocking the outside noise.
Claire
Claire, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Nice property, staff were helpful. Great location
tosha
tosha, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
5 July 2024
A great property if you want to be in the thick of it. Tons of shops and restaurants around the hotel. However, because of the location, you also have lots of noise and TONS or tourists. If that's what you want, this is the hotel for you. A bit too busy for me. The hotel itself was very nice and my room was fantastic with amazing A/C....not always the case in Europe so very nice to have. Great restaurant in lobby.
Joseph
Joseph, 2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
5 July 2024
Well located, friendly staff, good no-frills breakfast.
Andre
Andre, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Christina
Christina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 June 2024
This hotel is perfectly situated for sightseeing. I was a bit concerned it might be noisy, but have to say with window shut you can’t hear a thing of the busy street below (air con in rooms). Staff were very friendly and helpful and hotel is clean. Would definitely stay here again!
Anna
Anna, 2-night romance trip
Verified Expedia guest review
8/10 Very good
18 June 2024
Overall a great stay for the cost. The only issue I had was the shower being faulty.
Dana
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Love Love My Story Hotel Augustus!!
We loved this hotel!! I’d stay here again !! Service was excellent, the room was very cute and the location was top notch!!!