Elements Luxury Suites is a comfortable property, in a good location. The pool deck on the roof has amazing views. The apartments are clean, modern and provide all the mod cons for a busy life. However, the beds are not comfortable as the mattress is too soft. You sink in the mattress. Also, as it is a new building, there are still works on the building taking place so there is a fair amount of dust and noise. For the dust, a simple humidifier would do in the bedrooms.
I was rather disappointed that I did not get the apartment as shown in the photos. The photos are misleading as it only shows one apartment and I specifically choice Elements due to the size of the room and for the dining table that shows in the photos. Hotels.com should show a selection of images of each apartment to manage expectations as currently, it is misleading and disappointing as you expect to be in the apartment as the images show. Also, I was not made aware of a ZAR1,300.00 security deposit fee which I was only told at check-in. And finally, the address on the confirmation is not 100% accurate as the apartment I was in, is in a different building on a different street. Elements is based on 2 streets with 2 buildings hence full information on the different apartments with images would be a good idea, to manage expectations. Other than that, the apartment was perfect for my needs. Appreciated the auxiliary back-up power for the Wi-Fi during the load shedding