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Bahía Tolok

3.5 star property
Hotel with spa, near North Beach

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Photo gallery for Bahía Tolok

Dining
Terrace/patio
1 bedroom, premium bedding, down duvets, in-room safe
Living area
Exterior
Overlooking the sea, Bahía Tolok offers an unforgettable getaway. Unwind with a deep-tissue massage or facial at the spa, lounge by the outdoor pool, and enjoy free in-room WiFi. Previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free breakfast
  • Spa
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Conference space

Feel at home (6)

  • Children's pool
  • Fridge
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is RM223
RM432 total
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Balcony
Garden
Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 60 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

1 bedroom, premium bedding, down duvets, in-room safe

Comfort Penthouse

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Dining table
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

1 bedroom, premium bedding, down duvets, in-room safe

Basic Room, 1 King Bed, Refrigerator

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Terrace, City View

1 bedroom, premium bedding, down duvets, in-room safe

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

1 bedroom, premium bedding, down duvets, in-room safe

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 56 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Studio Suite

1 bedroom, premium bedding, down duvets, in-room safe

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Presidential Cabin

1 bedroom, premium bedding, down duvets, in-room safe

Presidential Cabin

Highlights

Balcony
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
Ceiling fan
Down duvet
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Accessible, Kitchen

1 bedroom, premium bedding, down duvets, in-room safe

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

1 bedroom, premium bedding, down duvets, in-room safe

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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Front of property

Izla Beach Front Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 1,031 reviews
The price is RM652
RM804 total
includes taxes & fees
17 Aug - 18 Aug
Izla Beach Front Hotel
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About the area

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk - 1.4 km
  • Miguel Hidalgo - 17 min walk - 1.5 km
  • North Beach - 3 min drive - 2.1 km
  • Isla Mujeres Cemetery - 3 min drive - 2.1 km
  • Dolphin Discovery - 5 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 112 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Picus - ‬17 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Mocambo Lancheros - ‬17 min walk
  • ‪luna Grill - ‬17 min walk
  • ‪Mango Café - ‬19 min walk

About this property

Bahía Tolok

At Bahía Tolok, you'll be a short five-minute drive from Isla Mujeres Ferry Terminal and North Beach. You can take a dip in the outdoor pool, then visit the spa to be pampered with deep-tissue massages, facials or manicures and pedicures. A children's pool, a terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 5 per cent for credit card payments
    • The front desk is open daily from 6:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Barbecue grills

Travelling with children

  • Children's pool

What to do

  • Kayaking
  • Beach nearby
  • Snorkelling nearby

Working away

  • Meeting rooms
  • Conference space (646 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Closed-captioned TV
  • Accessible bath
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • First-run films
  • Netflix
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Dining table
  • High chair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2300 per person
  • Credit card charges are subject to an extra charge of 5 per cent

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: PayPal.

Also known as

Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Does Bahía Tolok offer free cancellation for a full refund?

Yes, Bahía Tolok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bahía Tolok?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Bahía Tolok?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Bahía Tolok?

Yes, there's free self parking.

Is an airport shuttle service offered by Bahía Tolok?

Yes, an airport shuttle is available. The charge is MXN 2300 per person.

What are the check-in and check-out times at Bahía Tolok?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

Is there an on-site casino at Bahía Tolok?

No, this hotel doesn't have a casino, but PlayCity Casino (8 mi) and Royal Yak Casino and Sports Book (8.8 mi) are both nearby.

What is there to do at Bahía Tolok and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bahía Tolok also has a picnic area and a garden.

Does Bahía Tolok have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Bahía Tolok like?

Bahía Tolok is a short 16-minute walk from Isla Mujeres Ferry Terminal and 18 minutes' walk from Miguel Hidalgo.

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Bahía Tolok Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Restaurant
Water
Islands
Walking
Food
Bed
Wifi

What guests liked

  • The pool area was very clean, large, and well-maintained with beautiful views and fun amenities like hammocks. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Beautiful property. A little far from main area but transportation was available.
Melissa, 4-night trip

10/10 Excellent

Clean and very friendly service. The onsite restaurant is great
Cynthia S, 4-night trip

10/10 Excellent

Just as advertised, also staff is amazing. Thanks Ernesto!!
Óscar salazar, 2-night trip

10/10 Excellent

We enjoyed our stay immensely! The room was great and the bed was super comfy. Our free waterfront breakfast was delightful, though I would avoid the sausage, unless you like hot dogs. Ernesto at the front desk was very accommodating and very helpful with everything from supplying towels to providing useful suggestions.
Sunset from the hotel dock
Steven, 4-night trip

10/10 Excellent

Everyone was really nice and helpful
Tomasz, 1-night trip

10/10 Excellent

This is a perfect get way love the place, will go back
Maria, 2-night trip

10/10 Excellent

Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay
DJ, 3-night trip

8/10 Good

Pros: The room was very nice and tastefully designed! The salt water pool was very relaxing. We had an amazing fish dinner at the restaurant that is adjoining and the waiter was fantastic! The dock was beautiful and we were able to see lots of ocean life. Cons: One of the front desk workers was not the kindest - seemed put off when we asked for anything. The free breakfast is a choice of eggs with sausage, pancakes or a fruit plate - it was definitely not enough to fill a belly but was still nice. Would be nice to offer more breakfast options. The view is nice but note that the water has heavy vegetation and so the crystal clear waters that you see for Isla Mujeres will not translate the same in the bay.
Hollie, 2-night trip

10/10 Excellent

The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!
John, 1-night trip

8/10 Good

Good *** I would stay at Bahía Tolok again!
Francine, 7-night trip

10/10 Excellent

Must stay

Excellent facility, wonderful service, great location. Very clean and modern
charles, 1-night trip

10/10 Excellent

Great relaxing spot on Isla Mujeres

Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.
10-night trip

10/10 Excellent

The property was well kept up on. The staff was extremely friendly and helpful.
Kenna, 2-night trip

10/10 Excellent

Love salt water pool
Penny, 7-night trip

10/10 Excellent

This place is nice and quiet away from the main crowed tourist action and loud music. They have a good restaurant on property and you can rent a Golf cart from their to tour the island. The furniture and beds were not great, but not too bad either.
OSCAR, 2-night trip

10/10 Excellent

We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.
Amy, 5-night trip

10/10 Excellent

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.
Michele, 7-night trip

10/10 Excellent

We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Christine, 3-night trip

10/10 Excellent

Overall good quality for price.a little far away from anything but staff are super great and facility is clean
Tish, 3-night trip

8/10 Good

Nice place to sleep and also eat. Walking distance to the town.
Pim, 1-night trip

10/10 Excellent

We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!
Jennifer, 4-night trip

10/10 Excellent

Beautiful Stay!

Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.
Amy, 9-night trip

10/10 Excellent

Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.
Robert, 4-night trip

10/10 Excellent

Good service and atention
Julio, 1-night trip

8/10 Good

Great staff. Poor WiFi
Lisa, 2-night trip