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Altos Hotel

3.5 star property
Phnom Penh City Centre hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altos Hotel

Lobby
Business centre
Restaurant
Minibar, in-room safe, desk, laptop workspace
Restaurant

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Gym
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Children's pool
  • Room service
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Separate dining area
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is RM132
RM162 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Bathrobes
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Bathrobes
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Bathrobes
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Bathrobes
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Bathrobes
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Lavanya Boutique Hotel

Pool
Airport transfer
Parking available
Free WiFi
8.4 out of 10, Very good, (121)
Lavanya Boutique Hotel
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About the area

Map
No.85, Street 19 Corner 118, Phnom Penh, Kandal

What's nearby

  • Royal Palace - 7 min walk - 0.6 km
  • Central Market - 8 min walk - 0.7 km
  • National Museum of Cambodia - 9 min walk - 0.8 km
  • Phnom Penh Night Market - 11 min walk - 1.0 km
  • NagaWorld Casino - 3 min drive - 2.7 km

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 29 min drive
  • Phnom Penh Railway Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fatboy Sub & Sandwich Shop - ‬4 min walk
  • ‪Oyster House 2 - ‬2 min walk
  • ‪Sony Side Up Guesthouse & Restaurant - ‬5 min walk
  • ‪Nimol Restaurant - ‬2 min walk
  • ‪Hour Yin Noodle Shop - ‬4 min walk

About this property

Altos Hotel

Altos Hotel is a great choice for a stay in Phnom Penh. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge and a fitness centre.

Languages

Chinese (Mandarin), English, Japanese, Khmer

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Roll-in shower
  • Accessible bath
  • Doorbell and phone notifications
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)

Policies

This property accepts credit cards and cash.

Also known as

Altos Hotel Hotel
Altos Hotel Phnom Penh
Altos Hotel Hotel Phnom Penh

Frequently asked questions

Does Altos Hotel offer free cancellation for a full refund?
Yes, Altos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Altos Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Altos Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Altos Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Altos Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per vehicle one-way.
What are the check-in and check-out times at Altos Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
Is there an on-site casino at Altos Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (3-min drive) is nearby.
What is there to do at Altos Hotel and nearby?
Altos Hotel has an indoor pool and a fitness centre.
Are there restaurants at or near Altos Hotel?
Yes, there's an on-site restaurant.
What's the area around Altos Hotel like?
Altos Hotel is in Phnom Penh City Centre, a short 4-minute walk from Riverside and 7 minutes' walk from Royal Palace.

Altos Hotel Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Simon, 3-night trip
Verified Hotels.com guest review

6/10 Good

If you have to, but I wouldn’t do it again
The hotel is ok for the price, the rooms had no hot water, warm at best. Beds are hard and uncomfortable, we had to stay in Phnom Penh for two extra days and they accommodated us easily, lots of local families stay in the hotel with the associated noise carrying throughout the hotel. There is a pool/spa. It it is in a room off the foyer and honestly was as unappealing as you can get
Adrian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The second floor appears to have been office at some point and it's in disrepair at the moment but that had nothing to do with the rooms. My room was great, ac was strong
mica, 3-night trip
Verified Expedia guest review

8/10 Very good

Sleeping giant!
This presents as an old fashioned seventies hotel with a minimum of trendy add ons,but oozes space.The staff are charmimg and helpful in a very quiet environment.It has an exercise room with a potentially functional weights machine ,cycle,stepper and cardio machine.With a little effort it could be a winner.The pool is ok for kids and really a waste of space. Short walk to the heart of the action.
Geoffrey, 2-night trip
Verified Hotels.com guest review

6/10 Good

I booked a deluxe room, staff gave me another room, smelled, toilet didn’t work. I complained to the staff to match my booking description, then he changed to another room much bigger, but the shower either too hot or too cold, not regulated. We complained about no one seemed to care.
Vichet, 4-night trip
Verified Expedia guest review

6/10 Good

The property is okay; situated close to the night market, royal palace and the river front. The AC & frigerator worked great, but the bathroom was dated. It does get noisy at night as the hotel was right across from an open bar/live singing restaurant. The price is right for the place though; safe a decent place to stay.
VIPHANPHONE, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Yong, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The breakfast was a winner. Lots of healthy choices and daily soup. Eggs anyway you want!
4-night romance trip
Verified Expedia guest review

6/10 Good

Good budget hotel
Very friendly and accommodating staff. A little run down in the bathroom area. Water didn’t drain from shower properly. Don’t even bother with the pool or fitness areas- just an afterthought tacked into a corner of the lobby. But the location and price are great. If you’re on a budget and don’t mind some minor inconveniences, it’s good enough.
David, 6-night trip
Verified Hotels.com guest review

6/10 Good

8-night trip
Verified Expedia guest review

4/10 Fair

Unfortunately I encountered a few issues during my stay: 1) The treadmill kept cutting out during my workout. I had to restart it 3 times before calling it. This won't affect everyone, but good to note for those it will. 2) I was "upgraded" upon check-in, to a room that had 2 twin beds rather than my preference of a double. It also transpired that I was right next to works, which started at 11pm. I immediately asked to be moved and, credit where it's due, I was. 3) Unfortunately the room that I was moved to was right above a late bar, so music played into the night - not sure which is the lesser of 2 evils. 4) The drain in my second room made a strange gurgling sound, without anything in my bathroom being used.... 5) On my last day, I headed up to breakfast at 6.20am as I was catching an early bus but nothing had been laid out except for the cereal, even though breakfast starts at 6am. Although I was able to walk to all the sites I wanted to see, I wouldn't stay here again based on my experience.
Ciara, 3-night trip
Verified Hotels.com guest review

6/10 Good

OK
Not as fresh and clean as the pictures suggest but was ok for a couple of nights
Kaye, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

location was good, everything within walking distance or 1 - 2 dollar ride in tuk tuk, only problem l had was my room was across from a Primary School and you hear the kids from 0630am to 5 - 6 pm
3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff. Great location. Breakfast ok. Reasonable price given the location.
Ernest, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Super friendly and helpful staff. They went out of there way to be helpful to me. The desk staff spoke excellant English.I will stay there again in March.
RobertStordalen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Large well appointed room, lots of hot water, very comfortable bed. Fantastic staff, very helpful. Well positioned. I am a frequent visitor to Cambodia and this ranks very highly indeed in the mid range hotel. Perhaps a little more fruit selection at breakfast.. but that is being niggly
1-night trip with friends
Verified Wotif guest review

8/10 Very good

Everything is within walking distance but its a very busy place. Lots of traffic in the surrounding area. The streets need to be more wide to have more room awat from traffic and pollution and noise.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was always wanting to help no matter if it was to find sonething or call a cab.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Good stay. This is a 3 star hotel aspiring to be a 4 star. Service was reliable and friendly. The room was very clean
Michael, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Mon sejour
Dans l'ensemble pas trop mal mais tres brillant par les clients la nuit propreté tres aléatoire
fabrice, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Accueil super, à l’écoute des clients,
Joelle, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not as the pictures!
Locked in hotel room, had to call reception to lock me out. Next day I wanted to take something quick from my room but couldn't get in. Staff tried their best and were very helpful. Had to downgrade to another hotel room because of the locks. Just feel bad that the staff have to go through this with more guests. The hotel is worn out, stains on carpets, furniture is broken, tiles cracked, bad old repairs and it smells. Probably because it is hard to clean and needs maintenance. I know this is only a 3 star hotel and you can't expect the best quality but they are doing maintenance in the building on one side of the hotel and the school is on the other side. The beds are hard and uncomfortable. would definitely go for another hotel next time. I couldn't get my refound on this.
Bram Olof, 3-night trip
Verified Hotels.com guest review

6/10 Good

Worn down and not clean rooms, nice staff
Rooms were worn down, and not very clean, and there was a bad smell. Comfort was okay, however staff was nice and location was also fine.
Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kok Phiev, 2-night trip
Verified Hotels.com guest review