Located near a train station, Mercure Inverness Hotel is a great choice for a stay in Inverness. For a bite to eat, guests can visit 33 Church St Brasserie, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.
Languages
English, Polish
At a glance
Hotel size
121 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 12.00 per night)
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Children's menu
What to do
Pool table
Discount at nearby fitness centre
Golfing nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 17.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self-parking costs GBP 12.00 per night
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Inverness Hotel
Mercure Inverness
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Scotland
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness
Frequently asked questions
Does Mercure Inverness Hotel offer free cancellation for a full refund?
Yes, Mercure Inverness Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Inverness Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Inverness Hotel?
Yes. Self-parking costs GBP 12.00 per night.
What are the check-in and check-out times at Mercure Inverness Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Mercure Inverness Hotel?
Yes, there's an on-site restaurant, 33 Church St Brasserie.
What's the area around Mercure Inverness Hotel like?
Mercure Inverness Hotel is a short 6-minute walk from Inverness Station and 2 minutes' walk from Inverness Museum and Art Gallery.
Mercure Inverness Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Neasha
Neasha, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Was only here for a night, no complaints. The room was warm, clean and comfortable. The only thing to mention was on check-out, there were 2 others in front of me and the lady at the desk was on the phone which isnt a problem, however, we stood for nearly 5 minutes and she neber once looked up and acknowledged us in any way. The person in at the front of the queue eventually noticed a key drop off which was fine but the staff member could have at least looked up and signalled she would be with us soon.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Margaret
Margaret, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
The hotel staff were friendly and welcoming. The cleanliness was excellent
Jay
Jay, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
Good experience, very attentive staff
Thomas
Thomas, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Iain
Iain, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
Shaun
Shaun, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
jr
jr, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Josephine
Josephine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Impressed
Plenty parking available, professional reception, excellent room and very clean with very comfortable bed. I had room service both nights and again it was professional and quick. Breakfast was hot and tasty with good selection. My only two small gripes were the curtains could do with some repair work on the runners and light switches next to bedside were in dire need of a clean. Next time I’m in Inverness I would definitely return.
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
22 November 2024
Noisy if at front
Noisy if at front of hotel. Spoke to staff and we got a room at the back for next night. Staff on reception excellent service. Thank you
noreen
noreen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Warner
Warner, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Calum
Calum, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 November 2024
Poor experience - don't recommend
We stayed here initially Friday evening. The issues began at 10pm when a couple began loudly arguing in a room nearby, this continue again in the early hours. Security were notified and this eventually stopped. We were booked to stay again Sunday and had to do so due to no refund option. Reception upgraded our room however this stay was worse than Friday. A couple began arguing at 1am until 5am when security eventually evicted them after I sent them several text messages reporting the arguing and fighting. Disappointed with this hotel and the way management deal with the issues. I would not recommend.
Karen
Karen, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
13 November 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Gillian
Gillian, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Susan
Susan, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Room ok but a bit small. The card said "Dial 0 for reception", but there was no phone. My bugbear is having to pay for parking, even with a disabled badge. It's petty and money grubbing.
Leslie
Leslie, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 October 2024
Mediocure Hotel
Easy to get to. Stayed on second floor, corridors and outside very noisy. Didn’t sleep well. Dinner order wasn’t right, offered a complimentary drink and then billed for it. Maybe an off day, maybe not.