Hotel PIN offers a fantastic location, putting you only steps from Jiaosi Hot Springs. After relaxing in the Hot tub, guests can grab a bite to eat at Rick's, which serves breakfast. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers like the overall property condition.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
178 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 20
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
This property does not provide disposable amenities.
This property does not provide disposable amenities.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
On-site parking is limited
On-site parking includes off-street options
Transfers
Free train station shuttle from 10:00 AM to 6:00 PM
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's games
Children's books
Baby bath
Bed rails
Pushchair
Lifeguard on-site
What to do
Hot springs
Mountain climbing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Built in 2019
Arcade/games room
Bike parking
Hot tub
Water dispenser
Reusable cups only
Accessibility
Lift
Wheelchair-accessible path to lift
Well-lit path to entrance
Smooth flooring in public areas
Room amenities
Be entertained
40-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Pillow menu
Down duvet
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Spring water bath
Separate bath and shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Children's dinnerware
High chair
More
Daily housekeeping
Energy-saving switches
Recycling
Special features
Spa
There are hot springs open between 9:00 AM and 10:00 PM.
Dining
Rick's – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately TWD 638 for adults and TWD 352 for children
Renovations and closures
The following facilities or services will be unavailable from January 7 2025 to January 9 2025 (dates subject to change):
Hot tub
Pool, spa, & gym (if applicable)
Hot springs access available from 9:00 AM to 10:00 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel PIN Hotel
Hotel PIN Jiaoxi
Hotel PIN Hotel Jiaoxi
Frequently asked questions
Does Hotel PIN offer free cancellation for a full refund?
Yes, Hotel PIN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel PIN?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel PIN?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel PIN?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.
What is there to do at Hotel PIN and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation on-site includes hot springs. Relax in the hot tub after a day on the slopes or enjoy the use of an arcade.
Are there restaurants at or near Hotel PIN?
Yes, there's an on-site restaurant, Rick's.
Does Hotel PIN have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Hotel PIN like?
Hotel PIN is in the heart of Jiaoxi, a short 7-minute walk from Jiaoxi Station and 8 minutes' walk from Tangweigou Hot Springs Park.
Hotel PIN Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
The hotel is excellent and breakfast is delicious, has a lot of verity food and services are excellent! Will come back here again if visiting Jioxi area.
Victoria
Victoria, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Great hot spring facility, temperature is just like bath tub warm. Not too hot which is good. Great slides for kid. But need to either bring your own swim hat or buy from them (about $5 USD for adult, $3.5 for kids swim hat). It has free spin dry machine for wet clothes. Great changing and shower room at the spa area. We love they have great game room for all ages for free. They have a study room which has computer to use as well. The great thing about this hotel is they have free afternoon tea (2-4 pm) and free noodles (6-10 pm). It was a surprise for us. They also gave me a NT 300 to use buy food in the bakery section which is good enough for some bread or a piece of cake. The room has a hot spring tub as well. The room is stylish as well. We love it!
Betsy
Betsy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Connie
Connie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Customer service is excellent, staffs are very friendly and helpful. Room is very clean. The blankets and pillows are feathers filled so a causing some allergy but I found out when checking out that they could provide anti allergy pillows and blankets which is a good thing.
Connie
Connie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
We enjoyed our stay thoroughly. The location is accessible. About 7-8 mins walk to Jiaoxi bus station, 10 mins walk to the Jiaoxi railway station, plenty of food options nearby. The hot spring park is just around the corner. Couldn’t have asked for a better choice than this!
There are many hotel facilities and activities for guests to enjoy throughout their stay. The children absolutely LOVE the games room as well as the playground area at the pool. The whole family enjoyed the afternoon tea time douhua snacks offering at the hotel.
We will definitely want to come back to stay at this simple yet clean hotel when we revisit Yilan in future.
Neo
Neo, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
27 July 2024
Lien
Lien, 1-night trip
Verified Expedia guest review
8/10 Very good
21 July 2024
Ally
Ally, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
Nice and clean.
The hotel was maintained petty clean and good condition, it's just opened 5 years.
Staff are all friendly and helpful. Services were professional.
I definitely will come back again.
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 June 2024
I love spa but too small for room. Surrounding area no selling breakfast except family mart. less choice. and expensive breakfast buffet..
soo
soo, 1-night trip
Verified Expedia guest review
8/10 Very good
5 June 2024
The hotels were reasonable nice and spacious. However the room air conditioning systems were rather out of control where it gets rather cold or warm on its own. As such sleep on some nights were not good.
Mun Wah
Mun Wah, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2024
Nice and clean property
JIAN YU
JIAN YU, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 March 2024
Overall pleasant experience. Gaming room and onsen pool great for entertaining kids.
Songwei Benjamin
Songwei Benjamin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 January 2024
Good place for value
Mattress was too hard for me.
Charles Eric
Charles Eric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2023
Overall hotel pin is the most relaxed hotel that I really enjoyed my trip to Yilan Jiaoxi. Enjoyed the hot spring very much. Inside the room itself also have own privacy on the hot spring of my own. My kids enjoyed the free games facilities and library area with free making of beads. The breakfast is international buffet stuff so really love the ambience and the super cooling weather. Also love the nearby walking distance to good food and hot drink as well as buying native food
shannon
shannon, 2-night trip
Verified Expedia guest review
8/10 Very good
24 December 2023
Kin Hing
Kin Hing, 3-night family trip
Verified Expedia guest review
4/10 Fair
4 December 2023
Overall ok and booked based on the high rating given in the Expedia. Room size is small is narrow walk way and for the price paid i can have choose other hotel. Staying in the Block 2, raining and there is no shelter walkway, it is super inconvenience for familirs.
PEI YUN
PEI YUN, 2-night family trip
Verified Expedia guest review
6/10 Good
9 July 2023
Evelyn
Evelyn, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 April 2023
Jacqueline
Jacqueline, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 March 2023
New and clean, good breakfast
Nathan
Nathan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 March 2023
Biyenlin
Biyenlin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 March 2023
Good choice
Convenient location 5 minutes walk to restaurants, very good breakfast
Ellis
Ellis, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
31 December 2022
Charles Eric
Charles Eric, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 September 2022
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 June 2022
Stayed one night, staff was very nice and professional. We loved the game room! Definitely will come back again.