Av. Lazaro Cardenas 212, Av. Juarez, Chetumal, QROO, 77000
What's nearby
Museum of Maya Culture - 6 min walk - 0.6 km
Palacio de Gobierno - 12 min walk - 1.0 km
Chetumal Ferry Terminal - 13 min walk - 1.1 km
Palacio Municipal De Othon P. Blanco - 13 min walk - 1.1 km
Explanada de la Bandera - 13 min walk - 1.1 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
Corozal (CZH) - 37 min drive
Restaurants
Restaurante " los Cocos - 2 min walk
Las Mismas - 4 min walk
Los Almendros - 5 min walk
Backery & Coffee Casa Vanilah - 5 min walk
Pasion Turca - 6 min walk
About this property
Hotel Suites Arges - Centro Chetumal
Enjoy your visit to Chetumal with a stay at Hotel Suites Arges - Centro Chetumal. Guests looking for a bite to eat can visit Mantura, which serves international cuisine. An outdoor pool, a bar/lounge and a snack bar/deli are other features. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
60 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Snack bar/deli
What to do
Access to nearby outdoor pool
Working away
Business centre
Meeting room
Conference space (24 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Room amenities
Be entertained
31-inch flat-screen TV
Home comfort
Air conditioning
Sleep well
Down duvet
Blackout curtains
What to enjoy
Heated floors
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
Mantura – This bistro specialises in international cuisine.
Fees & policies
Refundable deposits
Cash deposit: MXN 2000 per accommodation, per stay
A damage deposit of MXN 2000 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 18 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 248 for adults and MXN 200 for children
Early check-in can be arranged for an extra charge of MXN 200 (subject to availability)
Late checkout can be arranged for an extra charge of MXN 200 (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: MXN 200 per night
Pets are allowed for an extra charge of MXN 200 per pet, per day
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Suites Arges
Suites Arges Centro Chetumal
Hotel Suites Arges Pet Friendly
Hotel Suites Arges - Centro Chetumal Hotel
Hotel Suites Arges - Centro Chetumal Chetumal
Hotel Suites Arges - Centro Chetumal Hotel Chetumal
Frequently asked questions
Does Hotel Suites Arges - Centro Chetumal offer free cancellation for a full refund?
Yes, Hotel Suites Arges - Centro Chetumal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Suites Arges - Centro Chetumal?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Suites Arges - Centro Chetumal?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of MXN 200 per pet, per day, and there's also a deposit of MXN 200 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Suites Arges - Centro Chetumal?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hotel Suites Arges - Centro Chetumal?
Check-in start time: 3:00 PM; check-in end time: noon. There's a charge of MXN 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 200 (subject to availability).
What is there to do at Hotel Suites Arges - Centro Chetumal and nearby?
Hotel Suites Arges - Centro Chetumal has an outdoor pool and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Suites Arges - Centro Chetumal?
Yes, Mantura offers international cuisine.
What's the area around Hotel Suites Arges - Centro Chetumal like?
Hotel Suites Arges - Centro Chetumal is a short 9-minute drive from Chetumal, Quintana Roo (CTM-Chetumal Intl.) and 6 minutes' walk from Museum of Maya Culture.
Hotel Suites Arges - Centro Chetumal Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
10 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
14 September 2024
The hotel is okay it’s clean but can be little better. The staff are not helpful but they speak English well and that was a plus.
shaherah
shaherah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Looks a bit run down, still has the basics. The staff and the convenience store was it's saving grace.
Arges Hotel charges 12 US Dollars to replace a simple plastic card key. Those don’t cost 12$$$.
There is no advance notice of the charge for misplaced cards. Also walls are very thin, beds are placed head to head so you can hear the snoring in the adjacent room.
Alfredo
Alfredo, 1-night family trip
Verified Expedia guest review
2/10 Poor
20 August 2024
Gina
Gina, 2-night trip
Verified Expedia guest review
2/10 Poor
20 August 2024
The pool was filthy with morass although the staff did clean when told it was not done properly, our room loss access to water supply for quite a time, internet access was poor on the third floor, we found dead roach as we entered our room, the toilet was dirty amongst the toilet paper holder. Another room of ours smelt like drainage and the other was being flood with water on the floor because of the a.c. Must say the staff was very friendly and tried their best to resolve issues.
Diana
Diana, 2-night family trip
Verified Expedia guest review
4/10 Fair
20 August 2024
We rented a few rooms on different floors, for a birthday trip and each room had it's own issue.
Firstly, no welcome drink as listed upon booking. Then they were seemingly "booked out" with a dirty pool that none of the guest could make use of. People did take their chance with the dirty pool water, but that looked like an infection waiting to happen. We asked them to have it cleaned asap. It was partially cleaned the following day.
On the night of August 16th, one of the rooms had no water and the A/C was not working. When hotel staff was alerted, all they said was "we're working on it".
One of the rooms on the 2nd floor had a faulty A/C that dripped throughout the room and left the hallway pretty much soaked. Yet another safety hazard that was not properly handled by the hotel staff.
Then my room had a terrible smell throughout the weekend. Their drainage system seemed to be backing up or something of the sort because that is what the room smelt like, a drain.
Overall the staff was not very welcoming to our party and we have no plans of returning. It's not somewhere I'd recommend to my friends or family.
Deidra
Deidra, 2-night family trip
Verified Expedia guest review
6/10 Good
18 August 2024
Lorraine
Lorraine, 2-night trip
Verified Expedia guest review
4/10 Fair
18 August 2024
Leonel-Mireya
Leonel-Mireya, 2-night trip
Verified Expedia guest review
8/10 Very good
12 August 2024
Clean and comfortable
elaine
elaine, 2-night romance trip
Verified Expedia guest review
8/10 Very good
8 August 2024
Carmencita
Carmencita, 1-night trip
Verified Expedia guest review
8/10 Very good
5 August 2024
It was clean and spacious. The pool was small and dirty.
Rodney
Rodney, 1-night family trip
Verified Expedia guest review
8/10 Very good
3 August 2024
mariela
mariela, 1-night trip
Verified Expedia guest review
4/10 Fair
30 July 2024
Rooms has no microwave no coffee maker no iron!
Karen
Karen, 1-night family trip
Verified Expedia guest review
8/10 Very good
22 July 2024
good
alfonso
alfonso, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
12 July 2024
The service.it wasnt what i expected the experience to be.😩
Robert
Robert, 2-night family trip
Verified Expedia guest review
8/10 Very good
4 July 2024
Location was great. Rooms need some maintanance but it was OK for a couple nights. Staff were very helpful and friendly.