Jl. Raya Serpong No.89, Cilenggang,, Serpong, Kota, South Tangerang, Banten, 15310
What's nearby
Eka Hospital - 20 min walk - 1.7 km
Indonesia Convention Exhibition (ICE) - BSD City - 5 min drive - 4.3 km
QBig BSD City - 5 min drive - 5.2 km
Aeon Mall BSD City - 6 min drive - 4.7 km
Summarecon Mall Serpong - 12 min drive - 11.5 km
Getting around
Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive
Jakarta (HLP-Halim Perdanakusuma Intl.) - 58 min drive
Pondok Sudimara Station - 9 min drive
Serpong Rawa Buntu Station - 11 min drive
Serpong Station - 26 min walk
Airport shuttle (surcharge)
Restaurants
Nasi Uduk & Seafood Pak John Cab Ps8 Alsut - 3 min drive
Lembur Kuring - 14 min walk
McDonald's - 13 min walk
Gion - 4 min drive
Léko - 4 min drive
About this property
Ramada by Wyndham Serpong
Ramada by Wyndham Serpong puts you within a 15-minute drive of Summarecon Mall Serpong. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include an outdoor pool and a bar/lounge.
Languages
English, Indonesian
At a glance
Hotel size
93 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 17
Check-out time is 3:00 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle from 6:00 AM to 10:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
Working away
3 meeting rooms
Services
24-hour front desk
Concierge services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
An outdoor pool
Full-service spa
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Amreta. The spa is open daily.
Dining
Kayumanis – On-site restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 95000 for adults and IDR 47500 for children
Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs IDR 350000 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 6:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Sahid Serpong
Ramada by Wyndham Serpong Hotel
Ramada by Wyndham Serpong South Tangerang
Ramada by Wyndham Serpong Hotel South Tangerang
Frequently asked questions
Does Ramada by Wyndham Serpong offer free cancellation for a full refund?
Yes, Ramada by Wyndham Serpong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ramada by Wyndham Serpong?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Ramada by Wyndham Serpong?
Sorry, pets aren't allowed.
Is parking offered on site at Ramada by Wyndham Serpong?
Yes, there's free self parking.
Is an airport shuttle service offered by Ramada by Wyndham Serpong?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is IDR 350000 per vehicle one-way.
What are the check-in and check-out times at Ramada by Wyndham Serpong?
Check-in start time: noon; check-in end time: 10:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 3:00 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Ramada by Wyndham Serpong and nearby?
Ramada by Wyndham Serpong has a spa and an outdoor pool.
Are there restaurants at or near Ramada by Wyndham Serpong?
Yes, there's an on-site restaurant, Kayumanis.
What's the area around Ramada by Wyndham Serpong like?
Ramada by Wyndham Serpong is in Bumi Serpong Damai, a short 20-minute walk from Eka Hospital.
Ramada by Wyndham Serpong Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.0/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
21 September 2024
Great staff.
The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
Kevin
Kevin, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2024
Very satisfied
Zulk
Zulk, 5-night family trip
Verified Expedia guest review
6/10 Good
22 September 2023
Henry
Henry, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 April 2023
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced.
I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
Glenn
Glenn, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 January 2023
MOHAMMED
MOHAMMED, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2022
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
STEEVE
STEEVE, 2-night family trip
Verified Expedia guest review
8/10 Very good
6 June 2021
Decent, but overpriced
The Junior suite was pretty decent, but too expensive (~$50 per night).
*** Positive *** Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room.
*** Negative *** Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside.
Roberto
Roberto, 7-night trip
Verified Hotels.com guest review
8/10 Very good
22 March 2020
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
11 October 2019
NA nothing special, Breakfast was lousy. No service.
Jack
Jack, 2-night business trip
Verified Expedia guest review
6/10 Good
11 August 2019
The room size is pretty good however compare to the room size, the shower box is very small. Overall it look clean except the towel