4/10 Fair
13 September 2024
Seaview: Neither "Luxury" or "Retreat"
We completed our 3 night stay at the mis-named “”luxury retreat”; the apartment was not as described. It is not the number level of 9.4 excellent either. There are no amenities or service professionals to provide any service. The room is very basic. The entrance to the apartment building is dirty, with broken glass laying against the wall, and the foyer where you enter is filled with 2 smelly garbage cans. You must climb 90-100 steps (about 4 stories to get to the apartment). The apartment shower tile/grout is full of black mold. There is no place to put your clothing - no closet, no hangars, no racks or wall hooks. The curtains are cheap sheers - no blackout curtains, so makes sleeping difficult as there was light from the harbor all night. The sheets had dark marks on them. see photos. All in all a depressing experience. If we had known in advance that it was a non-serviced apartment, we never would have booked it. Felt like the owners misrepresented the property. It’s neither luxury nor a retreat.
Alan
Alan, 3-night trip
Verified Hotels.com guest review