Avenida Nacoes Unidas 12559, Brooklin Novo, São Paulo, SP, 04578-905
What's nearby
United Nations Business Center São Paulo - 2 min walk
Morumbi Shopping Mall - 19 min walk
Ibirapuera Park - 7 min drive
Morumbi Stadium - 8 min drive
Transamerica Expo Center - 9 min drive
Getting around
São Paulo (CGH-Congonhas) - 20 min drive
São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 63 min drive
Sao Paulo Berrini Station - 8 min walk
Sao Paulo Morumbi Station - 19 min walk
Sao Paulo Olympic Village Station - 28 min walk
Campo Belo Station - 28 min walk
Restaurants
Badaró - 2 min walk
Barbacoa - 2 min walk
Casa Bauducco - 2 min walk
Kopenhagen - 2 min walk
Nagairo Sushi - 2 min walk
About this property
Sheraton Sao Paulo WTC Hotel
When you stay at Sheraton Sao Paulo WTC Hotel, you'll be a short five-minute drive from Morumbi Shopping Mall and Shopping Eldorado. Guests can indulge in massages and enjoy international cuisine at DOK, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
297 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Secured covered on-site valet parking (BRL 61.95 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Local/corner shop
Children's menu
What to do
Shopping
Working away
Business centre
Meeting rooms
Computer station
Conference centre (32292 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Piano
Fitness centre
An outdoor pool
Shopping centre on-site
Spa services
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Housekeeping (once per stay)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
DOK – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
DOT (Lobby) – On-site bar. Open daily.
DECK (Piscina) – On-site bar. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: BRL 9.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 109 per person
Renovations and closures
The following facilities or services will be unavailable from February 11 2025 to February 13 2025 (dates subject to change):
Swimming pool
The following facilities are closed seasonally each year. They will be closed from 30 November to 1 December:
Swimming pool
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 350 per pet (may vary based on length of stay), plus a one-off cleaning fee of BRL 350
Parking
Covered valet parking costs BRL 61.95 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed pet cleaning fee applies per pet, per stay.
Also known as
Sheraton Sao Paulo WTC Hotel
Sheraton WTC Hotel
Sheraton Sao Paulo WTC
Sheraton WTC
Sheraton Sao Paulo WTC Hotel Brazil
Sheraton Sao Paulo Wtc
Sheraton Sao Paulo WTC Hotel Hotel
Sheraton Sao Paulo WTC Hotel São Paulo
Sheraton Sao Paulo WTC Hotel Hotel São Paulo
Frequently asked questions
Does Sheraton Sao Paulo WTC Hotel offer free cancellation for a full refund?
Yes, Sheraton Sao Paulo WTC Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Sao Paulo WTC Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM. The swimming pool will be unavailable from February 11 2025 to February 13 2025 (dates subject to change).
Are pets allowed at Sheraton Sao Paulo WTC Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of BRL 350 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Sao Paulo WTC Hotel?
Yes. Valet parking costs BRL 61.95 per day. Electric car charging is available.
What are the check-in and check-out times at Sheraton Sao Paulo WTC Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Sheraton Sao Paulo WTC Hotel and nearby?
Sheraton Sao Paulo WTC Hotel has 2 bars and an outdoor pool, as well as a fitness centre and spa services.
Are there restaurants at or near Sheraton Sao Paulo WTC Hotel?
Yes, DOK offers international cuisine.
What's the area around Sheraton Sao Paulo WTC Hotel like?
Sheraton Sao Paulo WTC Hotel is a short 8-minute walk from Sao Paulo Berrini Station and 19 minutes' walk from Morumbi Shopping Mall.
Sheraton Sao Paulo WTC Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 September 2024
Christian
Christian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Chastity
Chastity, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Harry
Harry, 6-night trip
Verified Expedia guest review
10/10 Exceptional
1 January 2024
Awesome hotel with great Staff!
Great Hotel with a good New Year's Eve celebration. Friendly staff, and very considerable to us.
MARCIO
MARCIO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2023
Nei Eduardo Penna da
Nei Eduardo Penna da, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 December 2023
This Hotel is so good
WEHNER
WEHNER, 9-night trip
Verified CheapTickets guest review
10/10 Exceptional
20 July 2023
I cannot say enough good things about this hotel. The staff are just beyond amazing and there are a ton of food options in the immediate area. The room was great with a fantastic view. I will be staying here again on my next trip and I recommend it to everyone.
Thomas
Thomas, 8-night trip
Verified Expedia guest review
8/10 Very good
5 June 2023
The hotel itself is in awesome conditions, btu the room they povided me, was obviously a modified corner with a very poorly conditioned shower and bathroom. There were several things that seemd like homemade mods like the curtain railing, the shower and bathroom doors. But the rest of the hotel is awesome, and I assume the rest of the non-corner rooms should be great too.
Gerardo
Gerardo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 June 2023
Rafael
Rafael, 2-night trip
Verified Expedia guest review
4/10 Fair
20 March 2023
Good property, but I didn't have the opportunity to use my Silver Marriott status, just because I used Expedia to book. room was too small.
Luis
Luis, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
13 March 2023
Enough space, and convenience dinner. Excellent room services. But check out processing too slow.
Zuo Hong
Zuo Hong, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 March 2023
good location and clean place
RODRIGO
RODRIGO, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 February 2023
Zenglu
Zenglu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 February 2023
ilan
ilan, 5-night trip
Verified Hotels.com guest review
6/10 Good
13 December 2022
Location was very convenient. I did not like the fact that the hotel hosts events with loud music and bright lights until late hours. My room was on the second floor facing the pool and the hotel had an event until late hours on a Tuesday night. I was not able to sleep because of loud music and bright lights until 3am.
Natalie
Natalie, 3-night trip
Verified Expedia guest review
6/10 Good
23 September 2022
My main complaint is about the room. I disliked the room. In particular, the bathroom. The bathtub drain was clogged by hair, so taking a shower was disgusting. The accessories are worn out and in need of a renovation. The bathtub is very high above the ground, so you almost require a step stool to enter the tub. The toilet seat is small, it seemed like a toilet for toddlers and not adults.
The desk chair is uncomfortable, even after a few minutes of use. The Wi-Fi connection is free, but the speed is awful, and the signal drops constantly. Not a hotel for business travelers.
The lobby restaurant has a good buffet for breakfast and the staff were friendly and helpful.
The check-in process was fast.
Pablo
Pablo, 3-night business trip
Verified Expedia guest review
8/10 Very good
29 May 2022
Overall it’s a good hotel. The hotel is in a great location and most of the staff were very nice and professional. As soon as we arrived, at our request, the front desk arranged for a nurse/tech to do the COVID test in our room since most places were already closed, and closed the following day. This saved the day!
We did encounter an issue where the a/c wasn’t working, and we were immediately “upgraded” to another room. That upgrade was bad. It was on an outdated floor with a room to match. Pretty depressing so we complained and right away got a room to match the original. The breakfast was good but unlike the rest of the hotels, they did not have a cook. You only had two options of already scrambled eggs which were runny if you like them that way. I missed not being able to get an omelette made! The hostess at the front for breakfast was the only staff that was not really nice. She had a don’t bother me attitude which is not normally found in the hotels we have visited.
Some hiccups, but again, overall a good hotel since our issues were resolved right away.
Sebastian
Sebastian, 1-night family trip
Verified Travelocity guest review
8/10 Very good
26 February 2022
Fabio
Fabio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2022
The staff at the front of the hotel, front deck and the restaurant were wonderful. Breakfast was great every morning. I really enjoy the comfortable bed.
Eric
Eric, 4-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
31 January 2022
Excellent Accommodation
Excellent accommodation. The staff were all professional and very friendly and helpful. Beautiful hotel.
Joseph
Joseph, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2021
Amazing stay!
Rayane
Rayane, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 December 2021
Regina
Regina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2021
Staff from heaven!
The staff was great! Friendly as it could someone be! Perfect restaurant with great servers! Specially Alexandre, this guy really went over and beyond to make us feel welcome!
aigo
aigo, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2021
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2021
Stayed twice during the pandemic. Hotel staff and front desk were courteous and helpful with requests. I stayed for over a week on both trips and the staff were very accommodating with requests for service, housekeeping, gym scheduling, covid testing, room service etc. Will use hotel again when I return for sure.