574 Pino Suárez Amapas, Colonia Emiliano Zapata, Puerto Vallarta, JAL, 48380
What's nearby
Olas Altas Street - 2 min walk - 0.2 km
Playa de los Muertos - 3 min walk - 0.3 km
Los Muertos Pier - 5 min walk - 0.4 km
Malecon - 2 min drive - 2.0 km
Cruise Ship Terminal - 8 min drive - 7.1 km
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 26 min drive
Airport drop-off service
Restaurants
Tuna Azul - 3 min walk
Coco's Kitchen - 3 min walk
Anonimo - 3 min walk
The Swedes - 2 min walk
Tacos Revolución - 3 min walk
About this property
ZonaZ Boutique Hotel
ZonaZ Boutique Hotel offers a fantastic location, putting you a short five-minute walk from Playa de los Muertos and Bay of Banderas. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and Zona Z Breakfast Bar serves local cuisine. There's an outdoor pool and a beach bar, and in-room conveniences include fridges and microwaves. The helpful staff and location get great marks from fellow travellers.
Languages
English, French, German, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 21
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
No on-site parking
Street parking available
Transfers
Airport drop-off from 9:00 AM to 3:00 PM*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning 9:00 AM–11:00 AM
Beach bar
Coffee shop
Coffee/tea in a common area
Private picnics
What to do
Bike tour information
Beach nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Snorkelling nearby
Scooter/moped hire nearby
Skydiving nearby
Zip-lining nearby
Whale watching nearby
Working away
Co-working spaces
Conference space (155 square feet)
Services
Front desk (limited hours)
Concierge services
Luggage storage
Multilingual staff
Bike hire
Beach towels
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Art gallery on-site
Full-service spa
Outdoor entertainment area
Outdoor furniture
Accessibility
Handrails in stairwells
Tile flooring in room
Room amenities
Be entertained
52-inch Smart TV
Premium digital channels
Home comfort
Air conditioning
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Down duvet
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Balcony
Individually furnished and decorated
Separate sitting area
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
Electrical adapters/chargers
Food and drink
Champagne service
Meal delivery service
Fridge
Microwave
Kitchenette
Toaster
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Cleaning supplies
Special features
Spa
Zona Z Spa & Wellness has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Zona Z Breakfast Bar – This café specialises in local cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: 7 per cent of room rate
Resort fee inclusions:
Beach towels
Concierge service
Faxes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Partner property access
Optional extras
Airport shuttle service is offered for an extra charge of USD 35 per person
Late checkout can be arranged for an extra charge of USD 55 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
Also known as
ZonaZ Boutique Hotel Hotel
ZonaZ Boutique Hotel Puerto Vallarta
ZonaZ Boutique Hotel Hotel Puerto Vallarta
Frequently asked questions
Is there a pool at ZonaZ Boutique Hotel?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at ZonaZ Boutique Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ZonaZ Boutique Hotel?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by ZonaZ Boutique Hotel?
Yes, a shuttle from the hotel to the airport is available from 9:00 AM to 3:00 PM on request. The charge is USD 35 per person.
What are the check-in and check-out times at ZonaZ Boutique Hotel?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 55 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at ZonaZ Boutique Hotel?
No, this hotel doesn't have a casino, but Vallarta Casino (8-min drive) and Winclub Casino Platinum (9-min drive) are both nearby.
What is there to do at ZonaZ Boutique Hotel and nearby?
Have fun with nearby activities such as hiking, horse riding and mountain biking. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. ZonaZ Boutique Hotel also has spa services and a garden.
Does ZonaZ Boutique Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.
Does ZonaZ Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around ZonaZ Boutique Hotel like?
ZonaZ Boutique Hotel is located near Playa de los Muertos in Romantic Zone, a short 4-minute walk from Bay of Banderas and 5 minutes' walk from Los Muertos Pier. Travellers love the hotel's prime location.
ZonaZ Boutique Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 November 2024
Great hotel awesome service!!!
Our stay was awesome staff was very friendly and professional the hotel manager took us personally to our room and explained everything about our room I found that very pleasant for her to do that.
Jose
Jose, 7-night trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
The taxi driver got lost trying to find it, so since the gal at the hotel had texted me asking about my arrival time, I had her number and I texted her that he was lost. She called me and asked to speak to him and I held the phone up so he could hear and she talked him through it. Thus, you might want to be prepared with her number! The property is small but quaint. The A/C is adjustable and works great. The bed is firm, if you like that. The breakfast is adequate. The pool is small but delightfully refreshing when you come back from walking out in the heat. They provide beach towels and a beach bag so you can walk to the beach. The staff is very accommodating and generously helped us out with a later check-out and by calling the taxi for us.
Cheryl
Cheryl, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Carlos
Carlos, 5-night trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
So close to everything just walking distance,
do recommend! So unique I really enjoyed our stay.
Brenda
Brenda, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
The staff is very nice, The small details in the room that makes it cozy, clean and affordable.
Maher
Maher, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Al
Al, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2024
Tricky to find
Jose
Jose, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Great location in Zona Romantica, walkable to Malecon and centro. Friendly staff, good size room.
Patricia
Patricia, 4-night romance trip
Verified Expedia guest review
8/10 Very good
30 May 2024
Friendly staff and nice room. Breakfast could be earlier and better, though.
Carlos
Carlos, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
N/A
anthony
anthony, 5-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
Staff was excellent. Access to room was convenient. Great location. Pool was nothing special, and amenities were never replaced the entire week we stayed there, but overall we were very happy with the place.
Michael
Michael, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
Joseph
Joseph, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 May 2024
BRAD
BRAD, 9-night trip
Verified Hotels.com guest review
8/10 Very good
3 May 2024
Very clean charming property with a friendly helpful staff. The location is great because it’s close enough to all the activity and the beaches to walk but also far enough to feel a little separated from it which is nice for sleeping and relaxing. Bed is really comfortable. My one complaint is that I stayed on the ground floor and, near to my door, there’s a heavy gate that blocks the stairway to the upper floors. So every time someone comes and leaves through that gate, the noise on the ground floor apartment is quite jarring. I’d recommend a floor higher than the first one.
Daniel
Daniel, 3-night trip
Verified Expedia guest review
8/10 Very good
27 April 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 April 2024
Jean-Daniel
Jean-Daniel, 17-night trip
Verified Expedia guest review
10/10 Exceptional
23 April 2024
The staff was very friendly, helpful, and professional. My room was clean, comfortable, with nice furnishings. I also liked the smell of the bathroom, which always had a delicious scent of honey and cinnamon.
Nothing negative to say, except that sometimes the internet wifi connection was sometimes a problem. My computer connected fine, but I kept getting messages saying the server was down and unable to connect. I figured out how to get around this, so luckily was not a big problem.
Thanks so much for all your hospitality - I hope I will be welcome back to ZonaZ on my next trip to PV.
Russell
Russell, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 April 2024
Great place to stay! We would definitely come again.
JD
JD, 4-night romance trip
Verified Expedia guest review
8/10 Very good
18 April 2024
129 steps
The room was super cute and definitely efficient use of space. I was curious about how many stairs there were since I saw reference to them in several other reviews, so I counted them. (91) from the street to where the hotels are located; (14) outside the hotel; (24) to get to 3rd foor. Total of (129) stairs. The funicular runs from 9am to 10pm, and that will save you the (91) stairs if you use it. I only used it (3) times the whole week of running around, but I had to psyche myself for the walk up each time I returned to the hotel. lol. Great restaurants nearby. Coffee shop for breakfast has sweet energy. Initial tour of room was excellent and a nice personal touch. Loved having OXXO nearby at top of hill for bottled water, etc.
Vince
Vince, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 April 2024
Jennifer
Jennifer, 5-night trip
Verified Expedia guest review
8/10 Very good
11 April 2024
Mona
Mona, 8-night trip
Verified Expedia guest review
10/10 Exceptional
6 April 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 April 2024
Absolutely great people, good service, nice rooms and a pool and convenient enough if you wait for the funicular or are fit enough to take the stairs to get quick access to the main street.
Sayantan
Sayantan, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
31 March 2024
Brett
Brett, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 March 2024
Great place to stay in PV. Very convenient and safe location. Clean room and well-maintained hotel. Up a small hill (with stairs) to get to the beach but with a funicular available until 10pm to get you up and down for free. Very friendly staff at the hotel. Comfy bed, everything we needed was available in the room and good wifi connection. Would definitely go back.