New Haven, CT (HVN-Tweed - New Haven Regional) - 35 min drive
Oxford, CT (OXC-Waterbury - Oxford) - 37 min drive
Meriden Station - 10 min drive
Berlin Station - 12 min drive
Hartford Union Station - 16 min drive
Restaurants
McDonald's - 8 min walk
Starbucks - 10 min walk
McDonald's - 3 min drive
Dairy Queen - 3 min drive
Taco Bell - 3 min drive
About this property
Quality Inn Cromwell - Middletown
At Quality Inn Cromwell - Middletown, you'll be within a 15-minute drive of Connecticut Convention Center. Guests can grab a bite to eat at the coffee shop/cafe and visit the health club for a workout. A snack bar/deli and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
77 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 20
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Wheelchair-accessible parking and van parking on site
Other information
No stag or hen parties
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Coffee shop
Coffee/tea in a common area
Barbecue grills
Shared microwave
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Ice skating
Fishing
Golfing nearby
Skiing lessons nearby
Snowboarding nearby
Working away
24-hour business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Television in common areas
Health club
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Visual alarms in hallways
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: USD 100.00 per stay
Optional extras
Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)
Late check-in between noon and 4:00 PM can be arranged for an extra charge of USD 40.00
Late checkout can be arranged for an extra charge of USD 40.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.00 per night
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Inn Cromwell
Quality Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell
Frequently asked questions
Does Quality Inn Cromwell - Middletown offer free cancellation for a full refund?
Yes, Quality Inn Cromwell - Middletown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn Cromwell - Middletown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn Cromwell - Middletown?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn Cromwell - Middletown?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 40.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Quality Inn Cromwell - Middletown and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation nearby includes casino gaming. Enjoy amenities such as a health club, a picnic area and a garden.
Does Quality Inn Cromwell - Middletown have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Quality Inn Cromwell - Middletown like?
Quality Inn Cromwell - Middletown is located on the Cromwell Strip, a short 11-minute walk from Cromwell Commons Shopping Center.
Quality Inn Cromwell - Middletown Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
5.8/10
Amenities
6.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Exceptional
29 January 2025
Quality Inn surprised me with their quality
I booked a room at the Quality inn at the last minute because of a snowstorm coming in and my daughter was in a tournament in Hartford. I could not afford an expensive hotel and it was a 2 and 1/2 hour drive back home. I did not expect the room to be as clean as it was. I did not expect the bed to be as comfortable as it was. I really just needed a place to sleep for the night. I was pleasantly surprised. I slept great!! I also appreciated how the parking lot had been plowed the best it could be the next morning by 6:30 a.m. The staff were very friendly. I believe it was a great value for the cost.
Virginia
Virginia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 January 2025
Wrong room, would not help
Paid for a queen bed, only provided us with a room with two full beds. Could not work with us to fix the issue.
Skylar
Skylar, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 January 2025
Clean and comfortable budget stay
Suitable for my needs and clean. The interior of the rooms could use updating but the bed was comfortable and for a budget stay it was great.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
30 December 2024
Sandra
Sandra, 7-night trip
Verified Hotels.com guest review
8/10 Very good
23 December 2024
Tianna
Tianna, 9-night trip
Verified Hotels.com guest review
6/10 Good
22 December 2024
Economical
It is good for its price. Make sure to tip the people who clean your room.
Sandra
Sandra, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
crystal
crystal, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 December 2024
Cromwell
Smelly bathroom need to cover bottom of sink. Also a hole in the wall by window and door. Took pics already last week. Will not let me upload photos.
Sandra
Sandra, 7-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Lisa
Lisa, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
3 November 2024
This hotel needs upgrades badly.
Dana
Dana, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
3 November 2024
Raquel
Raquel, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
3 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
3 November 2024
Cheap but not worth it.
Courtney
Courtney, 1-night family trip
Verified Expedia guest review
2/10 Poor
3 November 2024
Xuxin
Xuxin, 1-night trip
Verified Expedia guest review
6/10 Good
2 November 2024
Noisy and outdated
It was not the cleanest hotel I’ve stayed in. The bathroom was dirty. Nothing was dusted.
Melissa
Melissa, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
For the most part everything else is OK
Yvette
Yvette, 1-night trip with friends
Verified Expedia guest review
6/10 Good
1 November 2024
Sheila
Sheila, 7-night trip
Verified Expedia guest review
6/10 Good
1 November 2024
N/A
Nawsher
Nawsher, 1-night trip
Verified Expedia guest review
6/10 Good
30 October 2024
Property seemed in need of a refresh. Looked like a recent coat of white paint was applied to everything, but just did not get a good feel for overall cleanliness. Property is dated.
Lacy
Lacy, 2-night family trip
Verified Expedia guest review
8/10 Very good
28 October 2024
We were in CT for a wedding. The hotel met all our needs for the 2 days we were in town. Check in was simple and pleasurable.
Bridget
Bridget, 2-night family trip
Verified Expedia guest review
2/10 Poor
28 October 2024
Wouldn’t stay again
It was very dirty. The towels had had on them. The bathroom had false eyelashes on the floor the comforters were stained. The carpets were dirty in the halls and in the room.
Allan
Allan, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
27 October 2024
Hotel needs renovations
DANNY
DANNY, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
27 October 2024
Property was not kept up, our bed was slanted down , there was spilt stiff on lamp beside bed that was crusted over, the toilet seat had cracks and chips on it and the tub doesn’t look like it has been cleaned in a while. The lobby area is not as portrayed on web sight(s). Smoke smell in room
Todd
Todd, 1-night romance trip
Verified Expedia guest review
6/10 Good
24 October 2024
spacious room, breakfast rough, price acceptable for limited comfort