Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
What's nearby
Cathedral of the Good Shepherd - 1 min walk - 0.1 km
Concha Promenade - 4 min walk - 0.4 km
Plaza de La Constitucion - 11 min walk - 0.9 km
Donostia-San Sebastian Aquarium - 17 min walk - 1.5 km
Reale Arena - 4 min drive - 3.1 km
Getting around
San Sebastian (EAS) - 22 min drive
Biarritz (BIQ-Pays Basque) - 41 min drive
Donostia-San Sebastián Station - 5 min walk
San Sebastián (YJH-San Sebastián-Donostia Train Station) - 5 min walk
San Sebastian Amara Station - 8 min walk
Airport shuttle (surcharge)
Restaurants
Bar Antonio - 4 min walk
Old Town Coffee - 4 min walk
Narru - 1 min walk
Iturralde - 4 min walk
La Espiga - 3 min walk
About this property
Hotel Arbaso
Hotel Arbaso offers a great location, putting you within a short 10-minute walk of Concha Beach. Guests can indulge in spa services and enjoy Basque cuisine at Narru, which is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a steam room. Fellow travellers love the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
50 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (EUR 35 per night)
Secured covered on-site valet parking (EUR 35 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
On-site garage
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (late night)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Private winery tours
Beach nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Beach towels
Romance packages
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Fireplace in reception
Communal living room
24-hour fitness centre
Spa services
Steam room
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Handrails in stairwells
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Selected Comfort mattress
What to enjoy
In-room massage
Heated floor (bathroom)
Freshen up
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available.
Dining
Narru – This fine-dining restaurant specialises in Basque cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
Airport shuttle service is offered for an extra charge of EUR 57 per person (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs EUR 57 (one-way)
Guests must contact this property in advance to reserve cots/infant beds
Parking
Covered self-parking costs EUR 35 per night
Covered valet parking costs EUR 35 per night with in/out privileges
Parking height restrictions apply
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián
Frequently asked questions
Does Hotel Arbaso offer free cancellation for a full refund?
Yes, Hotel Arbaso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Arbaso?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Arbaso?
Yes. Self-parking costs EUR 35 per night. Valet parking costs EUR 35 per night. Electric car charging is available.
Is an airport shuttle service offered by Hotel Arbaso?
Yes, an airport shuttle is available. The charge is EUR 57 per person one-way.
What are the check-in and check-out times at Hotel Arbaso?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Arbaso?
No, this hotel doesn't have a casino, but Casino Kursaal (8-min walk) is nearby.
What is there to do at Hotel Arbaso and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a 24-hour fitness centre and spa services.
Are there restaurants at or near Hotel Arbaso?
Yes, Narru offers Basque cuisine.
What's the area around Hotel Arbaso like?
Hotel Arbaso is in San Sebastián Centro, a short 5-minute walk from Donostia-San Sebastián Station and 6 minutes' walk from Concha Beach.
Hotel Arbaso Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 December 2024
Natalie
Natalie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Amazing experience!
My whole experience was amazing. Everything at the hotel was amazing. Our first night the bathroom shower was not working and they quickly changed our room. Service is 10/10, everyone was extremely kind and eager to help. The room was super clean, beds were comfortable and the AC works well. Bathroom was also very clean. The location of the hotel is great, walking distance to all the shops and restaurants. Hotel restaurant is also excellent. I would definitely come back and would recommend it
Blas
Blas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Jose Mari
Jose Mari, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Chris
Chris, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Very comfortable, clean, excellent attention to detail. Excellent staff. Hotel very well situated. Hard to fault this lovely hotel!
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Excellent
Alexander
Alexander, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Brand new clean , great service, nice staff.
Daraphanh
Daraphanh, 2-night romance trip
Verified Expedia guest review
2/10 Poor
12 September 2024
Upside was that we had a junior suite which was excellent. There was not really a bar area and the staff always seemed stressed.
Trying to find seat for us was also a challenge.
Reception staff were great as were the hall guys, don’t miss the sauna.
Keith
Keith, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Emely
Emely, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Great place
Great comfortable hotel, close to 5 star. Best location in San Sebastián
Verified traveller
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 August 2024
Very good location, quiet, modern, clean
Irene
Irene, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Such a beautiful property. Rooms are perfect. Beware of the dark shades and comfy beds. You just may get the best night sleep of our life. My entire family did not wake up till 1030 am (including our two year old). Had such a lovely stay.
Daley
Daley, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 August 2024
Terence
Terence, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
This is a first class property with a wonderful finish to the rooms. Modern and Simple excellence. Staff friendly and location really close to any areas you would like to walk.
keith
keith, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
The staff was amazing and the food was fantastic. Buy the daily breakfast its worth it.
Overall was a fantastic experience and they made us feel special and important.
Patrick
Patrick, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
Construction was being done next door
Heather
Heather, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
MANUEL
MANUEL, 3-night trip
Verified Travelocity guest review
10/10 Exceptional
25 June 2024
Very nice rooms, great staff, Michelin Star restaurant- so of course a great breakfast! Very convenient to all of the activities in San Sebastián which is a wonderful walkable town with a spectacular natural bay.
Thomas
Thomas, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Super convenient location and helpful staff. Modern facilities and solid restaurant
Francis
Francis, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Great stay, great location
Selen
Selen, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Alexander
Alexander, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 June 2024
Hector
Hector, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Fantastic hotel with excellent amenities and wonderfully comfortable beds. The check in host had great recommendations for restaurants as well.