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Grand Hotel Eden

Upmarket beach hotel with restaurant, near Lake Lugano

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Eden

Indoor pool, pool umbrellas, pool loungers
Frette Italian sheets, premium bedding, minibar, in-room safe
Exterior
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Gym
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Childcare

Main amenities (12)

  • Private beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool access
  • Rooftop terrace
  • WiFi in the lobby
  • Free airport shuttle
  • Free train station pick-up
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Double or Twin Room, Lake View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Frette Italian bed sheets
Bidet
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Double or Twin Room, Lake View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Frette Italian bed sheets
Bidet
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Single Room, Lake View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Frette Italian bed sheets
Bidet
  • 30 sq m
  • Lake view
  • Sleeps 1
  • 1 Single Bed

Superior Single Room, Partial Lake View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Frette Italian bed sheets
Bidet
  • 30 sq m
  • Partial lake view
  • Sleeps 1
  • 1 Single Bed

Superior Single Room, Partial Lake View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Frette Italian bed sheets
Bidet
  • 30 sq m
  • Partial lake view
  • Sleeps 1
  • 1 Single Bed

Deluxe Single Room, Lake View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Frette Italian bed sheets
Bidet
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 1 Single Bed

Junior Suite, Lake View

Highlights

Balcony
Separate sitting area
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Junior Suite, Lake View

Highlights

Balcony
Separate sitting area
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Double or Twin Room, Partial Lake View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Frette Italian bed sheets
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Double or Twin Room, Partial Lake View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Frette Italian bed sheets
Bidet
  • 30 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Reception

ibis budget Lugano Paradiso

Pet-friendly
Parking available
Free WiFi
Restaurant
8.0 out of 10, Very good, (630)
The price is RM377
RM435 total
includes taxes & fees
8 Jan - 9 January 2025
ibis budget Lugano Paradiso
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About the area

Map
RIVA PARADISO,1, LUGANO, LUG, 6900

What's nearby

  • LAC Lugano Arte e Cultura - 12 min walk - 1.1 km
  • Via Nassa - 14 min walk - 1.2 km
  • Piazza della Riforma - 3 min drive - 1.5 km
  • Palazzo dei Congressi - 4 min drive - 2.1 km
  • Lake Lugano - 5 min drive - 2.8 km

Getting around

  • Lugano (LUG-Agno) - 14 min drive
  • Malpensa International Airport (MXP) - 63 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 25 min walk
  • Lugano Station - 25 min walk
  • Lugano Funicular Station - 24 min walk
  • Free airport shuttle
  • Free train station pickup

Restaurants

  • ‪I Due Sud - ‬5 min walk
  • ‪OK-Bar - ‬11 min walk
  • ‪Ristorante Pizzeria Tivoli - ‬1 min walk
  • ‪Ristorante Beirut - ‬2 min walk
  • ‪Al Faro - ‬6 min walk

About this property

Grand Hotel Eden

Grand Hotel Eden is just 3.5 mi (5.7 km) from the airport and offers a free shuttle (available on request). You can indulge in hot stone massages, facials or reflexology, and Oasis serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a rooftop terrace and a bar/lounge.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Express check-in available
    • Minimum check-in age – 18
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting
DONE

Pets

    • Pets allowed (dogs only)
    • Restrictions apply*
WIFI

Internet

    • WiFi in public areas*
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site valet parking (CHF 25 per night)
DONE

Transfers

    • Free airport shuttle (available on request)*
    • Free train station pickup*

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting services

What to do

  • Pilates classes
  • Yoga classes
  • Private beach nearby
  • Access to nearby outdoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski equipment hire nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3444 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Wedding services
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1870
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Piano
  • Health club
  • Adjacent to a golf course
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower/bath combination
  • Bidet
  • Designer toiletries

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Oasis – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Zattera – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • WiFi is available in public areas for an extra charge

Renovations and closures

The property is closed between 1 January and 6 March.

Children & extra beds

  • Rollaway beds are available for CHF 80 per night

Parking

  • Valet parking costs CHF 25 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Hotel Eden Paradiso
Grand Hotel Eden
Grand Eden Paradiso
Grand Eden
Grand Hotel Lugano
Grand Hotel Eden Hotel
Grand Hotel Eden LUGANO
Grand Hotel Eden Hotel LUGANO

Frequently asked questions

Is Grand Hotel Eden currently open?
The property is closed between 1 January and 6 March.
Does Grand Hotel Eden offer free cancellation for a full refund?
Yes, Grand Hotel Eden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Eden?
Yes, there's an indoor pool.
Are pets allowed at Grand Hotel Eden?
Yes, dogs are welcome.
Is parking offered on site at Grand Hotel Eden?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Hotel Eden?
Yes, a free airport shuttle is available.
Is there an on-site casino at Grand Hotel Eden?
No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (11-min drive) are both nearby.
What is there to do at Grand Hotel Eden and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes Pilates and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Grand Hotel Eden also has a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Grand Hotel Eden?
Yes, Oasis offers al fresco dining, international cuisine and ocean views.
Does Grand Hotel Eden have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grand Hotel Eden like?
Grand Hotel Eden is located on the waterfront, a short 5-minute walk from Lugano-Paradiso and 12 minutes' walk from LAC Lugano Arte e Cultura.

Grand Hotel Eden Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Best location on the lake in Lugano
A lovely hotel but great staff and location. good facilities and great view from our bedroom.
richard, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel near lake lugano
Great experience, staff is very friendly and accommodating. Centered very close to lake lugano and san salvatore. The only drawback was old air conditioning which was not enough during day time. Would love to stay here again in future.
2-night trip
Verified Expedia guest review

8/10 Very good

Great view, expensive and won't return...
Lugano is a very beautiful town. The Hotel Hotel Eden is a bit a tired - the star rating is not really warranted and not not really worth the cost. Most of the staff were very polite and accommodating, though I was extremely disappointed that the evening duty manager for reception would not provide a complementary bottle of water and requested a $10 CHF payment, which I refused. I found his behavior very unprofessional.
michael d, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

3 Star hotel with rude staff
We had two rooms and all comments apply to both rooms so this was not an exception! Hotel appears as if it is in a timewarp with no evidence of renovation other than the bathrooms since the 1980s with clearly visible signs of deterioration on the outside and inside. Air Conditioning does not work! Ants on bathroom floors, hard mattresses and hard pillows. bar is a ghost town and not even staffed. Dinner staff rushed us through pricy dinner because we went to dinner at 10:15 even though the front desk told us upon arrival that the restaurant is open to receive guests until 10:30. Buffet beakfast was also rushed when we arrived at 10:15 and does not include omelettes. Upon checkout, front desk staff added taxes and more than 70 CHF in movie charges we did not incur. Would not believe that my taxes are supposed to be included and had to show my Expedia receipt to remove the taxes. Also refused to remove the movies and accused me of dishonesty in front of my children until I proved per their delapidated TV system records that the movie charges were incurred 45 mins prior to my check in time which made me wonder, why were there movie charges in my room 45 mins before my check in time at 11pm? Asked for the manager but front desk staff refused to call the manager and gave me a very hesitant apology after being proven wrong. Cannot imagine why a hotel like that is rated 5 stars in Switzerland! It should never be rate above 3 stars!!! Otherwise wonderful location and view
Hassan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

michael, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Avoid..AC non functional
Air conditioning was not working in the room. Staff was non-cooperative.. No service team / mechanical / technical staff was present. Had to haggle with the Front Office to change the room on a different floor although same result - non functional AC.. Hotel did not even have fans as backup
Vikash, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

outdated
Hotel is outdated. Found spiders in my room. The staff was not very helpful. Not worth the price.
Jose, 2-night trip
Verified Expedia guest review

2/10 Poor

Worat experience of my life!!!!!!!
Pathetic experience. Staff very very rude. Charged me a hefty amount without notice for not leaving the room clean. No air conditioner in room. Staff kept on lying that they would switch it on next morning. Overall a must no-no for me and my family.
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

The service was fantastic. The view from the balconies was beautiful. But the the beds and rooms need updating. The hairdryer was weak and the room smelled musty.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Very beautiful hotel and great location! Food was also very good!
Verified Expedia guest review

8/10 Very good

Excellently located 5* Lugano hotel
Our 10 night stay at the hotel would have been rated higher if the bed mattress had not been so uncomfortably firm.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

good or biz; good location
All if good = "+" big room ; "+" Nice lake View/ "+ free wifi - and normal speed inyernet; the only problem is "-" the Price - too high ; and very hight rate for parking / i was begining November - low season - the hotel was almist empty - I estimate 30% max occupation
Verified Expedia guest review

10/10 Exceptional

Amazing hotel!
Views from this hotel are amazing and so are the restaurant.
Verified Orbitz guest review

6/10 Good

lugano
we did receive an upgrade to the re done rooms thank goodness. the air conditioning was inadequate and it was 35 degrees out. the pool was not operating also. i would not stay in this area again or at this hotel. very disappointed.
Verified Hotels.com guest review

8/10 Very good

Nice holiday hotel
Hotel is at a good location in front of the lake, but needs to renovate specially the aircondition unit, as all rooms have separate aircons the one in our room was not properly working / cooling..they offered to change the room, but it was botheration.
Verified Hotels.com guest review

6/10 Good

The AC is insifficeint to cool the room
The AC is poor enough not to let sleep well at night.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Good Morning Lugano!
We arrived late at midnight and the staff was cheery and welcoming. They checked us in quickly. We found thee room quite well appointed and very clean. We awoke the next morning to a fabulous vista of Lake Lugano. They happily allowed us to leave our bags for the day so we could tour the city. They made us feel quite welcome and we would certainly stay there if we visit Lugano again.
Verified Hotels.com guest review

8/10 Very good

lugano
every thing was good expet the bathroom floor was sliding you have to take care or otherwise you will fill down
Verified Hotels.com guest review

8/10 Very good

Great hotel great view
The hotel has fantastic .. Service was great also. Our room has great view and bed was very comfortable..
Verified Orbitz guest review

10/10 Exceptional

Nice hotel for relaxation
Nice hotel -we were not on the lake side, but our balcony had a great lake view. The pool was very nice. The restaurant was very exoensive, but there were alternatives in the area. The cobcierge was excepyionally helpful. Our only complaint was that in early October the air conditioner was off for the season and it was still warm, becessitating leaving our balcony door open, which gave us lots of street noise.
Verified Hotels.com guest review