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Hotel El Portal

2.5 star property
Escape to this urban oasis with a rooftop perch and high-speed WiFi. Let stress melt away at your home base.

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Photo gallery for Hotel El Portal

Iron/ironing board, free WiFi, bed sheets
Exterior
Shower, rainfall showerhead, towels, soap
Iron/ironing board, free WiFi, bed sheets
Interior
Located in the heart of the city, Hotel El Portal offers a tranquil retreat with laundry facilities and free in-room WiFi. Unwind on the rooftop terrace or take advantage of 24-hour front desk services for a seamless stay.

Popular amenities

  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Rooftop terrace
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free parking nearby

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room (204)

Iron/ironing board, free WiFi, bed sheets

Double Room (204)

Highlights

Air conditioning
LED TV
Portable fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room (203)

Iron/ironing board, free WiFi, bed sheets

Quadruple Room (203)

Highlights

Air conditioning
LED TV
Portable fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (201)

Iron/ironing board, free WiFi, bed sheets

Double Room (201)

Highlights

Air conditioning
LED TV
Portable fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (305)

Iron/ironing board, free WiFi, bed sheets

Double Room (305)

Highlights

Air conditioning
LED TV
Portable fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
LED TV
Portable fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Quadruple Room (202)

Iron/ironing board, free WiFi, bed sheets

Quadruple Room (202)

Highlights

Air conditioning
LED TV
Portable fan
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
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About the area

Map
54 Tv. 54, Cartagena, Bolívar, 130008

What's nearby

  • Promenade of La Castellana - 10 min drive
  • Port of Cartagena - 17 min drive
  • Cartagena de Indias Convention Center - 21 min drive
  • Clock Tower - 21 min drive
  • Bocagrande Beach - 40 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 36 min drive

Restaurants

  • ‪Universidad de San Buenaventura - ‬7 min drive
  • ‪Subway - ‬6 min drive
  • ‪Comidas Rápidas El York - ‬8 min drive
  • ‪John Brasa - ‬7 min drive
  • ‪El Tropezon - ‬8 min drive

About this property

Hotel El Portal

Take in the views from the rooftop terrace when you stay at Hotel El Portal.

Languages

Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel El Portal Hotel
Hotel El Portal Cartagena
Hotel El Portal Hotel Cartagena

Frequently asked questions

Does Hotel El Portal offer free cancellation for a full refund?

Yes, Hotel El Portal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel El Portal?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel El Portal?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel El Portal?

Check-in start time: 1:00 PM; check-in end time: 11:00 PM. Check-out time is 1:00 PM.

Is there an on-site casino at Hotel El Portal?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (26-min drive) is nearby.

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