In Hamburg-Nord, ibis Styles Hamburg Alster City offers a vibrant retreat. Explore the on-site shopping mall, unwind with a drink at the bar or connect to in-room WiFi. The hotel's helpful staff and convenient amenities have left previous guests feeling satisfied.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
Connecting rooms available
Laundry facilities
Parking available
Pet-friendly
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Self parking
Bar/lounge
24-hour front desk
Car hire on-site
Front desk safe
Snack bar/deli
Laundry service
Multilingual staff
Free newspapers in the lobby
Luggage storage
Feel at home (6)
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry service
The current price is RM350
RM350
RM375 total
includes taxes & fees
10 Aug - 11 Aug
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 2 Single Beds
Standard Room, 2 Single Beds
8.48.4 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
22 sq m
Sleeps 2
2 Single Beds
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
8.88.8 out of 10
Excellent
16 reviews
(16 reviews)
Highlights
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
22 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)
Standard Suite, 2 Double Beds, Connecting Rooms (Family)
At ibis Styles Hamburg Alster City, you'll be within a 10-minute drive of Hamburg City Hall and Hamburg Messe and Congress. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Miniatur Wunderland and Elbe Philharmonic Hall are within a short drive. The property is only a short walk to public transportation: Hamburger Street U-Bahn is 5 minutes and Dehnhaide U-Bahn is 8 minutes.
Languages
English, German
At a glance
DONE
Hotel size
67 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 15 per night; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
Bar/lounge
Snack bar/deli
What to do
Shopping
Bike rentals nearby
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Shopping centre on-site
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
26-inch LCD TV
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Hotelbar – On-site bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 13 per pet, per night
Parking
Self-parking costs EUR 15 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.
Also known as
ibis Styles Hamburg Alster City Hotel
ibis Styles Alster City Hotel
ibis Styles Hamburg Alster City
ibis Styles Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Hamburg Alster City Hamburg
ibis Styles Hamburg Alster City Hotel Hamburg
Frequently asked questions
Does ibis Styles Hamburg Alster City offer free cancellation for a full refund?
Yes, ibis Styles Hamburg Alster City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Styles Hamburg Alster City?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 13 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at ibis Styles Hamburg Alster City?
Yes. Self-parking costs EUR 15 per night.
What are the check-in and check-out times at ibis Styles Hamburg Alster City?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at ibis Styles Hamburg Alster City?
No, this hotel doesn't have a casino, but Casino Reeperbahn (9-min drive) is nearby.
What is there to do at ibis Styles Hamburg Alster City and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around ibis Styles Hamburg Alster City like?
Ibis Styles Hamburg Alster City is a short 5-minute walk from Hamburger Street U-Bahn and 14 minutes' walk from Mundsburg Center.
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ibis Styles Hamburg Alster City Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Jun 2025
Hotel
Artelia GmbH
Artelia GmbH, 1-night trip
10/10 Exceptional
6 Oct 2024
Good and clean
Cristina
Cristina, 2-night trip
10/10 Exceptional
17 Mar 2024
Excellent hotel
The hotel is very clean, beds are very comfortable. We were on the first floor towards the street but could not hear anything from the street, neither from the neighbors. Very quiet. The front desk was outstanding. Very accommodating and helpful
Luz
Luz, 4-night trip
8/10 Very good
2 Nov 2022
Kind service
Joerg
8/10 Very good
12 Jan 2024
Business-Hotel
Business Hotel. Room size acceptable. Bathroom and shower too small. Breakfast ok. Supermarket beside. All in all ok.
Verified traveller
1-night trip
10/10 Exceptional
25 Jul 2025
Fint og nyrenoveret
Hurtig og høflig check-in. Fint nyrenoveret værelse. God morgenmad. Tæt på U-bahn. Parkering i aflukket baggård. God græsk restaurant tæt på.
Gitte
Gitte, 3-night trip
10/10 Exceptional
22 Jul 2025
Siisti!
Upeat, vasta remontoidut huoneet.
Timo
Timo, 3-night trip
10/10 Exceptional
13 Jul 2025
Sean
Sean, 4-night trip
10/10 Exceptional
25 May 2025
Foi ótima. Somente esqueci de fazer check out. Não entreguei os cartões.
Carmem Elisa
Carmem Elisa, 2-night trip
8/10 Very good
30 Apr 2025
Das Hotel ist einfach gehalten, aber für einen Kurztrip absolut in Ordnung.
Die Zimmer sind geräumig.
Es fehlten ausreichend Handtuchhalterungen im Bad und nur ein Kleiderhaken war im Zimmer vorhanden, dafür aber ein Kleiderschrank.
Björn
Björn, 2-night trip
8/10 Very good
25 Apr 2025
Verified traveller
1-night trip
8/10 Very good
21 Apr 2025
Gutes Hotel optimale Lage mit kleinen abstrichen
Hotel war gut nur 5 Minuten vom U-Bahnhof entfernt,auf dem Zimmer leider nur eine Badewanne unsere Tochter hatte eine Dusche da war das Zimmer super.Das Frühstück war gut, es fehlte leider das Toastbrot.Das Personal war sehr freundlich.
Günter
Günter, 6-night trip
8/10 Very good
17 Apr 2025
Natascha
Natascha, 2-night trip
10/10 Exceptional
17 Apr 2025
Liane
Liane, 1-night trip
6/10 Good
28 Mar 2025
Helmut
Helmut, 5-night trip
10/10 Exceptional
24 Mar 2025
Jeder war super nett, U Bahn war in der Nähe
Brigitte
Brigitte, 3-night trip
6/10 Good
22 Mar 2025
Ok für ein kurztrip.Relativ
Chris
Chris, 2-night trip
8/10 Very good
20 Mar 2025
sehr freundliches Personal,schönes Zimmer,Frühstück war auch ausreichend,ebenfalls sind ein paar Parkplätze vorhanden.
Thomas
Thomas, 2-night trip
8/10 Very good
15 Mar 2025
Stephanie
Stephanie, 3-night trip
10/10 Exceptional
27 Feb 2025
Das Hotel ist immer wieder unsere 1.Wahl, wenn wir in HH einen Familienbesuch planen. Wir wissen, was uns erwartet und fühlen uns im Ibis wohl.
Dorothea
Dorothea, 3-night trip
10/10 Exceptional
17 Feb 2025
Karsten
Karsten, 1-night trip
8/10 Very good
15 Feb 2025
Dejligt familiehotel
Vi boede i en familiesuite med to sammenhængende værelser, det var super fint. Morgenmaden var over forventning, og personalet meget venlige. Virkelig god værdi for pengene, og nemt at tage U bahn ind til centrum. Vi kan klart anbefale hotellet. Eneste minus var ret hårde senge.
Anette
Anette, 3-night trip
8/10 Very good
5 Jan 2025
El hotel se encuentra limpio, es accesible ya que está cerca de una estación de metro. Los alrededores no son tan turísticos, pero al lado de encuentra una tienda.
Adriana
Adriana, 2-night trip
10/10 Exceptional
22 Dec 2024
Große Zimmer, ruhig und halbwegs dunkel.
Sven
Sven, 1-night trip
8/10 Very good
20 Dec 2024
ein gutes solides Hotel, mit guten Anbindung zum öffentlichen Nahverkehr