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Portom International Hokkaido

4.0 star property
Hot springs hotel with 2 restaurants, connected to the airport, near Doraemon Wakuwaku Sky Park

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Photo gallery for Portom International Hokkaido

1 bedroom, premium bedding, pillow-top beds, minibar
Lobby
1 bedroom, premium bedding, pillow-top beds, minibar
Exterior
Interior
Nestled near Doraemon Wakuwaku Sky Park, Portom International Hokkaido offers a tranquil retreat. Soak in the indoor mineral hot spring or indulge in meals at one of the two on-site restaurants. Stay connected with free WiFi and enjoy access to a bar, gym, coffee shop and gift shop during your stay.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym
  • Onsen
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Separate bath and shower
  • Daily housekeeping
  • Lift
  • Minibar
  • In-room climate control (air conditioning)
The current price is RM1,183
RM1,310 total
8 Sept - 9 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
Toilet with electronic bidet
  • 43 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Suite Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Portom Suite Room

1 bedroom, premium bedding, pillow-top beds, minibar

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Hairdryer
Toilet with electronic bidet
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Triple Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Pillow-top bed
Hairdryer
Toilet with electronic bidet
  • 43 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Similar properties

Exterior

Air Terminal Hotel

  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,171 reviews
The price is RM697
RM767 total
1 Sept - 2 Sept
Air Terminal Hotel
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About the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.2 km
  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Chitose Outlet Mall Rera - 4 min drive - 3.5 km
  • Aoba Park - 8 min drive - 8.2 km
  • Northern Horse Park - 14 min drive - 11.2 km

Getting around

  • New Chitose Airport (CTS) - 9 min drive
  • Sapporo (OKD-Okadama) - 68 min drive
  • New Chitose Airport Station - 7 min walk
  • Minami-Chitose Station - 13 min drive
  • Uenae Station - 16 min drive

Restaurants

  • ‪えびそば一幻 - ‬9 min drive
  • ‪函太郎新千歳空港店 - ‬2 min walk
  • ‪FIGHTERS DINING ROSTER - ‬9 min drive
  • ‪けやき - ‬8 min drive
  • ‪スターバックス - ‬8 min drive

About this property

Portom International Hokkaido

Connected to the airport, Portom International Hokkaido is a great choice for a stay in Chitose. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff.

Languages

English, Japanese, Korean, Thai

More about this property

VISIBILITY

At a glance

Hotel size

    • 171 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 20
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Off-site parking within 492 ft (JPY 1200 per day)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Ice skating nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Spa services
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance
ROOM

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Dining

フレンチレストラン TATERU YOSHINO – On-site fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- – On-site fine-dining restaurant. Open selected days.
カフェ スカイライブラリー – On-site café. Open daily.
ザ・バー / ザ・シガーバー – On-site bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4807 to 4807 for adults and JPY 2530 to 2530 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Parking

  • Parking is available nearby and costs JPY 1200 per day (492 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Portom International Hokkaido?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Portom International Hokkaido?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Portom International Hokkaido?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Portom International Hokkaido and nearby?

Have fun with nearby winter activities such as ice skating, sledging and snow tubing. Enjoy amenities such as a fitness centre and spa services.

Are there restaurants at or near Portom International Hokkaido?

Yes, there are 2 on-site restaurants.

What's the area around Portom International Hokkaido like?

Portom International Hokkaido is a short 9-minute drive from New Chitose Airport (CTS) and 4 minutes' walk from Doraemon Wakuwaku Sky Park.

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Portom International Hokkaido Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Airport
Amenities
Service staff
Onsen
Location

What guests liked

  • The property is conveniently located and connected to the terminal, making it very easy to access. (9 reviews)
  • Breakfast was delicious and one of the best experiences with a wide variety of options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice hotel!
Qun, 1-night trip

10/10 Excellent

Right inside airport, little bit expensive but fair as a 5 star hotel.
Qun, 1-night trip

6/10 Okay

The location and facilities are good, making it suitable for travelers. However, it is not recommended for guests who are driving, as parking is a big issue. Also, the breakfast is average.
Dong, 1-night trip

10/10 Excellent

Great location, beautiful hotel, great staff
Dean, 1-night trip

10/10 Excellent

Absolutely the nicest airport hotel ever. Not sure why google has it as a 4 star hotel, it feels absolutely like 5 star hotel! Super easy to use for international departures!
paniti, 1-night trip

10/10 Excellent

Amazing - does not feel like an airport hotel

Amazing - would stay again next time we transit through Sapporo
C, 1-night trip

10/10 Excellent

The property was clean and staff was friendly.
Jackson, 1-night trip

10/10 Excellent

Amazing property right in the airport! Would definitely stay again
Connor, 1-night trip

10/10 Excellent

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
tao, 1-night trip

10/10 Excellent

Super luxurious and awesome staff there
Ng, 1-night trip

10/10 Excellent

Excellent for an overnight stay before flighting out of hakkaido
Philip, 1-night trip

10/10 Excellent

Best ever hotel airport I have stayed in many countries that I had travelled to!
Steven, 1-night trip

10/10 Excellent

Excellent property worth every penny. Quiet, peaceful, superb service, large rooms, beautiful onsen.
Jill, 1-night trip

10/10 Excellent

I loved this property! It was absolutely comfortable, spacious and quiet. Loved the view of the airport planes and distant mountains. It also has an Olsen to relax and just enjoy quietness. Staff was so friendly and helpful. Usually the last day visits to Japan, I try to stay closer to the airport, and I will absolutely come back to this place! I wish I could have stayed longer. Thanks so much!
Annette, 1-night trip

10/10 Excellent

Wonderful architecture

We stayed here overnight after a late flight and it was a great way to start our vacation.
Laura, 1-night trip

10/10 Excellent

The best customer service! Location is amazing and convenient! Amazingly beautiful property for an airport Hotel!
Bernard, 1-night trip

10/10 Excellent

Inside airport. Great staff. Nice onsen
Richard, 1-night trip

10/10 Excellent

Great breakfast offerings. Beautifully cooked omelet. Large variety of Asian and western food and top quality ingredients.
John, 1-night trip

10/10 Excellent

Best airport hotel ever

Portom International Hokkaido hotel was an excellent place to stay! It really impressed us, we only stayed for one night but it left an impression. You must check out the onsen! 100% recommend.
Desmond, 1-night trip

10/10 Excellent

Everything was terrific - particularly for an airport hotel.
Julia, 1-night trip

10/10 Excellent

The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Hisyam, 1-night trip

10/10 Excellent

great service!
WeiCheng, 1-night trip

10/10 Excellent

Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Karla, 2-night trip

10/10 Excellent

I really like the staff and the convenience of the location to the airport
Ling, 1-night trip

10/10 Excellent

Really clean and comfort. Everything is always good here.
Jarintip, 1-night trip