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Smiles Stone Town Hotel

3.5 star property
Hotel with restaurant, near Zanzibar Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smiles Stone Town Hotel

Lounge
Balcony view
Minibar, in-room safe, desk, laptop workspace
Lobby lounge
Lounge

Reviews

6.8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • ATM/banking services
  • Self-serve laundry
Feel at home
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
Electric kettle
Free bottled water
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
Electric kettle
Free bottled water
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
Electric kettle
Free bottled water
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
Electric kettle
Free bottled water
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Honeymoon Double Room

Minibar, in-room safe, desk, laptop workspace

Honeymoon Double Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

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RM247 total
includes taxes & fees
22 Nov - 23 Nov
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About the area

Map
Mizingani Road &Malawi Road Intersection, Zanzibar Town, Zanzibar

What's nearby

  • Zanzibar Ferry Terminal - 3 min walk - 0.3 km
  • Forodhani Gardens - 8 min walk - 0.7 km
  • Old Fort - 8 min walk - 0.7 km
  • Shangani Beach - 9 min walk - 0.8 km
  • Slave Market - 10 min walk - 0.9 km

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cape Town Fish Market - ‬8 min walk
  • ‪Passing Show Hotel - ‬2 min walk
  • ‪Meeting Point Cafe - ‬7 min walk
  • ‪Lukmaan - ‬11 min walk
  • ‪Livingstone Beach Restaurant - ‬11 min walk

About this property

Smiles Stone Town Hotel

Smiles Stone Town Hotel is a great choice for a stay in Zanzibar Town. Guests looking to stay active can experience the nearby hiking/biking trails, and free perks include WiFi, self-parking and continental breakfast daily between 7:00 AM and 10:00 AM. Other highlights include a terrace and a garden.

Languages

English, Swahili

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas
  • No alcohol allowed on site

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts cash.
State tax ID – 139962710

Also known as

Smiles Stone Town Hotel Hotel
Smiles Stone Town Hotel Zanzibar Town
Smiles Stone Town Hotel Hotel Zanzibar Town

Frequently asked questions

Does Smiles Stone Town Hotel offer free cancellation for a full refund?
Yes, Smiles Stone Town Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smiles Stone Town Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Smiles Stone Town Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Smiles Stone Town Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per vehicle one-way.
What are the check-in and check-out times at Smiles Stone Town Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10:00 AM.
What is there to do at Smiles Stone Town Hotel and nearby?
Have fun with nearby activities such as hiking and windsurfing. Smiles Stone Town Hotel also has a garden.
Are there restaurants at or near Smiles Stone Town Hotel?
Yes, there's an on-site restaurant.
What's the area around Smiles Stone Town Hotel like?
Smiles Stone Town Hotel is in Stone Town, a short 3-minute walk from Zanzibar Ferry Terminal and 8 minutes' walk from House of Wonders.

Smiles Stone Town Hotel Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very good

Local colour
Wonderful architecture and ambience. Older building, no elevator but stairs. Muslim environment but not overly so. Good solid breakfast. If going out after dark travel in a group or request a taxi to the hotspots of town. I love this place but if you want shiny and new with hot and cold running staff, it's not for you. If you want to feel like you are on Stone Town, almost like a local, this is the place to be.
Lawrence, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nothing
Samwel, 3-night trip
Verified Expedia guest review

4/10 Fair

Victor, 1-night trip
Verified Expedia guest review

4/10 Fair

Good location, but room very disappointing
Convenient location right at the ferry and close to most things in Stone Town. The air condition worked well and the hot water too. However the room itself was terrible, it had a foul smell of mold, and the bathroom is the smallest I have ever seen in a hotel. The shower is basically on top of the toilet, meaning everything gets wet whenever you want to take a shower there. Breakfast is basic, but somehow alright. For the price you can definitely find better options in town.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Smiles Stone Town
We booked this hotel after having read reviews and were a little disappointed considering the price that we paid and the images that we saw. We felt very deceived as you pay a lot for not much. The room itself is basic (images uploaded) with a very hard mattress and extremely squeaky bed - it makes noise with the slightest of movements. The WiFi works well in the lobby area but is poor inside the bedrooms. Also, the breakfast that we paid extra for our convenience was not worth the money considering the options are limited and they were out of many ingredients; for example, they’d only have the egg and toast as part of the full English. The staff on the other hand were great, they were extremely friendly and helpful. They’d go out of their way to help you out! Overall, our suggestions for Stone Town would be to look into a cheaper hotel as all you need is a place to stay or look into an Airbnb as the location and pricing would be more value for money. Everywhere in Stone Town is of walkable distance so don’t worry too much about location.
Aisha, 3-night trip
Verified Hotels.com guest review

6/10 Good

Alright stay
Its an alright place to stay for a night or two
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay for a few days, excellent service & great rooms. It was noisy in the area but not too bad that you can't get some sleep.
3-night trip with friends
Verified Expedia guest review

8/10 Very good

Beautiful old building Well maintained and renovated inside. Staff were lovely!
Robyn, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Abbas, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I was supposed to stay in this hotel for two nights. My room was on the ground floor (G01) and it smelled terribly due to big mouldy parts on the ceiling. I talked about the smell with the staff, but they were not able to offer me another room even though they were aware of the smell. The windows in this room could not be opened. When I came back after dinner they had sprayed the room against insects. Three big dead cockroaches were now lying around the bed and in front of the fridge. The smell had also gotten unbearable and there was no one at the reception anymore. Since I could not breathe in this room, I moved to another hotel. The next morning I officially checked out. They did offer me another room for the second night, but after the experience I had, I preferred staying somewhere else. However they didn’t offer me a refund even though they could out rent my initial room and the replacement room in the second night again.
2-night trip
Verified Expedia guest review

10/10 Exceptional

The room is very clean (always clean!!!), excellent staff - they very friendly, great location, breakfast is excellent, All the things in the room were excellent!
7-night trip
Verified Hotels.com guest review

6/10 Good

Fair pcice
We stayed 3 nights to explore Stonetown. The location is good for exploring stone town, but a little bit noisy with construction and traffic. Breakfast was good and sheets were clean 👍. Bathroom was not good. Lots of bugs and not separate shower. Aircon not work so good. Price is fair. Good for short stay
Michael, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jose R, 3-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

My stay
The manager did what he could to make it good for me. The hotel is just woren out. The shower was not working and toilet had s bad smell. The hotel is located next to the port of Zanzibar - so there was noise 24/7 from the street - very hard to sleep. The hotel is located close to forodhani park which is convenient.
adnan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Det var inte riktigt som bilderna visade, ingen jättehög standard. Det ligger nära en trafikerad gata så ganska mycket ljud.
Sara Kristina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

HYEONSEOK, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very kind Staff. But it was not possible to get in touch, neither with E-Mail nor by phone. But once we got there, we were very well received
Katharina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Karina, 1-night trip
Verified Expedia guest review

4/10 Fair

Slitet och usel frukost
Billy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Tatu, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Hajó kikőtő,zajos és sokszinü emberek:))
Pénztárca kimélő Hotel ,nekünk a célnak megfelelt,egyszerűek a szobák de tiszták voltak,a reggeli is egyszerű volt,ha luxust akartunk volna nyilván nem ezt a Hotelt nézzük.Nagyon kedves és segitőkész személyzet,Mi 12 éjszakát voltunk,elég zajos de aludni jártunk csak szinte.
Laszlone, 12-night trip with friends
Verified Hotels.com guest review

6/10 Good

Bonjour
Shaheen, 1-night trip
Verified Hotels.com guest review