Our family booked a stay at this hotel at the end of an almost three week trip to Europe. The hotel helped us arrange a private transfer from the airport and greeted us by name when we walked into the lobby. There is absolutely nothing I can say that this hotel can improve. It was clean and very comfortable with exceptional service. The breakfast was the best buffet breakfast at a hotel I have ever seen…fresh squeezed juices, gourmet cheese and meats, smoked salmon, scrambled and boiled eggs, fresh fruit, fresh pasteries and bread and even a yogurt bar. Freshly made coffee was also included…cappuccinos, americano…you name it. The location is perfect (with a beautiful view of St. Stephen’s Church) and is about a ten minute walk to most sites in Vienna. I didn’t want to leave and might return to Vienna just to stay in this hotel. It’s everything you could want.