Grand Metropark Hotel Xi’an

5.0 star property
Luxury hotel in Xi’an City Center with bar/lounge and health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Metropark Hotel Xi’an

Lobby sitting area
Interior
Indoor spa tub
Lobby
Superior Room, City View | Premium bedding, down comforters, minibar, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Childcare
    Childcare
  • Connecting rooms available
    Connecting rooms available
  • Cribs available
    Cribs available
  • Airport transfer
    Airport transfer
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Spa tub
  • 24-hour room service
  • Spa services
  • Babysitting
  • Business center
  • 5 meeting rooms
For families
  • Cribs/infant beds available
  • Babysitting services
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
Down duvet
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
Down duvet
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Business Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
158 Dong Da Jie, Xi'an, Shaanxi, 710001

What's nearby

  • Xi'an Bell Tower and Drum Tower - 3 min drive - 2.8 km
  • Great Mosque of Xi'an - 4 min drive - 3.5 km
  • Xi'an City Walls - 4 min drive - 4.4 km
  • Xi'an Bell Tower - 4 min drive - 3.2 km
  • Giant Wild Goose Pagoda - 7 min drive - 6.4 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 44 min drive
  • Xi'an East Station - 6 min drive
  • Xi'an Station - 6 min drive
  • Xi'an West Railway Station - 18 min drive
  • Zhonglou Station - 28 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪凯悦酒店 - ‬1 min walk
  • ‪凯悦酒店行政酒廊 - ‬1 min walk
  • ‪德克士 - ‬3 min walk
  • ‪1+1酒吧 - ‬4 min walk
  • ‪后街酒吧 - ‬3 min walk

About this property

Grand Metropark Hotel Xi’an

Located near a train station, Grand Metropark Hotel Xi’an is a great choice for a stay in Xi'an. You can indulge in massages, body wraps, or aromatherapy, and Cafe, one of 2 restaurants, serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a health club, and a fitness center.

Languages

English

At a glance

Hotel size

  • 315 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting
  • Supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (fees apply)

Transfers

  • Airport shuttle (available on request)*
  • Train station pick-up

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Playground
  • Supervised childcare
  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (15069 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Piano
  • Health club
  • Spa services
  • Spa tub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Crib/infant bed available
  • Rollaway/extra bed available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Cafe - This restaurant serves breakfast, lunch, and dinner.
Pavilion - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 88 per person
  • Airport shuttle service is offered for an extra charge of CNY 350 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.

Also known as

Grand Metropark
Grand Metropark Hotel Xi’an Xi'an
Grand Metropark Hotel Xi'an
Grand Metropark Xi'an
Hotel Grand Metropark
Grand Metropark Hotel Xi'An China/Shaanxi
Grand Metropark Xi’an Xi'an
Hyatt Xi An
Grand Metropark Xi’an
Grand Metropark Hotel
Grand Metropark Xi’an Xi'an
Grand Metropark Hotel Xi’an Hotel
Grand Metropark Hotel Xi’an Xi'an
Grand Metropark Hotel Xi’an Hotel Xi'an

Frequently asked questions

Are pets allowed at Grand Metropark Hotel Xi’an?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Metropark Hotel Xi’an?
Yes, there's self parking on site (charges apply).
Is airport shuttle service offered by Grand Metropark Hotel Xi’an?
Yes, an airport shuttle is available. The charge is CNY 350 per vehicle one way.
What are the check-in and check-out times at Grand Metropark Hotel Xi’an?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Grand Metropark Hotel Xi’an and nearby?
Grand Metropark Hotel Xi’an has a sauna and a health club, as well as a garden.
Are there restaurants at or near Grand Metropark Hotel Xi’an?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
What's the area around Grand Metropark Hotel Xi’an like?
Grand Metropark Hotel Xi’an is in Xi’an City Center, a short 18-minute walk from Yisu Grand Theater and 3 minutes' walk from Chang'an Qishi Museum.

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Very Good

Not a bad hotel, just slightly far from central ci
Room was fairly large though not in a very central location. A bit of a walk into main area near Drum Tower. Comfort of room was pretty good though not much of a view from my hotel room. If you are after something in a more central location then there are plenty of other options available closer to the central city area. Do re-check the hotel location yourself because the distance stated isnt neccessarily correct, whether intentional or unknowingly misinformed. Room amenities replaced daily, requested sheets to be changed daily (though not entirely sure this was done every day). A bit pricey though I did end up booking this place last minute on the night as my original hotel booked wasnt of an acceptable standard. I have found in China you usually get what you pay for so if you are used to comfort, space and exceptional cleanliness then always go with a 5 star hotel. Overall I would recommend this hotel and would stay here again but would suggest booking a larger sized room for personal comfort. Dont have many negatives comments about this hotel, only minor small issues like the size of the minibar and lack of minibar food choices.
3-night romance trip
Verified Hotels.com guest review

6/10 Good

Keyuan, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great Hotel Location.
We chose the Grand Metropark Hotel for its excellent location. It is within the city walls, and just minutes away from the Bell and Drum Towers, as well as the brightly lit and busy Muslim Street, a bazaar street lined with fancy stalls/shops selling authentic food, local snacks and souvenirs, etc. The hotel is big and pleasant, and rooms are generally clean and comfortable. Do note that the hotel appears to be quite popular and fully booked, so check in early if you have preference for non-smoking and/or adjoining rooms (our party of 3 was put in rooms on different levels!). And go down early for breakfast if you don’t want leftovers:(.
Verified Hotels.com guest review

10/10 Exceptional

excellent hotel at reasonable price
We really enjoyed our 2 nights at the hotel. The room was spacious and clean. Hotel staff were very helpful, though it would have even more impressive if they spoke more English.
Verified Hotels.com guest review

10/10 Exceptional

upmarket hotel at a reasonable price
the hotel was in a good location to the city and shopping. about 15 mins walk to city wall. there english was not the best but they tried to understand and help. the rooms were very clean. the food in the restuarants was great. they helped us to get taxis to our location.
Verified Hotels.com guest review

10/10 Exceptional

Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;
Verified Wotif guest review

8/10 Very Good

Walking distance to just about everywhere
The hotel is 20 minute walk from the Bell Tower along a main road and plenty of excellent shopping. The East Gate on the Town Wall is about 15 minutes walk in the other direction. The main Xian railway station is twenty minutes north, and the trendy night life near the south gate is about 30 minutes away on foot. Of course, there are many taxis and buses passing the hotel all the time. My stay was comfortable except for noise coming from an open air diner next door, and the sound of rock music from a shopping complex across the street. The diner shut down at 12:30am ach night, customers or not.
Verified Expedia guest review

6/10 Good

Adequate Hotel
The Grand Metropark Hotel in Xi'an is an older hotel in a good location. We are a family of four with young kids, so we booked 2 rooms. Upon arrival we learned that there were no adjoining rooms available, so the front desk upgraded us to the family suite, which had 2 bedrooms, 2 bathrooms, and a sitting area. Very nice of them to do that! The room was very clean but smoking was permitted in that room so there was just that "smoky" feeling. The breakfast buffet was large but the food was satisfactory. The location was good for walking to the center of town and lots of shopping/restaurants. It took about an hour to get from the hotel to the terracotta warriors and about 40 minutes to get to the hotel from the airport.
Verified Hotels.com guest review

8/10 Very Good

Western breakfast much to be desired, not nearly as good as other hotels in China; choices were limited. Was difficult understanding hotel staff, their English was very poor.
Verified Hotels.com guest review

8/10 Very Good

Great location inside the wall
Great location inside the city wall. Formerly a Hyatt hotel. Nice restaurants. Like many similarly rated hotels we visited in china it appeared to be hotel largely empty. The hotels executive chef spent a few hours walking with us in the Muslim quarters which was a nice gesture.
Verified Expedia guest review

10/10 Exceptional

Nice location and affordable.
The hotel was located within walking distance of the Xian wall which made it easy to hit one of the better in-town destinations. The price was reasonable and the staff was excellent. The atrium has live birds in cages and koi fish. The restaurant was very good. The beds, however were hard and the hotel shows it age a bit. There didn't seem to be a lot of nearby restaurants to choose from. Overall I recommend this hotel for tourists looking for a nice and affordable stay.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

Grand Metro Park Xian
Too bad breakfast was not included in room rate. On site price is very expensive for a family to eat every day.
Verified Hotels.com guest review

2/10 Poor

This is no longer a HYATT! MISLEADING
SUPER EXTRA EXPENSIVE, NEVER RETURN , NO LONGER A HYATT HOTEL BUT CHARGING MORE THAN THE MOST EXPENSIVE HOTEL IN XIAN
Verified Expedia guest review

4/10 Fair

A weak Hyatt
I was surprised that Hyatt had its name on this hotel. The room was extemely dated, the bed was terribly uncomfortable, and it was overall a substandard hotel. The four-star rating was clearly a figment of someone's imagination. There's got to be a better hotel in Xi'an.
Verified Expedia guest review

10/10 Exceptional

Great City, Great Hotel.
The hotel mnagement and staff were very cooperaive and wam. We were given one of the best rooms for family of 3; extra bed provided imedately on request. The hotel has the 'old world charm' with it's furniture and decor and we likedddd it very much. Breakfast was very good. Hotel's location is best suited to tourist familes. We liked Xi'an and if happen to visit again, would like to stay only at Hyatt Xi'an.
Verified Hotels.com guest review

6/10 Good

Hyatt Regency - okay hotel, closing down in the next few months (May 2011)
Nice hotel, not in a great location, but not bad either. Hotel was definitely older, according to local sources the hotel will be closing in the next few months as they are opening a park hyatt. I would suggest staying in the bell tower hotel if possible. It is is a much better location. Xi'an has a bus system, but no underground. Taxis are able to be found, but they don't always like to pick up foreigners. Staying in a good location matters in Xi'an. Would suggest somewhere near the bell/drum tower.
Verified Expedia guest review

8/10 Very Good

Hyatt Xian
An excellent location and good value hotel. A booking into the club is great value given the use of the lounge and the benefits offered. There is no swimming pool, just a large hot tub which was OK - but a pool for the children would have been nice. Tours provided were very good, with a cool comfortable car.
Verified Hotels.com guest review

10/10 Exceptional

We had an incredible rate for this fabulous hotel inside the walled section of the city. The location is great. The breakfast is extraordinary.
We could see a part of the ancient wall from our room... the location is terrific. We chose the room rate with breakfast and we were so delighted to have such a wonderful selection of western and eastern dishes. We had one of the best breakfasts ever... The room and bathroom were very large and comfortable. (They have many TV channels in English, in case you can't sleep...) Because of our timing we had dinner in their Chinese restaurant, instead of going out and we don't recommend it. Their Chinese restaurant is too bright and the food is not memorable therefore expensive, we should have dined in the Cafe. The hotel lobby is a great place for an afternoon drink.
Verified Travelocity guest review

2/10 Poor

Hyatt Xian
The Hotel was well equipped and convenient to the city center. I was anticipating a nice hot Sauna, only to discover that it was a mixed sex and I needed a swimsuit (which I did not have) so that was disappointing. No Wireless, only cable internet so my strategy to leave the laptop and work on my i-pad was shot in the foot. Breakfast was superb and worth the extra cost, a rare event at any hotel.
Verified Hotels.com guest review

8/10 Very Good

Good location. Excellent service
We stayed 3 nights. Excellent location. Booked executive floor which was worthwhile with happy hour and wifi. Found the staff very helpful and courteous. Buffet breakfast was good. Tried the Chinese restaurant for dinner. The food was delicious.
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
The hotel was clean and comfortable. Western-style, including the beds--very important in China! The breakfast buffet was lovely, with an excellent selection of both Western and Chinese options. The concierge was also wonderful, very helpful and courteous.
Verified Travelocity guest review

8/10 Very Good

Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel option in Xi'an
Our experience at the Hyatt Regency went above and beyond expectations. The service was outstanding: our every need was anticipated and met before we knew it. Our junior suite reservation was upgraded to a full suite at no cost to make more room for a child bed. Breakfast and executive lounge cocktails were added to our service at no charge. The hotel was not crowded when we were there, over Christmas, which may have been a factor, but the service mentality seemed embedded in the hotel culture. The breakfast and lunch buffets were excellent and reasonably priced for hotel meals. The hotel is across the street from a theater and a shopping complex. The old city wall is only a half-mile walk away. The major Xi'an attraction, the Terra Cotta Warriors, is about a 90 minute car ride. We hired a hotel car for the day, an option that worked quite well for us (2 adults, 2 kids). We recommend this hotel without hesitation. We arrived in Xi'an by train from Beijing. It would have been smart to arrange a pick-up with the hotel in advance: places to hail a cab at/near the station are extremely limited and very poorly marked.
Verified Hotels.com guest review

10/10 Exceptional

An Oasis
Attentive service, terrific for a young family. An Oasis in a dusty and dirty city. Terracotta warriors make the trip worth while, and the Hyatt makes it bareable.
Verified Expedia guest review