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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
Adults-only beachfront hotel with spa, near Quinta Avenida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Steam room
  • Beach cabanas
  • Beach towels
  • Beach bar

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is RM1,415
RM1,415 total
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(43 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(40 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(56 reviews)

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Free bottled water
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (1287)
The price is RM2,060
RM2,060 total
includes taxes & fees
3 Feb - 4 Feb
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

At Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you can hit the beach to retreat to a cabana or sip a drink at the beach bar, plus you'll only be steps from Playa del Carmen Main Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Serving international cuisine, Ventanas is one of 6 restaurants and 2 poolside bars. Other highlights at this all-inclusive hotel include 3 bars/lounges, a rooftop terrace and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • Rooftop pool
  • Bike parking
  • Full-service spa
  • Steam room
  • Wine-tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Grab bar near toilet
  • Grab bar in shower
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is open daily.

Dining

Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, there's no on-site parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.
What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?
On-site recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars, 3 bars and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine.
What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 17 minutes' walk from Playa del Carmen Maritime Terminal. Travellers say that the area is walkable and good for shopping.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

NAMHEE, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel in good location
Nice Hotel in a very good location - most of the staff is very friendly, except the senior guys in the reception! Food is general good with a lot of choices The hotel is located on the beach, but there’s not a good sandy beach on the spot One advice: If you book a room with partial sea view, the only view you get from the room is a noisy parking spot / road (attached photo) If you lean out from the balcony you may see a glint of the sea, but I paid for a ROOM with partial sea view which I didn’t get. We complained but it was just ignored in a very arrogant tone! Thanks to Miquel for the dinner last night, unfortunately it was too late!
Kari-Anne Buer, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna-Clara, 3-night trip
Verified Hotels.com guest review

6/10 Good

Christmas in Mexico
Showed up around 9:58pm. All restaurants in hotel closed at 10:00. All bars closed at 11:00pm. Ordered room service and was not pleased by nachos or pepperoni pizza...not sure how its possible to mess those up. Elevator was broken...lugged luggage up stairs. Place was probably great for younger, party people who dont want to spend a ton.
daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great trip. Staff very friendly
Alfredo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ignatius, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Ido, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superfantastic
Very nice Everything more than i expected
JOSE, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is lovely. Stayed there 3 times and still loving it.
Carla Catherine Henriquez, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Muy poca comida y el buffe no trabajo por 2 dias el servicio gastronomico muy lento
Ana, 3-night trip
Verified Expedia guest review

8/10 Very good

Ok place will the RIU place next time not as old.
Carlos, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

enrique, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I have two recommendations. 1) the breakfast is great. However, lunch should be different. I think it’s too monotonous and rice should be on the main course especially lunch time. 2) the height coming from the bathroom or entrance is too steep and a fall can cause injuries to the feet. Maybe another layer can reduce risk of a slip. Other than these I think we really loved our room and the staff were terrific. We will definitely visit again. Thanks
Yagdeep, 4-night romance trip
Verified Expedia guest review

6/10 Good

El hotel está bueno, las habitaciones grandes y limpias, los empleados son excelentes, vale destacar a Eduardo en Las Brazas, a Rutilio y Gleidis en el buffet, Miguel en el bar de la piscina y otros que no recuerdo, lo que me pareció muy mal en este hotel es que los bares no abren hasta después de las 11.00 a.m, he estado en otros hoteles en Riviera Maya y nunca he visto algo así, un hotel es para disfrutar de vacaciones, no para tener horarios, incluso, en la cafetería me dijeron que los helados no se sirven hasta después de las 11.00, en verdad, nunca volvería a este hotel.
Verified Expedia guest review

8/10 Very good

Like: the architecture, the staff Did not like: limited access to beach and the access is unsafe and undesirable; construction noise in hotel, limited amenities and activities. I told the front desk upon check in that it was my birthday and only acknowledgement I received is a small piece cake from the cafe in my room. Offer bday pkgs or something.
Melanie, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Overall staff were great, food was great, clean, decent entertainment. Shut down drinks and pools early so no late night fun at the resort. Would be nice if had better beach access. Need a towel hut at upstairs pool.
Heidi, 6-night family trip
Verified Expedia guest review

8/10 Very good

anthony, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This was my second time staying at this property with my fiancé, we came last year July 2023 and just had to come back to experience this place again. First I must commend the staff, they are great! Pablo one of the waiters by the pool was by far the most attentive, good hearted person you will ever meet! He truly works hard and always had a smile on his face the whole time we were there. He also remembered us from last year! 😊 Now on to the rest of the place, the place was overall CLEAN, we saw staff cleaning non stop from 7am till 10pm I can only imagine them cleaning through the night. The food was great as well, on the property and off. There’s a buffet starting at 7am at Ventannas then it turns into an a la carte restaurant around 12 then buffet style later on, a sushi bar near the second floor pool, Brasas was great, Bella was FANTASTIC and we decided to get authentic Mexican food at a restaurant outside of the property close by. The room cleaning was excellent, the bathrooms were always left spotless. The property in general was amazing, the beach is small though and very rocky, there is a beach bar on the north side which was much calmer than the pool. But all in all GREAT all inclusive adults resort if you’re looking for some time away from the kids!
Alexander, 4-night romance trip
Verified Expedia guest review

2/10 Poor

El personal es un amor , te tratan excelente pero para ser un resort de adultos es bien aburrido, sería más un hotel para ir a dormir y comer nada de diversión en parejas y el dueño debería invertir en modernizar el hotel esta bien antiguo y acabado . Hay mucha competencia afuera y otra cosa el dueño debería pagarles más alos trabajadores que abuso en verdad disque $14 dólares al día eso debería ser ilegal oh my god , ellos trabajan demasiado y dan un excelente servicio por tan poco dinero.
Frankely Jose, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved my room the ocean view and pool view I saw everything. Room wasn’t in a location to view the sunrise or sunset. I had to leave the room to see both. I didn’t like having to book dinner every day. I would prefer having buffet style option for breakfast, lunch and dinner. I didn’t feel that the dinners food was that great. I loved the sushi bar and the breakfast buffets.
Jessica, 4-night family trip
Verified Expedia guest review

8/10 Very good

Great looking property, really small beach front, but the friendliness staff ever.
Daniel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amy, 5-night trip
Verified Expedia guest review