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Hotel New Otani Hakata

4.0 star property
Hotel with bar/lounge, near Canal City Hakata

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Hakata

Exterior
Lobby
Indoor wedding
Property entrance
Property entrance
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Hair salon
  • Multilingual staff

Feel at home (6)

  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry service
  • Lift
The price is RM406
RM513 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 54 of 54 rooms

View all photos for Moderate Double Room Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 79 sq m
  • Sleeps 8
  • 4 Single Futons

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin with Extra Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin with Extra Bed, Non Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Double Room, Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Connecting rooms available
Fridge
Private bathroom
Shower/bath combination
Bidet
2 bathrooms
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Executive Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Twin Room Smoking - Breakfast included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26.0 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Suite Double Room

In-room safe, desk, iron/ironing board, free WiFi

Corner Suite Double Room

Highlights

Air conditioning
Fridge
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 79 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Moderate Double Room Non Smoking - Breakfast Included

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room, Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room Non Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Moderate Twin (Breakfast) Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Connecting Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
  • 60 sq m
  • Sleeps 8
  • 4 Single Beds

View all photos for Moderate Twin (Breakfast) Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin (Breakfast) Non Smoking

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 53.0 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Twin Room, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Smoking

Highlights

Air conditioning
Fridge
Private bathroom
Shower/bath combination
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of House

In-room safe, desk, iron/ironing board, free WiFi

Run of House

Highlights

Air conditioning
Fridge
Shower/bath combination
Hairdryer
Private bathroom
Bidet
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Moderate Twin Room - Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Moderate Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Connecting Room

In-room safe, desk, iron/ironing board, free WiFi

Connecting Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Executive Twin Room - Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room-Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Single Bed

View all photos for Japanese Style Room

In-room safe, desk, iron/ironing board, free WiFi

Japanese Style Room

  • Sleeps 4
  • 4 Single Futons

View all photos for Moderate Twin Room - Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Single Room - Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Moderate Single Room - Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room - Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room - Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room-Non-Smoking

In-room safe, desk, iron/ironing board, free WiFi

Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed OR 2 Single Beds

View all photos for Moderate Single Room - Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Moderate Single Room - Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Moderate Double Room - Smoking

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Suite

In-room safe, desk, iron/ironing board, free WiFi

Corner Double Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House

In-room safe, desk, iron/ironing board, free WiFi

Run Of House

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Moderate Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room

In-room safe, desk, iron/ironing board, free WiFi

Moderate Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property – evening/night

Nishitetsu Grand Hotel

Parking available
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9.2 out of 10, Wonderful, (1868)
The price is RM393
RM476 total
includes taxes & fees
6 Jan - 7 January 2025
Nishitetsu Grand Hotel
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About the area

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Tenjin Underground Mall - 8 min walk
  • Canal City Hakata - 16 min walk
  • Fukuoka Anpanman Children's Museum - 2 min drive
  • Port of Hakata - 3 min drive
  • Marine Messe Fukuoka - 4 min drive

Getting around

  • Fukuoka (FUK) - 13 min drive
  • Saga (HSG-Ariake Saga) - 94 min drive
  • Yakuin Station - 6 min walk
  • Tenjin Station - 8 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 8 min walk
  • Yakuin-odori Station - 12 min walk

Restaurants

  • ‪ナマステ堂 - ‬4 min walk
  • ‪やま中ホテルニューオータニ店 - ‬1 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬9 min walk
  • ‪釜山亭薬院 - ‬2 min walk

About this property

Hotel New Otani Hakata

At Hotel New Otani Hakata, you'll be a short five-minute drive from Canal City Hakata and Port of Hakata. Guests looking for a bite to eat can visit Sembazuru, which serves Japanese cuisine and is open for lunch and dinner. Also, Marine Messe Fukuoka and Mizuho PayPay Dome Fukuoka are within a short drive. Fellow travellers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

Hotel size

  • 372 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 2 AM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must be at least 20 years of age to stay in a smoking room.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (JPY 1500 per day)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Green house – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Open daily.
The Castillian Room – This restaurant specialises in Eastern European cuisine and serves lunch and dinner. Open daily.
Taikanen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children

Parking

  • Self-parking costs JPY 1500 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Hotel
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Does Hotel New Otani Hakata offer free cancellation for a full refund?
Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Otani Hakata?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Otani Hakata?
Yes. Self-parking costs JPY 1500 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel New Otani Hakata?
Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is 11:00 AM.
What's the area around Hotel New Otani Hakata like?
Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travellers give top marks for the hotel's prime location.

Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Sumin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We thoroughly enjoyed our time here. The staff were very helpful and were very patient as there were a couple times that communication was a little challenging. The room was spacious and comfortable and I really liked how clean everything was. The food in the hotel's restaurants was excellent. There are a lot of places to shop in the area and transportation was easy as well. I really enjoyed my time at the New Otani and I would definitely stay here again!
Steven, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Old fashioned but clean hotel. Nearby subway and markets.
Jongwon, 2-night family trip
Verified Expedia guest review

8/10 Very good

Masashi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very kind and clean room!
satoyo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in city center.
Van, 3-night family trip
Verified Expedia guest review

6/10 Good

Very friendly staff and service, Hotel is old and show it’s wear and tear, however there was a lot of fungus in our bathroom which made things a little uncomfortable
Jefferey, 2-night family trip
Verified Expedia guest review

6/10 Good

Cost effective hotel & big room
charley, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean
Kanghee, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel staffs were really nice and attentive. We traveled with 2 adults 2 eleven yrs old. Bed was a bit small but we made it work. Room was clean. It was in a great location and would highly recommend it to everyone. It was close to shopping, subways, and great local restaurants down the street. There is no laundry or microwave at this hotel. But laundromat is only a 5 mins walk away. Would stay here again.
Philip, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay here. The staff are friendly and the rooms are clean (and spacious!). It is close to the train station, and the neighborhood is very lively. Two issues that I think would help the hotel to improve: 1. The wifi didn't work well, even after the staff brought another device specifically for our room. 2. They charged me extra for the room phone, even if I just dialed the front desk to ask for the wifi issue.
Ao, 4-night family trip
Verified Expedia guest review

6/10 Good

Convenient location .
Daniel, 1-night family trip
Verified Expedia guest review

6/10 Good

Sharon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Service from hotel staff was excellent. Easy to get a taxi at the lobby. Room is spacious with good wifi and Smart TV
Terence, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly staffs and clean room. Breakfast buffet was good. Lot of shopping option in the hotel and nearby
Choo Hyung, 1-night family trip
Verified Expedia guest review

6/10 Good

The room is a comfortable size but the amenities are outdated, the room has a smell. Air con though put on lowest temperature and highest fan, still not cold. Found hair that was not mine (different colour and length) on the bath tub. Cup filled with tea from morning not washed. Pillow too low (had to use three pillows) and mattress not comfortable.
Philip A, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Glad that we decided to stay in this hotel. Though the hotel is abit dated, the beds are comfy and hotel is overall clean. Very near to 2 or 3 stations to travel around. There is a bus stop beside the hotel too. There's a 7-11, family mart and super market within 5mins walk fr hotel.
cindy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Cozy hotel with very friendly staff
Cozy hotel with very friendly staff. Convenient location with restaurants and 24 hours convenience stores nearby.
Po Po Angela, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Well kept, efficient front desk check in, 1-2 min from watanabe dori station, 3 min walk to sunny supermarket, <10 min walk to nearby eateries. However, some of the furniture are quite old, and the hotel is pretty pricey to be honest. I give it an overall 8/10, 2 points lacking due to old furniture and steep price.
Zi Xuan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Good location. Near bus stops and local subway. Caring staffs. Room Service is excellent. Prompt response if needed somethings. I recommend this hotel for your stay. I stayed 5 nights here with full satisfaction
Tanny, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

아주 만족
호텔 깨끗하고 리뉴얼 잘 되어서 새 호텔과 같았습니다.
KUNYUL, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

House cleaning is very responsible. Taking care of guests so well. Whatever requested, service response is very quick. Recommend this hotel
Tanny, 4-night romance trip
Verified Expedia guest review

6/10 Good

Staff was friendly but our room wasn’t very clean (splash stains on wall) with a windows looking upon a water boiler and pipes.
Geoffrey, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent breakfast buffet and the staff was amazing!
Tracy, 2-night family trip
Verified Expedia guest review