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Novotel London Heathrow Airport - M4 Jct 4

4.0 star property
Family-friendly hotel in Heathrow Villages with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London Heathrow Airport - M4 Jct 4

Indoor pool
Exterior
Exterior
Lobby sitting area
Meeting facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Bar
  • Gym
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 9 meeting rooms
  • Terrace
For families
  • Children stay free
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

Similar properties

Indoor pool

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Pool
Pet-friendly
Parking available
Free WiFi
8.6 out of 10, Excellent, (1003)
The price is RM458
RM550 total
includes taxes & fees
6 Jan - 7 January 2025
Novotel London Brentford
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About the area

Map
Cherry Lane, Junction 4m4, West Drayton, England, UB7 9HJ

What's nearby

  • Stockley Park - 18 min walk
  • Windsor Castle - 11 min drive
  • Royal Botanic Gardens, Kew - 14 min drive
  • Twickenham Stadium - 15 min drive
  • Wembley Stadium - 19 min drive

Getting around

  • Heathrow Airport (LHR) - 7 min drive
  • London (LTN-Luton) - 36 min drive
  • Farnborough (FAB) - 42 min drive
  • Gatwick Airport (LGW) - 60 min drive
  • London (LCY-London City) - 84 min drive
  • Hayes & Harlington Station - 4 min drive
  • Heathrow Terminals 2 & 3 Station - 5 min drive
  • West Drayton Station - 27 min walk

Restaurants

  • ‪The Great Western - ‬2 min drive
  • ‪Sipson Tandoori Restaurant - ‬13 min walk
  • ‪Cintia's Cafe - ‬15 min walk
  • ‪The White Hart - ‬4 min drive
  • ‪Wan Lai - ‬16 min walk

About this property

Novotel London Heathrow Airport - M4 Jct 4

When you stay at Novotel London Heathrow Airport - M4 Jct 4, you'll be within a 15-minute drive of Windsor Castle and Thames River. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights.

Languages

Arabic, English, French, German, Greek, Hindi, Italian, Polish, Romanian, Spanish

At a glance

Hotel size

  • 178 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 3:00 AM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (2476 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 16.45 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per day

Parking

  • Self-parking costs GBP 12 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel London Heathrow Hotel West Drayton
Novotel London Heathrow Hotel
Novotel London Heathrow West Drayton
Novotel London Heathrow Airport M4 Jct 4 Hotel West Drayton
Novotel West Drayton
Novotel Hotel London Heathrow
West Drayton Novotel
Novotel London Heathrow West Drayton, Greater London
Novotel London Heathrow Airport M4 Jct 4 Hotel
Novotel London Heathrow Airport M4 Jct 4 West Drayton
Novotel London Heathrow Airport M4 Jct 4
Novotel London Heathrow M4 Jc
Novotel London Heathrow Airport - M4 Jct 4 Hotel
Novotel London Heathrow Airport - M4 Jct 4 West Drayton
Novotel London Heathrow Airport - M4 Jct 4 Hotel West Drayton

Frequently asked questions

Does Novotel London Heathrow Airport - M4 Jct 4 offer free cancellation for a full refund?
Yes, Novotel London Heathrow Airport - M4 Jct 4 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel London Heathrow Airport - M4 Jct 4?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Heathrow Airport - M4 Jct 4?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Novotel London Heathrow Airport - M4 Jct 4?
Yes. Self-parking costs GBP 12 per night.
What are the check-in and check-out times at Novotel London Heathrow Airport - M4 Jct 4?
Check-in start time: 2:00 PM; check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel London Heathrow Airport - M4 Jct 4 and nearby?
Novotel London Heathrow Airport - M4 Jct 4 has an indoor pool and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Novotel London Heathrow Airport - M4 Jct 4?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel London Heathrow Airport - M4 Jct 4 like?
Novotel London Heathrow Airport - M4 Jct 4 is in Heathrow Villages, a short 7-minute drive from Heathrow Airport (LHR) and 18 minutes' walk from Stockley Park.

Novotel London Heathrow Airport - M4 Jct 4 Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Poor

Sarah, 1-night trip
Verified Expedia guest review

2/10 Poor

Get your UK act together Hotels.com
Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldn’t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldn’t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com don’t have a UK switchboard. Abysmal service
Frances, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Daniel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Great hotel but sadly my room had a blocked toilet
Lems, 2-night family trip
Verified Expedia guest review

2/10 Poor

Bad hotel
I was stay at the room 4 days last 4 days no house keeping no coffee or tea , bin overflow . After 2 days report it to the reception no one care about that One of the waste hotels service I ever seen my life
Rasan, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Parveen, 2-night trip
Verified Expedia guest review

2/10 Poor

No transfer shuttle available as promised
Hi, don’t be fooled by the offer of an airport shuttle as this service has been withdrawn by the hotel but continues to advertise it as available. The staff are kind enough to offer a taxi number which is more expensive than 2 other numbers and thankfully we didn’t fall for this. The room was really basic and not that clean. Shower mixer tap was broken with parts missing. The menu was poor and breakfast had been cooked a day or so before by the dried out taste. Not my best stay in a hotel as you may have guested.
John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room had faulty heating after complain they provided portable heater which wasn't big enough to warm the room. They charged separately for breakfast but most of the items were finished by time we came for breakfast both juice machines were off and only one coffee machine was fully working. 4 star hotel with 2 star service.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Legoland stay
Great facilities. Wide variety of choice for breakfast, however queues were aroubnd 30-40 mins wait during peak times i.e 9am. Would avoid if needing to set off for legoland early. Room clean. Parking expensive@ 15 per night.
melissa, 2-night family trip
Verified Hotels.com guest review

6/10 Good

There wasn’t enough pillows, milk, sugar and there was no way to contact the reception.
Ana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pleasant and friendly.
The food was a little pricey for what we got but it was good quality, the breakfast made up for it though, it is a quiet Hotel and looks well maintained, staff were very helpful and always with a calm friendly manner, a good Hotel indeed.
Mark, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Heathrow Airport stay
Good stay very busy on the Bank Holiday weekend especially at breakfast Ideal place to stay and catch the train into london Only down side is parking at the hotel should be included in the price of the stay
Raymond, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Not good
No social distancing enforced by staff. No attempt to accommodate my requirements by email or in person at the hotel. Room was in poor state. We stayed for 2 nights and no tea/coffee/milk were replenished. We used the WhatsApp to request more and also an extra towel and then 2 hours later had to go reception to ask as nothing turned up. A real shame as we had stayed at Novotel Excel a few times and had great experiences.
Philip, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

4/10 Fair

bed sheets, towers even toilet papers haven't change until complain
11-night family trip
Verified Expedia guest review

10/10 Exceptional

Charlotte, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nicholas, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Naheed, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The room is very clean and and the room lay out is nicely planned especially the built in furnitures and the ambiance of the place is amazing with nice view outside. I highly recommend to friends and family.
Emelita, 1-night family trip
Verified Expedia guest review

8/10 Very good

فندق عادي جدا بس قريب من المطار وهذا الي يميزه والبركنج بفلوس والغرفه عاديه جدا فيها ثلاجه وكاويه كباقي الفنادق العاديه
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Susie, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Dharmendra, 14-night trip
Verified Expedia guest review

2/10 Poor

Lorena, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Reviews not permitted if negative.
My trip was cancelled due to the Pandemic. When I booked I used my Tescos clubcard vouchers. I lost them all because Novotel wouldn't give a refund. I never asked for the Pandemic but Novotel were unreasonable. I will not use them again or recommend. Very disappointed
Shirley, 1-night family trip
Verified Hotels.com guest review