Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU
What's nearby
Wells Cathedral - 10 min drive - 6.8 km
Wells Bishop's Palace - 11 min drive - 6.6 km
Glastonbury Tor - 12 min drive - 9.6 km
Glastonbury Abbey - 14 min drive - 11.0 km
Wookey Hole Caves - 14 min drive - 10.0 km
Getting around
Bristol International Airport (BRS) - 56 min drive
Castle Cary Station - 16 min drive
Frome Station - 26 min drive
Bruton Station - 28 min drive
Restaurants
Cider Bus - 10 min drive
The Apple Tree Inn - 5 min drive
The George Inn - 8 min drive
The Quarter Jack - 10 min drive
Fosso Lounge - 11 min drive
About this property
The Crossways
Enjoy your visit to Shepton Mallet with a stay at The Crossways. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this luxurious inn include a snack bar/deli and a terrace. Fellow travellers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
22 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning
Restaurant
Bar/lounge
Barbecue grills
Snack bar/deli
Working away
Business centre
4 meeting rooms
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Facilities
Terrace
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet
Frequently asked questions
Does The Crossways offer free cancellation for a full refund?
Yes, The Crossways does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Crossways?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Crossways?
Yes, there's free self parking.
What are the check-in and check-out times at The Crossways?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at The Crossways and nearby?
Recommended spots to visit include Wells Bishop's Palace (4.1 mi) and Wells Cathedral (4.2 mi), along with Kilver Court (4.8 mi) and Glastonbury Tor (6 mi).
Are there restaurants at or near The Crossways?
Yes, there's an on-site restaurant.
The Crossways Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
15 December 2024
Lovely hotel only issue is the door to the room rattles every time the door in the hallway is opened
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Tim
Tim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Lovely stay
Beautiful hotel, loveky rooms, friendly staff.. a little in the middle of no where, but ideal for a calm chilled get away.
Samantha
Samantha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Ann
Ann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Recomended
Great stay good food
Kevin
Kevin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Would definitely return!
What a fantastic hotel. A real find! Very impressed with the rooms, lovely bar area, food was delicious, both evening meal and breakfast, the staff were great too.
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Short break
Spent 2 nights here on a short break. Lovely hotel really comfortable bed. Good breakfast. We ate here in the evenings as well and had great food at reasonable prices each time. Would definitely recommend it!
Hazel
Hazel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Check in was quick and easy. Room was lovely. Spacious and comfortable. Spa bath was a nice extra. Shower cubicle was very small. Food was superb. Excellent quality generous portions and good value especially curry night.
Peter
Peter, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Welcoming staff, easy parking, room was clean and modern.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Beautiful room with a comfy bed and plenty of space. The hot tub wasn't working when we first came into the room, but the staff were happy to sort it for us.
We also ordered pizza and it was delivered to the room free of charge and was tasty, but the breakfast was even better!
Marianne
Marianne, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Andy
Andy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Melvyn
Melvyn, 7-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Very rowdy foul mouthed wake on Thursday. Should have been controlled early on. Many drunk.
Nigel
Nigel, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Easy to find lots of space in the room
Jason
Jason, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Beautiful, family friendly
Laura
Laura, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Lovely hotel.
We had an extremely comfortable stay.
Room was very spacious including a huge bathroom with both a bath and walk in shower. Food was delicious especially the breakfast. Highly recommend.
Sallyanne
Sallyanne, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 September 2024
Great place to stay. We stayed for the night on the way back from a day at Bath. The hotel also communicated beforehand that there was an event on so our room would be the furthest away, which ended up being the case. It was very quiet whilst the rest of the hotel was very busy. The only recommendation was that it wasn’t clear what breakfast was available and it wasn’t until we ate cereal, fruit etc which was in the breakfast area that we seen others ordered cooked breakfast, so if we knew how and where beforehand it would have been the perfect experience. Would definitely stay again if in the area.
Arron
Arron, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Overall a good stay. Room for 4 people was nice and clean, the view from the window wasn't the best-overlooking the roof of the hotel, but we were only staying 1 night.. the restaurant food was good but we waited a long time due to ordering system fault.. however, the restaurant manager has sorted the problem out and offered us drinks on the house. Breakfast was very good and you can order a'la carte. Good stay overall.
Karolina
Karolina, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Mira
Mira, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
A truly remarkable hotel in a quiet corner of Somerset, yet within minutes of Wells and Glastonbury. Oh, and the views from the roof terrace bar are wonderful!
Rupert
Rupert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Fantastic stay,comfortable bed,wonderful shower and a great location.
Leanne
Leanne, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 August 2024
Room walls were thin, and opening & closing doors and conversations were clearly audible. Otherwise quite comfortable, though bed was a bit too firm for my tastes.
Margaret
Margaret, 1-night trip
Verified Expedia guest review
8/10 Very good
20 August 2024
Lovely hotel
A lovely stay with our young family. Great cooked breakfast and nice room. Nice, quiet location and lovely decor. Close to Glastonbury and beautiful area.
Heidi
Heidi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Clean comfortable well looked after property staff friendly attentive food good large selection of food for breakfast although party Saturday night did not effect our stay