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Upendo House Hotel

3.5 star property
Zanzibar Town guesthouse with outdoor pool and restaurant

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Photo gallery for Upendo House Hotel

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Interior entrance
Exterior detail
Minibar, in-room safe, individually decorated, blackout curtains
Located in the heart of Stone Town, Upendo House offers a warm welcome with continental breakfast, designer stores on site, and dry cleaning/laundry services. Relax by the outdoor pool or indulge in spa treatments like deep-tissue massages and facials. With free WiFi, a bar and restaurant on site plus helpful staff that's always ready to lend a hand.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Free breakfast
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Beach towels
  • Spa services
  • Air conditioning
  • Front desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Minibar
  • Bathrobes

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, blackout curtains

Deluxe Double Room

Highlights

Individually decorated
Air conditioning
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Minibar, in-room safe, individually decorated, blackout curtains

Superior Double Room, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • 6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, blackout curtains

Superior Double Room

Highlights

Individually decorated
Air conditioning
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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View from room

Zanzibar Palace Hotel

  • Free breakfast
  • Spa
  • Airport transfer
  • Free WiFi
9.0 out of 10, Wonderful, (133)
Zanzibar Palace Hotel
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About the area

Map
213/214 Hurumzi street, Stone Town, Zanzibar Town

What's nearby

  • Old Fort - 4 min walk - 0.4 km
  • Forodhani Gardens - 5 min walk - 0.4 km
  • Shangani Beach - 5 min walk - 0.5 km
  • Slave Market - 6 min walk - 0.6 km
  • Zanzibar Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 22 min drive

Restaurants

  • ‪Passing Show Hotel - ‬5 min walk
  • ‪Meeting Point Cafe - ‬3 min walk
  • ‪Lukmaan - ‬4 min walk
  • ‪Livingstone Beach Restaurant - ‬6 min walk
  • ‪Zenji Garden Café - ‬4 min walk

About this property

Upendo House Hotel

Upendo House Hotel is a great choice for a stay in Zanzibar Town. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, aromatherapy or manicures and pedicures. Other features include an outdoor pool and a bar/lounge. Fellow travellers say great things about the helpful staff.

Languages

English, Hindi, Swahili
VISIBILITY

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • No on-site parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkelling nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Bike hire
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Designer shops on-site
  • Spa services

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Recycling
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Upendo House
Upendo in Town
Upendo House Hotel Guesthouse
Upendo House Hotel Zanzibar Town
Upendo House Hotel Guesthouse Zanzibar Town

Frequently asked questions

Does Upendo House Hotel offer free cancellation for a full refund?

Yes, Upendo House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Upendo House Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Upendo House Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Upendo House Hotel?

Sorry, there's no on-site parking at Upendo House Hotel.

What are the check-in and check-out times at Upendo House Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Upendo House Hotel and nearby?

Have fun with nearby activities such as hiking, horse riding and snorkelling. Enjoy a swim in the outdoor pool or use the guest house's other amenities, which include spa services.

Are there restaurants at or near Upendo House Hotel?

Yes, there's an on-site restaurant.

What's the area around Upendo House Hotel like?

Upendo House Hotel is a short 1-minute walk from House of Wonders and 4 minutes' walk from Old Fort.

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Upendo House Hotel Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect hotel for a short stay in Stone Town
Stayed for 2 nights and the hotel was perfect. Very close to all the main things to see and to the coastline. Amazing rooftop pool and bar area. Food was delicious!
Isabelle, 2-night trip

10/10 Exceptional

Charm and comfort in the heart of Stone Townn
What a wonderful stay - the room was comfortable and chic with strong AC, a comfort bed, and a nice bathroom. The rooftop bar and pool were lovely with amazing views of the ocean. Benjamin and the other staff were extremely helpful and friendly. The location was great - right in the heart of Stone Town. I highly recommend it!
2-night trip

10/10 Exceptional

Perfect location, near everything in stone town and beautiful sunsets at the rooftop pool and bar. Food was espectacular!
Marcy, 2-night trip

10/10 Exceptional

Great hotel in stone town
Great location close to the water, shops, and restaurants. Cute boutique hotel with AC, hot water, great service, and an excellent restaurant with a gorgeous view!
2-night trip

10/10 Exceptional

Enthralling
We had an amazing time! Excellent service, staff and stunning views from rooftop!
2-night trip

10/10 Exceptional

The property was in a great location. Beautiful boutique hotel. The staff were also very friendly.
Jeanette, 2-night trip

8/10 Very good

Great hotel. But staff might send what you think are gratuities and then try to charge you for them.
Peter, 2-night trip

10/10 Exceptional

Great location to explore Stone Town and an awesome rooftop pool and bar area. Very friendly and helpful staff. Good food from the on-site restaurant.
Karl, 2-night trip

10/10 Exceptional

Absolute best
Naurin, 3-night trip

10/10 Exceptional

Love upendo house. Would book again

10/10 Exceptional

Excellent Stay!
Excellent stay! I love the staff and the rooms were comfortable and clean. Enjoyed the rooftop pool and restaurant. Centrally located in stone town. The only improvement would be to eliminate the occasional unwanted crawling critter. Otherwise a perfect stay.
Kamau, 2-night trip

10/10 Exceptional

Service on point!!!
I wish I could give this hotel 6 Stars for service, friendliest hotel staff I’ve ever encounter so far. Once again Service is best of the best!!
Jayson, 3-night trip

8/10 Very good

Good hotel if staying in Stone Town. Reception staff, especially Benjamin, was very helpful upon arrival, booking taxis and restaurant reservations. Pool is nice and breakfast was good as well. Would say prices in the shop were more like London and Paris prices, so stayed away from that, which is unfortunate as they have some nice bits.
Jack, 2-night trip

10/10 Exceptional

Love this place
This hotel is located in a great location and is super cute! The rooftop bar/pool/restaurant is really nice and the breakfast is fabulous!! We loved everything we had. The view from the pool is very nice and hip! The boutique in the hotel had very nice high end clothing and other neat stuff. The rooms are small but very nicely done and great bathroom amenities. I would stay here again for sure and I’m kind of a hotel snob but Upendo is super cute and decorated nicely
Jennifer Cristin, 2-night trip

10/10 Exceptional

Thank you Upendo Staff
The view from the rooftop pool and the location of the hotel is amazing. Every single staff person I came in contact with at Upendo provided exceptional customer service. By the end of my one week stay, the staff felt like family. I was so sad to leave. I was so well taken care of. Kassim crafted the most delicious and beautiful cocktails. Lydia and Abella provided warm service with a smile during meals in The 5th Restaurant. Benjamin arranged all my excursions, taxi and overall concierge services. Rita and Krishna greeted us daily and made sure everything was going well. It was also great being able to spend time at the Upendo Beach house location. We met other travelers during cocktail hour on the rooftop. Zanzibar is a beautiful place but the staff here made my trip!
Nydia, 6-night trip

10/10 Exceptional

My friends stayed at Park Hyatt for $525 a night. They wished they had my experience.
David, 2-night trip

6/10 Good

Was on the first floor, streets were extremely noisy till very early on in the morning. Music & noise. No lift but staff did help with bags. Staff were extremely friendly and helpful. Bathroom is a wet room so whole floor is soaked. Food & cocktails were nice.
2-night trip

6/10 Good

The rooms are clean and the shower is amazing. The restaurant is also really nice. The only downside was the noise. We were on the first floor (one above ground level) and it was so loud from the street. We could hear phones ringing from the street below and everyone’s conversations, yelling, and music from a nearby restaurant. It kept us up at night. Other than that, it was really clean, the rooftop bar and pool were really nice and the staff was super friendly.
Emma, 2-night trip

10/10 Exceptional

Recommended stonetown stay
Comfortable stay, great shower, perfect location which is a stone throw from forodhani market, great views, great food and accomodating staff (special shout out to Benjamin who sorted out my travel needs and to the security man). The only feedback would be, please install a wardrobe to hang clothes and install a small shelf right next to the shower so that guests can easily reach their shower gel and sponge when having a shower.
Opubo, 3-night trip

10/10 Exceptional

I stayed at Upendo House for a week while in town for a conference. The room was very chic, comfortable for my week in Stone Town, and all the staff were very helpful and accommodating. While Stone Town is small and nothing is very far, Upendo House was very close to everything and easy to navigate to. The rooftop was beautiful with some of the best views I saw while in Stone Town. On my last day I had a deep tissue massage which was excellent and relaxing, much needed after my week of work!
CLEO, 7-night trip

8/10 Very good

We were greeted with a smile each day and the staff went out of their way to make us feel at home and comfortable. We arrived very early and they were kind enough to get us into teh room prior to check in. Only complaint was the water cut out briefly while showering on occasion as we were on the 3rd floor and teh plumbing is a bit dated. Wonderful rooftop restaurant with great food and drinks. We also enjoyed the rooftop pool although it was a little chilly. Hotel is close to everything and we felt very safe.

8/10 Very good

My room was very comfortable, if a bit overpriced. Unfortuately my view out the window was an alley of rusted roofs and infrastructure - this was #203 - more like a very comfortable cell. The electricity went out in the middle of the night making it very hot. However, the rest of the hotel was pleasant, the upper floors are surely preferable, but you must be able to walk up.. lll in all a good, safe location and nice staff. I wish they would have either put me in a better room or charged me less.

10/10 Exceptional

Glimrende
Dette er et ganske lite, men veldig bra hotell. Både mat og service er over all forventning. Beliggenheten er upåklagelig og takterrassen absolutt nydelig. Kan anbefale hotellet på det varmeste.
kari, 2-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Eva, 2-night trip