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Arkana 9 Suites Group Amber - Capital O

3.0 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arkana 9 Suites Group Amber - Capital O

Outdoor pool
Property amenity
Private kitchen
Laptop workspace, bed sheets
Property entrance

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (3)

  • Housekeeping (on request)
  • Outdoor pool
  • Air conditioning

Feel at home (5)

  • Children stay free
  • Cookware, dishware and utensils
  • Television
  • Coffee/tea maker
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Suite

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Private bathroom
Microwave
Griddle
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Deluxe Suite

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
TV
2 bedrooms
Private bathroom
2 bathrooms
Microwave
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Family Suite

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
TV
2 bedrooms
Private bathroom
2 bathrooms
Microwave
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

Suite

Highlights

Air conditioning
Kitchenette
TV
Separate bedroom
Private bathroom
Microwave
Griddle
Cookware/dishes/utensils
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Suite

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Private bathroom
Microwave
Griddle
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Beach nearby

Arena Blanca

Pool
Airport transfer
Kitchen
Laundry facilities
6.0 out of 10, (2)
Arena Blanca
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About the area

Map
Calle 42 Nte MZ 131 LT 16, Pocn Zacil Ha, Playa del Carmen, QROO, 77720

What's nearby

  • Mamitas Beach - 12 min walk
  • Quinta Avenida - 12 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Quinta Alegría Shopping Mall - 16 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.6 miles/20.3 km
  • Tulum Intl. Airport (TQO) - 50.4 miles/81.1 km

Restaurants

  • ‪Los de Carnitas "El Tío - ‬3 min walk
  • ‪La Birria - ‬3 min walk
  • ‪La Pista Musical - ‬6 min walk
  • ‪Tacos de Cecina Yecapixtla - ‬6 min walk
  • ‪La Bamba Jarocha - ‬4 min walk

About this property

Arkana 9 Suites Group Amber - Capital O

Arkana 9 Suites Group Amber - Capital O offers a great location, putting you within a 15-minute walk of Mamitas Beach and Quinta Avenida. Also, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are a short five-minute drive away.

Languages

English, Spanish

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Facilities

  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Microwave
  • Griddle
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Arkana 9
Arkana 9 Suites
Arkana 9 By Rotamundos
Capital O Arkana 9 Suites
Arkana 9 Suites by Grupo Amber
Arkana 9 Suites Group Amber Capital O
Arkana 9 Suites Group Amber - Capital O Hotel
Arkana 9 Suites Group Amber - Capital O Playa del Carmen
Arkana 9 Suites Group Amber - Capital O Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Arkana 9 Suites Group Amber - Capital O?
Yes, there's an outdoor pool.
Are pets allowed at Arkana 9 Suites Group Amber - Capital O?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Arkana 9 Suites Group Amber - Capital O?
Sorry, there's no on-site parking at Arkana 9 Suites Group Amber - Capital O.
What are the check-in and check-out times at Arkana 9 Suites Group Amber - Capital O?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
Is there an on-site casino at Arkana 9 Suites Group Amber - Capital O?
No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.
What is there to do at Arkana 9 Suites Group Amber - Capital O and nearby?
Arkana 9 Suites Group Amber - Capital O has an outdoor pool.
What's the area around Arkana 9 Suites Group Amber - Capital O like?
Arkana 9 Suites Group Amber - Capital O is a short 12-minute walk from Mamitas Beach and 12 minutes' walk from Quinta Avenida.

Arkana 9 Suites Group Amber - Capital O Reviews

Reviews

7.0

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

SCAM!!!!
This was a total scam, so stay away. After booking a room, they did not send instructions to how to enter the property and there is not reception. I was literally stuck without a room and there was no number to call. Thankfully hotels.com came through and found me a room late into the night. Stay away from this, I am shocked that it is still on this site.
Brent, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

My apartment was so spacious and had everything you could need, a full kitchen, huge bathroom and bedroom, smart TV. It was very secure and a home away from home.
JG811, 14-night trip
Verified Expedia guest review

4/10 Fair

This has been simply a disappointing experience with falsely advertised pictures/rooms, virtual check in, loud premises, simply not worth the money being paid
Greg, 1-night family trip
Verified Expedia guest review

8/10 Very good

Playa Del Carmen
Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JORGE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay! Highly recommend!
I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything.
Alison, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

jorge, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfredo, 1-night trip
Verified Hotels.com guest review