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Fairmont Banff Springs

4.0 star property
Mountain resort with 7 restaurants, near Banff Gondola

Choose dates to view prices

Photo gallery for Fairmont Banff Springs

Stunning hotel with a grand central tower and symmetrical wings, set amidst beautifully landscaped grounds.
Enjoy a round of golf amidst lush forests and a serene river, set against the dramatic backdrop of rugged mountains.
Experience the grandeur of our lobby, featuring a stunning chandelier, elegant windows, and plush seating areas.
Relax by the pool surrounded by elegant stone pillars and comfortable seating areas.
Stunning hall with high ceilings, large windows, and traditional architecture.
Fairmont Banff Springs, nestled in the heart of Banff Springs District, offers a family-friendly retreat with an indoor and outdoor pool. Enjoy golf lessons at the driving range or relax with international cuisine at one of 7 on-site restaurants. Treat yourself to a sports massage or hike through beautiful scenery nearby.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Ski facilities
  • Childcare
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 7 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Ski passes
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Valet parking

Feel at home (6)

  • Children stay free
  • Babysitting services
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
The current price is RM4,100
RM4,761 total
includes taxes & fees
29 Aug - 30 Aug

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed (Fairmont Gold View)

Relax in comfort with a large bed, a small table for work, and a nightstand with a lamp and remote control.

Room, 1 King Bed (Fairmont Gold View)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Relax in comfort with a large bed, a small table for work, and a nightstand with a lamp and remote control.

Fairmont Gold, Room, 1 King Bed

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gatehouse)

Relax in a spacious room with a large bed, round table, and desk, offering a scenic mountain view.

Suite, 2 Queen Beds (Gatehouse)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (1King 1Double)

Cozy living space with a comfortable sofa, coffee table, and fireplace.

Suite, 2 Bedrooms (1King 1Double)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 79 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds (Gatehouse)

Experience a stylish retreat with a neatly made bed, bedside table, and modern design.

Room, 2 Queen Beds (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Gatehouse)

Experience a stylish retreat with a neatly made bed, bedside table, and modern design.

Room, 1 King Bed (Gatehouse)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Relax in this serene hotel room with a large bed, framed artwork, and a window offering breathtaking views of snow-capped mountains.

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Relax in this serene hotel room with a large bed, framed artwork, and a window offering breathtaking views of snow-capped mountains.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Fairmont View)

Relax in comfort with a large bed, flat-screen TV, and a desk for work or leisure.

Room, 1 Queen Bed (Fairmont View)

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Fairmont)

Relax in this serene retreat with a large bed, flat-screen TV, and a comfortable reading nook by the window.

Room, 1 Queen Bed (Fairmont)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Fairmont)

Relax in this serene retreat with a large bed, flat-screen TV, and a comfortable reading nook by the window.

Room, 1 King Bed (Fairmont)

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont)

Relax in this serene retreat with a large bed, flat-screen TV, and a comfortable reading nook by the window.

Room, 2 Double Beds (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (Fairmont View)

Relax in comfort with a large bed, flat-screen TV, and a desk for work or leisure.

Room, 1 King Bed (Fairmont View)

9.8 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont View)

Relax in a serene space with a comfortable bed, digital clock, and elegant headboard.

Room, 2 Double Beds (Fairmont View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Gatehouse)

Experience a stylish retreat with a neatly made bed, bedside table, and modern design.

Suite, 1 King Bed (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Experience a stylish retreat with a neatly made bed, bedside table, and modern design.

Deluxe Room, 2 Double Beds (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Relax in a spacious room with a large bed, nightstand, and bench, offering a mountain view and ample workspace.

Suite, 1 Bedroom (King)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Relax in a stylish room with a comfortable bed, bedside console, and a potted plant.

Fairmont Gold, Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds (Gatehouse)

Relax in a stylish space with a large bed, bench, and seating area.

Family Room, Multiple Beds (Gatehouse)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 Queen Bed (Gatehouse)

Experience a stylish retreat with a neatly made bed, bedside table, and modern design.

Room, 1 Queen Bed (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
405 Spray Ave, Banff, AB, T1L1J4

What's nearby

  • Fairmont Banff Springs Bowling Centre - 1 min walk - 0.0 km
  • Banff Centre for Arts and Creativity - 15 min walk - 1.3 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.1 km
  • Upper Hot Springs - 10 min drive - 1.8 km
  • Banff Gondola - 10 min drive - 2.1 km

Getting around

  • Calgary International Airport (YYC) - 99 min drive
  • Banff Station - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Banff Upper Hot Springs - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive
  • ‪Banff Avenue Brewing Co - ‬4 min drive
  • ‪BeaverTails - ‬5 min drive

About this property

Fairmont Banff Springs

Featuring a golf course, Fairmont Banff Springs puts you within a 10-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can visit the spa to be pampered with deep-tissue massages, thalassotherapy or reflexology, and Vermillion Room, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 3 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, French

At a glance

DONE

Hotel size

    • 757 units
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site self-parking (CAD 39 per day)
    • On-site valet parking (CAD 59 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Local/corner shop

What to do

  • Ski passes
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Pro golf lessons
  • Golfing
  • Mountain biking
  • Cross-country skiing
  • Ice skating
  • Sledging
  • Snowshoeing
  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business centre
  • 22 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Golf cart on-site
  • Golf clubs on-site
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Golf course on-site
  • Golf driving range on-site
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 27 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with Turkish bath/hammam. The spa is open daily. There are hot springs open between 8:30 AM and 7:00 PM.

Dining

Vermillion Room – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
1888 Chop House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Waldhaus Restaurant – Overlooking the golf course, this restaurant specialises in German cuisine and only serves dinner. Open daily.
Castello Ristorante – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 55.59 per accommodation, per night

Parking

  • Self-parking costs CAD 39 per day
  • Valet parking costs CAD 59 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM
  • Hot springs access available from 8:30 AM to 7:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fairmont Banff Springs Hotel
The Fairmont Banff Springs Hotel
Fairmont Banff Springs
Banff Fairmont
The Fairmont Banff Springs Hotel Banff
The Fairmont Banff Springs Banff
Fairmont Hotel Banff
Fairmont Banff Hotel
The Fairmont Banff Springs
Fairmont Banff Springs Resort
Fairmont Banff Springs Hotel
Fairmont Banff Hotel
Fairmont Hotel Banff
Banff Fairmont
The Fairmont Banff Springs Banff
Fairmont Banff Springs Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Resort Banff

Frequently asked questions

Does Fairmont Banff Springs offer free cancellation for a full refund?

Yes, Fairmont Banff Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Banff Springs?

Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.

Are pets allowed at Fairmont Banff Springs?

Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 55.59 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Fairmont Banff Springs?

Yes. Self-parking costs CAD 39 per day. Valet parking costs CAD 59 per day. Electric car charging is available.

Is an airport shuttle service offered by Fairmont Banff Springs?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Fairmont Banff Springs?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Fairmont Banff Springs and nearby?

Have fun with winter activities such as cross-country skiing, snowshoeing and sledging and in warmer months, enjoy a round of golf at the on-site golf course. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Banff Springs also has 3 bars, an outdoor pool and a sauna, as well as a steam room, an arcade and a picnic area.

Are there restaurants at or near Fairmont Banff Springs?

Yes, there are 7 on-site restaurants, featuring international cuisine and golf course views.

What's the area around Fairmont Banff Springs like?

Fairmont Banff Springs is a short 1-minute walk from Fairmont Banff Springs Bowling Centre and 9 minutes' walk from Bow River.

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Fairmont Banff Springs Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Location
Food
Bathroom
Mountain
Castle
Restaurant
History

What guests liked

  • The property's indoor and outdoor pools were fantastic with amazing views and provided a relaxing experience. (22 reviews)
  • The spa was exceptional, offering a relaxing experience with beautiful facilities and exceptional staff. (13 reviews)
  • Breakfast was a highlight with many guests praising the quality, variety, and delicious food options. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Beautiful hotel. Perfect location. Perfect services.
Hiroyuki, 3-night trip

6/10 Okay

Very nice spot but very expensive, very overpriced.
Margaret, 1-night trip

10/10 Excellent

Great please to stay!
David, 5-night trip

10/10 Excellent

We loved every bit of our stay.
Patrick, 1-night trip

10/10 Excellent

Amazing place
Harvey, 1-night trip

10/10 Excellent

Great stay!
Arlena, 2-night trip

10/10 Excellent

It doesn’t get any better than staying at the Fairmont!
Kathleen, 1-night trip

10/10 Excellent

Beautiful property
chris, 2-night trip

10/10 Excellent

James at the front desk was amazing! He helped us secure an extra room when we needed one at the last minute. Thank you James!!
Jimi, 1-night trip

10/10 Excellent

This hotel and surrounding area is one of the most beautiful places in the world
View from my hotel suite
View from my suite on the other side
vanessa, 2-night trip

10/10 Excellent

We went a historic tour of the hotel it was very interesting
Darren, 1-night trip

10/10 Excellent

Amazing location nestled in the valley
Ramesh, 1-night trip

10/10 Excellent

Loved this hotel very friendly from the moment we arrived the gold service made a difference to our stay
Angela, 1-night trip

10/10 Excellent

The property was gorgeous and had a unique and amazing setting - visiting was on our bucket-list and our stay was excellent!
Paul, 3-night trip

10/10 Excellent

The staff was incredible and we felt so spoiled!
Andi, 5-night trip

10/10 Excellent

Friendly staffs and newly renovated rooms and hallways
Dennis, 1-night trip

10/10 Excellent

Amazing spot for family vacations!! Carlos was an amazing host for dinner in the main restaurant! Never a bad time here.
scott, 2-night trip

10/10 Excellent

great
Jennifer, 1-night trip

6/10 Okay

We were in a building that was under construction. Our room had views of dumpsters and materials. It was such a bummer. It was not worth the money.
Vikki, 1-night trip

10/10 Excellent

We loved the spa, the outdoor pool, the room service, our deluxe room, the1888 Chop Hose restaurant, and the lovely surroundings. The conciege desk staff were very helpful, too.
Jo-Ann, 3-night trip

10/10 Excellent

The hotel and property is beautiful! there is lots to do on the resort and in Banff and area.
Brenda, 2-night trip

10/10 Excellent

Good
Ziheng, 4-night trip

10/10 Excellent

Amazing property, great bar, great views. Nice rooms.
Karla, 3-night trip

10/10 Excellent

Absolutely beautiful place! Each and every one of the staff were so kind and accommodating. The service was better than anywhere else we’ve ever stayed, just impeccable! The restaurants were all wonderful and the speak easy bar was such a delight!
Peggy, 3-night trip

4/10 Poor

They don’t treat everyone the same here. I was given a terrible room with a view of tarp and construction material and when I asked they told me “looks like you booked with a 3rd party” Fairmont gold people get treated very well. The elevator was covered with rags and lots of construction equipment everywhere in the building the gave us. Rooms are average and building really old. But boy what a beautiful city and area otherwise. Hotel restaurants were fully booked most nights but lots of good food available in the city.
Henry, 3-night trip