Santiago Marriott Hotel, revitalized in 2022, is a luxury oasis near Parque Arauco Mall. Unwind with a rejuvenating massage or body treatment at the onsite spa or indulge in local cuisine at one of the five restaurants. With an art gallery on site and free WiFi, this hotel offers convenience and charm.
Av Presidente Kennedy 5741, Santiago, Region Metropolitana, 6772208
What's nearby
Parque Arauco Mall - 5 min walk - 0.4 km
Parque Araucano - 6 min walk - 0.5 km
KidZania Santiago - 7 min walk - 0.7 km
Costanera Center - 4 min drive - 3.8 km
San Cristobal Hill - 11 min drive - 7.4 km
Getting around
Santiago (SCL-Arturo Merino Benitez) - 23 min drive
Hospitales Station - 12 min drive
Parque Almagro Station - 13 min drive
Matta Station - 13 min drive
Manquehue Station - 21 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 4 min walk
Emporio la Rosa - 2 min walk
Le Rendez Vous - 5 min walk
Starbucks - 6 min walk
Margó - 9 min walk
About this property
Santiago Marriott Hotel
When you stay at Santiago Marriott Hotel, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. Guests can take a dip in the outdoor pool or grab a bite to eat at Cafe Med Restaurant, which is one of 5 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
280 rooms
Arranged over 25 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 10 kg per pet)*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
WiFi and wired internet access in rooms*
LOCAL_PARKING
Parking
Uncovered on-site self-parking (USD 30 per stay)
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
5 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children's menu
What to do
Golfing nearby
Skiing nearby
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness centre
An outdoor pool
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Grab bar near toilet
Hardwood flooring in public areas
Room amenities
Be entertained
IPod docking station
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
WiFi and wired internet for a surcharge
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Cafe Med Restaurant – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Latin Grill Restaurant – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Akun – On-site restaurant. Open daily.
Akun to go – On-site restaurant. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
WiFi is available in guest rooms for USD 8 per day (rates may vary)
Wired internet access is available in guestrooms for USD 8 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 25 per person
Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
Renovations and closures
The following facilities or services will be unavailable from April 3 2025 to March 31 2026 (dates subject to change):
Spa
The property will be renovating from 3 April 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 100.0 per night
Pets
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 30 per pet, per stay
Parking
Uncovered self-parking costs USD 30 per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from November 01 to March 31
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Santiago Marriott Hotel
Santiago Marriott
Marriott Santiago
Santiago Marriott Hotel Hotel
Santiago Marriott Hotel Santiago
Santiago Marriott Hotel Hotel Santiago
Frequently asked questions
Does Santiago Marriott Hotel offer free cancellation for a full refund?
Yes, Santiago Marriott Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Santiago Marriott Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Santiago Marriott Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of USD 30 per pet, per stay, and there's also a deposit of USD 100 per stay. Food and water bowls are available.
Is parking offered on site at Santiago Marriott Hotel?
Yes. Self-parking costs USD 30 per stay.
Is an airport shuttle service offered by Santiago Marriott Hotel?
Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
What are the check-in and check-out times at Santiago Marriott Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Santiago Marriott Hotel and nearby?
Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness centre. Santiago Marriott Hotel also has a garden.
Are there restaurants at or near Santiago Marriott Hotel?
Yes, there are 5 on-site restaurants.
What's the area around Santiago Marriott Hotel like?
Santiago Marriott Hotel is a short 5-minute walk from Parque Arauco Mall and 8 minutes' walk from KidZania Santiago.
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Santiago Marriott Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Location
Restaurant
Shopping malls
Room
Room service
View
Shopping
Weather
What guests liked
Breakfast was very nice and great, with excellent options and adequate breakfast boxes available. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
7 Mar 2025
Front desk service is excellent, they are very helpful & are very warm hearted!
Yanhua
Yanhua, 1-night trip
8/10 Very good
1 Aug 2024
It was a very good experience this hotel is very well located
Silvana
Silvana, 2-night trip
10/10 Exceptional
12 Mar 2025
Always accommodating for changes and checkouts. Easy access and centrally located. Close to mall and offices…
Karl
Karl, 5-night trip
10/10 Exceptional
3 Feb 2025
Creat Downtown location
Large room with view of the city. Excellent front desk service
JOSEPH
JOSEPH, 2-night trip
10/10 Exceptional
14 May 2024
Excellent & Great Time
Verified traveller
2-night trip
10/10 Exceptional
28 Aug 2023
Friendly staff.
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
20 Dec 2024
nice
jaime
jaime, 1-night trip
10/10 Exceptional
2 Mar 2025
Website needs updating as there is no spa massage facilities. They stopped in December 2024.
Other than that , can not fault the service we received.
Good buffet breakfast az well.
Paul
Paul, 2-night trip
10/10 Exceptional
11 Sept 2024
Very nice hotel. The pool was down for maintenance. The staff made arrangements for me to visit a neighboring hotel with a roof top pool. Very good hotel.
Brad
Brad, 9-night trip
8/10 Very good
21 Dec 2022
Marriot Wins
Great Hotel. I moved to this one from a not-so-great hotel...
Mark
Mark, 2-night trip
10/10 Exceptional
13 Apr 2025
.
Gabriel
Gabriel, 4-night trip
10/10 Exceptional
21 Mar 2023
Extremely courteous and helpful staff. One of the best I have ever seen at any hotel. Excellent breakfast and snacks on site. Did not try restaurants but appeared nice.
Ghulam
Ghulam, 2-night trip
10/10 Exceptional
6 Nov 2023
This was probably the best Marriott experience we’ve had, staff was amazing and very accommodating. This location is perfect it is close to everything, grocery, drug store, mall, and food. Would highly recommend.
CANDACE
CANDACE, 3-night trip
10/10 Exceptional
29 May 2024
Comfy place to rest. A bit far from attractions but not surprising for a large city. Next to a mall and area with restaurants galore
Daniel
Daniel, 3-night trip
6/10 Good
19 Apr 2025
when did room service then add a delivery fee and then still ask for tips? isnt the "room service" fee included in the pricing for the "room service" menu?
Robert
Robert, 1-night trip
10/10 Exceptional
10 Jun 2022
Great location and restaurant
Walking to a lot of shopping options, excellent restaurant, but only room service after 9pm, unfortunately no fan in the bathroom or windows to open (handicapped traveler).
Very good staff overall, Christian at the front desk was very helpful, as was Rodrigo in the bar, unpleasant parking security guard one day.
Overall a pleasant stay.
Jorge
Jorge, 2-night trip
6/10 Good
6 Apr 2025
The property was outdated. The lobby furniture was old and the lobby restroom was small, very little water pressure, and dirty. The room was nice. Beds were comfortable but the supples were chintzy. Not what I expected for the high cost. Below standard for a Marriott Hotel.
MARIA
MARIA, 2-night trip
8/10 Very good
7 Apr 2025
Need to get new upgrade in the rooms, furniture is old no charging for computer and mobile phones
Bhakti
Bhakti, 2-night trip
8/10 Very good
19 Jul 2023
Is an old building the air condition ( hot) make a lot of noise
the hotel have a good location
maria elena
maria elena, 4-night trip
8/10 Very good
16 Mar 2025
We arrived early and I do understand checkin was an 3pm.
I appreciate this is a rule however it was well after 3 pm when we were able and to check in.
Other couple we were travelling with were check in an hour before us.
The hotel itself was lovely as most Marriotts are.
Just a small numb of front end staff could have been more attentive.
Karen
Karen, 1-night trip
6/10 Good
3 Mar 2025
we arrived early for check, and two hours later, they accommodated us after check-in time (30 minutes delay) in another, room that we booked with meeting space in the room, which is not friendly for family circumstances . We went to the pool which is nothing special the water was cold and a lot of winds around
Ledy
Ledy, 1-night trip
2/10 Poor
5 Mar 2025
Outdated hotel . Terrible breakfast experience , not only the food but also service which was lost and couldn’t organize a simple guest line . Furthermore , we noticed a few fashion things missing from our luggage after check out . Don’t recommend .
Gustavo
10/10 Exceptional
17 Jun 2024
safe
FRANKO ALFONSO
FRANKO ALFONSO, 2-night trip
10/10 Exceptional
23 Jan 2023
Great
Nir
Nir, 2-night trip
8/10 Very good
29 Sept 2024
Good
Nice deluxe hotel but in room needs remodeling. Old