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Naala Tulum

3.5 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

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Photo gallery for Naala Tulum

Relax by the serene pool surrounded by lounge chairs and a small waterfall feature.
Relax in a shaded lounge area with comfortable seating and a serene view of the surrounding landscape.
Relax in a spacious, open space with a bar area, seating area, and cozy nooks.
Relax in the stylish outdoor seating area, where you can enjoy a beverage and access the internet.
Escape to a serene oasis with a tranquil water feature and lush greenery.
Surrounded by ancient Mayan ruins, Naala Tulum offers a tranquil retreat with a garden and outdoor pool. Unwind at the bar or explore nearby Tulum Mayan Ruins while taking advantage of bike rentals, tour assistance, and luggage storage.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Self parking
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Concierge services
  • Luggage storage

Feel at home (6)

  • 2 bedrooms
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is RM193
RM257 total
includes taxes & fees
1 Aug - 2 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Apartment, 2 Bedrooms

2 bedrooms, premium bedding, down duvets, minibar

Family Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
2 bedrooms
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Room

2 bedrooms, premium bedding, down duvets, minibar

Deluxe Room

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Ceiling fan
2 bedrooms
Premium bedding
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

2 bedrooms, premium bedding, down duvets, minibar

Standard Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Ceiling fan
2 bedrooms
Premium bedding
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, premium bedding, down duvets, minibar

Deluxe Quadruple Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Ceiling fan
2 bedrooms
Premium bedding
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Wyndham Tulum

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 43 reviews
The price is RM296
RM378 total
includes taxes & fees
24 Aug - 25 Aug
Wyndham Tulum
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About the area

Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.9 km
  • Las Palmas Public Beach - 5 min drive - 4.3 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Playa Ruinas - 11 min drive - 4.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rossina Cafe - ‬15 min walk
  • ‪Boston’s Tulum - ‬11 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪Azul Cafe - ‬13 min walk

About this property

Naala Tulum

At Naala Tulum, you'll be a short five-minute drive from Tulum National Park and Gran Cenote. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 95 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • On-site self-parking (USD 10 per day)

Transfers

    • Airport shuttle from 9:00 AM to 6:00 PM*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • 2 bedrooms
  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: USD 2.50 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way. Maximum occupancy 6)

Parking

  • Self-parking costs USD 10 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum
HELP_OUTLINE

Frequently asked questions

Does Naala Tulum offer free cancellation for a full refund?

Yes, Naala Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naala Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Naala Tulum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Naala Tulum?

Yes. Self-parking costs USD 10 per day.

Is an airport shuttle service offered by Naala Tulum?

Yes, an airport shuttle is available from 9:00 AM to 6:00 PM on request. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Naala Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Naala Tulum and nearby?

Naala Tulum has an outdoor pool and a garden.

Are there restaurants at or near Naala Tulum?

Yes, there's an on-site restaurant.

What's the area around Naala Tulum like?

Naala Tulum is in Zama, a short 1-minute walk from Jaguar Park. Travellers say that this hotel is in a good location.

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Naala Tulum Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Rooftop pool
Beach
Breakfast
Rooftops
Food
Bed

What guests liked

  • The rooftop pool was a highlight, offering a perfect spot to relax, cool off, and enjoy panoramic views. (24 reviews)
  • The property is close to various great restaurants and has a good eatery on site. (4 reviews)
  • The property's location offers easy access to the beach and town, with many guests enjoying the nearby beach and bike rentals. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great hotel, amazing decor. Some of the wooden fixtures had mould on them and probably should be cleaned often.
2-night trip

10/10 Exceptional

Todo excelente
Kalina, 3-night trip

8/10 Very good

This is a nice hotel to stay, it has comfort, nice amenities.
Ralph, 3-night trip

8/10 Very good

Beautiful place
Nidia, 5-night trip

10/10 Exceptional

Very nice.. will stay here again
Guadalupe, 3-night trip

10/10 Exceptional

Perfect 3 night stay

Had an amazing time at the Naala, the whole place is great, well decorated, pool nice and clean, they have plenty of pool beds. Tropical garden with hammocks. Breakfast was decent has fruit, muesli and then cooked eggs to choose.staff really helpful. Cant fault the hotel.
Jamie, 3-night trip

10/10 Exceptional

It's a great place to stay in walking distance from town. Restaurant had good food too and the pool area was fun and relaxing.
Melanie, 6-night trip

10/10 Exceptional

The views were amazing
Erynell, 3-night trip

10/10 Exceptional

Will stay again.

The hotel was very nice and clean. Staff was helpful and informative.
Keisha, 2-night trip

10/10 Exceptional

Front staff was very nice and helpful! Would definitely book them again ! I enjoyed my stay here.
Evelin, 2-night trip

10/10 Exceptional

Naala is the best
Jawara H., 1-night trip

10/10 Exceptional

Nice location
Anniel, 4-night trip

8/10 Very good

Location great clean and great roof to pool
Rebecca, 1-night trip

8/10 Very good

Beautiful boutique hotel! Had an issue with the tv language as Spanish despite the maintenance coming in to change it to English. The staff were pleasant and helpful. Definitely a unique property
Mario, 1-night trip

10/10 Exceptional

Property was well designed with Boho Theme. Staff was helpful. Everything was nearby: Food, transportation, restaurants etc.
Milan, 2-night trip

10/10 Exceptional

Perfect
Criscely Taveras, 4-night trip

10/10 Exceptional

Beautiful secret

It was a beautiful hotel, very minimalistic, but had every thing that you needed. The pool was fantastic. Really love that it was open till 10 and food was walking distance as well as drinks and a party. If that’s the mood you’re in. We will definitely be back the area felt safe the people were authentic. Great experience, but my biggest compliments go to the staff. They were absolutely fantastic. We will be back next year😉
Danielle, 1-night trip

10/10 Exceptional

Great staff. Lovely roof deck pool. Excellent restaurant service staff . Chill ambience. Good accommodation- very comfortable bed / pillows etc. Unique and special
Alison, 3-night trip

8/10 Very good

It was nice, but some appointments were cheap. Staff very friendly and helpful
Jerry, 1-night trip

6/10 Good

It’s a nice property but a bit noisy because noise are very loud from other guests.
king-hout, 2-night trip

10/10 Exceptional

hotel super limpio y personal super amable
marian, 1-night trip

10/10 Exceptional

Gem in Tulum

Naala seem new and mixes modern and contemporary with a local flare with lots of wood. The hotel is really nice with an awesome rooftop restaurant and pool; these are great places to unwind in the evenings. It's next to convenience stores and walking distance to many restaurants. Rooms are comfortable with cloud soft mattresses. The two bedroom was well appointed with all furniture and appliances. Great location. Bikes available (at a rental cost) for a quick ride. It's a bit of a distance to the beach and other attractions but there's a lovely Selecto Chedrauri couple blocks down.
Kevin, 2-night trip

10/10 Exceptional

I had a great time at Naala. Comfortable rooms, friendly staff. I had the pleasure to meet Yssabelle. She was helpful solving all little problems I had during my stay. I strongly recommend this hotel.
Roberta, 1-night trip

6/10 Good

The property looks much nicer in the pictures versus in real life. The staff is extremely friendly and took great care of my brother and I. Clean room and cold beer in the bar.
Paul, 6-night trip

10/10 Exceptional

Clean place, very good room
Tomas, 2-night trip