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Holiday Inn Resort Acapulco, an IHG Hotel

3.5 star property
Beachfront hotel in Costera Acapulco with outdoor pool, restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Acapulco, an IHG Hotel

Outdoor pool, pool umbrellas, pool loungers
Beach/ocean view
In-room safe, desk, blackout curtains, iron/ironing board
Aerial view
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • 24/7 front desk
  • Parking available
  • Gym
Main amenities
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Beach towels
  • Valet parking
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Oceanfront

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Bay View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Bay View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Bay View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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Breakfast, lunch, dinner served; international cuisine

Holiday Inn Acapulco La Isla, an IHG Hotel

Pool
Pet-friendly
Free parking
Free WiFi
9.2 out of 10, Wonderful, (608)
The price is RM418
RM497 total
includes taxes & fees
12 Jan - 13 January 2025
Holiday Inn Acapulco La Isla, an IHG Hotel
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About the area

Map
Av Costera Miguel Aleman 2311, Acapulco, GRO, 39690

What's nearby

  • Icacos Beach - 6 min walk - 0.6 km
  • Diana the Huntress - 14 min walk - 1.2 km
  • Condesa Beach - 16 min walk - 1.4 km
  • Parque Papagayo - 3 min drive - 3.5 km
  • Papagayo Beach - 13 min drive - 3.9 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • ‪Angels House Acapulco - ‬2 min walk
  • ‪Los Orientales - ‬4 min walk
  • ‪Vips - ‬3 min walk
  • ‪Forza Italia - ‬3 min walk
  • ‪La Finca, Gourmet Mexicano - ‬1 min walk

About this property

Holiday Inn Resort Acapulco, an IHG Hotel

Holiday Inn Resort Acapulco, an IHG Hotel is a great choice for your beach stay in Acapulco, putting you near activities such as snorkelling, parasailing and waterskiing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre. Offering ocean views, Terraza Santa Lucia serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a poolside bar, a children's pool and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 220 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Express check-out available
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (MXN 160.00 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Golfing nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Limited housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Terraza Santa Lucia – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250.00 per person

Renovations and closures

This property is closed from 6 December 2023 to 30 March 2024 (dates subject to change).

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Valet parking costs MXN 160.00 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Resort Acapulco
Holiday Inn Acapulco
Fiesta Inn Acapulco
Holiday Inn Resort Acapulco Hotel Acapulco
Holiday Inn Resort Acapulco
Holiday Inn Acapulco, An Ihg
Holiday Inn Resort Acapulco an IHG Hotel
Holiday Inn Resort Acapulco, an IHG Hotel Hotel
Holiday Inn Resort Acapulco, an IHG Hotel Acapulco
Holiday Inn Resort Acapulco, an IHG Hotel Hotel Acapulco

Frequently asked questions

Is Holiday Inn Resort Acapulco, an IHG Hotel currently open?
This property is closed from 6 December 2023 to 30 March 2024 (dates subject to change).
Does Holiday Inn Resort Acapulco, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Resort Acapulco, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Resort Acapulco, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Holiday Inn Resort Acapulco, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Resort Acapulco, an IHG Hotel?
Yes. Valet parking costs MXN 160.00 per night.
What are the check-in and check-out times at Holiday Inn Resort Acapulco, an IHG Hotel?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Holiday Inn Resort Acapulco, an IHG Hotel and nearby?
Have fun with activities such as jet-skiing, parasailing and snorkelling, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Holiday Inn Resort Acapulco, an IHG Hotel?
Yes, Terraza Santa Lucia offers al fresco dining, international cuisine and ocean views.
Does Holiday Inn Resort Acapulco, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Holiday Inn Resort Acapulco, an IHG Hotel like?
Holiday Inn Resort Acapulco, an IHG Hotel is a short 6-minute walk from Icacos Beach and 14 minutes' walk from Diana the Huntress.

Holiday Inn Resort Acapulco, an IHG Hotel Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Miguel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely back again soon!
Francisco, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Acapulco HHI
Old Hotel. Food is terrible! Staff is great!
Christopher, 2-night trip
Verified Hotels.com guest review

6/10 Good

Holiday Inn, Acapulco, Costera.. Sept.9,2023
Hotel is old but clean. No frills. With Taxes it comes in at about 100 US. The cost is too high for what you receive. The Pool view is AWESOME. The staff is friendly, efficient. Here comes the sad part, the food Is very expensive and absolutely terrible. My Tuna steak seemed to be deep fried, the breakfast Buffet is an embarrassment to this hotel! It’s okay to put a little salt and or spices when you cook. No taste, No Flavor. But, if you like onions you will be very happy!
Christopher, 2-night trip
Verified Hotels.com guest review

6/10 Good

Property close to restaurants and shops
Albert, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great service
Julie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved our stay!
Clean, spacious, cold a/c, conveniently close to restaurants and shopping.
Casey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nancy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It was only one elevator working and we have to wait for while then the lobby was very hot
Gabriela, 2-night trip
Verified Expedia guest review

4/10 Fair

claudia, 5-night trip
Verified Expedia guest review

8/10 Very good

The food staff is not very attentive, let's say, the floor of the room moved or thundered because the title was loose. the cleaning is excellent and the waitress was also very kind
Blanca, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Miguel, 3-night trip
Verified Expedia guest review

8/10 Very good

First time I’d remember it better than this past one, all of the four rooms had a situation; leeks or only cold water. As well it is kind of a bothering the tightness of their staff asking the rooms number like if you where not at stay within the hotel, as well it is so bothering the fact that the hours to access is at 4pm and we have to leave the rooms at 12pm, they say it is for cleaning purpose but they did it within our stay days between 3-5pm
angel adolfo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff very friendly, always ready to help , the guy at front counter very professional, giving you an extra to make you go back to this hotel.
Alberto, 1-night trip
Verified Expedia guest review

2/10 Poor

Alberto Isaac, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Happy with stay
Very friendly staff.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Property is very clean. Comfortable rooms. Staff is very friendly. Beautifull swiming pool area. Good food.
Pedro, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hands down the best kept secret in Acapulco. You have access to the best views, little semi-private beach. Icacos beach walking distance (200 steps). Odd number rooms with ocean views are amazing. Corner ones are the upgrade of your life, aka best views you have ever had. I've stayed here a few times already. Love it.
Edgar, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Aldara, 2-night trip
Verified Expedia guest review

8/10 Very good

Pretty by small place, only two small pools, with heating though, balcony is NOT good it's inclined
Jorge, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Patricia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

El hotel estuvo bien, nada fuera del otro mundo, pero todo en orden, limpio y cumple su función. Pero la playa alrededor del hotel decepciona mucho, esa zona de Acapulco ya no vale la pena, la ciudad está sucia y se nota insegura
Verified Expedia guest review

8/10 Very good

Staff very nice
Verified Expedia guest review

8/10 Very good

By and large it was a pleasant experience. However, as the room was right above the restaurant was kind of noisy at nights. By the way, I hate the wrist strap that you have to use at the property . . .
Marcos, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eve thing is ok thanks
Maria, 2-night family trip
Verified Expedia guest review