Terrible Experience – Would Not Recommend
My recent stay at Pier South Resort, Autograph Collection by Marriott was incredibly disappointing. One of the main reasons we chose this hotel was for the direct beach access, but unfortunately, we were unable to go on the beach due to some restrictions that weren’t disclosed during booking. This completely invalidated the "beachfront" experience we were looking forward to.
To make matters worse, the valet service wrecked my boyfriend’s car, severely damaging one of the doors. This not only ruined our vacation but also caused significant stress and inconvenience. Despite this major incident, the hotel staff did not handle the situation with the level of professionalism and urgency that it warranted.
Overall, the experience was terrible. Between the lack of access to the beach and the valet disaster, our vacation was completely ruined. I would not recommend this property to anyone.