Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive
Calanas Station - 6 min drive
Nuevos Ministerios Station - 11 min walk
Madrid Recoletos Station - 22 min walk
Gregorio Maranon Station - 1 min walk
Ruben Dario Station - 8 min walk
Alonso Cano Station - 9 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pickup (surcharge)
Shopping centre shuttle (surcharge)
Casino shuttle (surcharge)
Restaurants
Opium Madrid - 4 min walk
Santagloria - 4 min walk
Maloney's Madrid - 2 min walk
Las Bridas - 3 min walk
Krefy - 2 min walk
About this property
Hyatt Regency Hesperia Madrid
At Hyatt Regency Hesperia Madrid, you'll be a short five-minute drive from Santiago Bernabéu Stadium and Gran Via. Guests can visit the fitness centre for a workout or grab a bite to eat at Santceloni, which serves lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Gregorio Maranon Station is steps away and Ruben Dario Station is 8 minutes.
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed (dogs and cats only, 2 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 35 per night)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle*
Train station pickup available 24 hours a day
Off-site
Area shuttle*
Shopping centre shuttle*
Casino shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Golfing nearby
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Television in common areas
Piano
Fitness centre
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
65-inch Smart TV
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Egyptian cotton sheets
Memory-foam mattress
Freshen up
Private bathroom
Bidet
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Santceloni – This fine-dining restaurant serves lunch and dinner. 2-star Michelin rating. Reservations are required.
La Manzana – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open selected days.
Mery Bárbola – On-site bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 34 per person
Airport shuttle service is offered for an extra charge
Local area shuttle, casino shuttle and shopping centre shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 120.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Self-parking costs EUR 35 per night
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hesperia Madrid Hotel
Hesperia Hotel
Hesperia Madrid
Hesperia
Hesperia Hotel Madrid
Madrid Hesperia Hotel
Hyatt Regency Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Madrid
Hesperia Madrid Hotel A Hyatt Affiliate
Hyatt Regency Hesperia Madrid Hotel Madrid
Frequently asked questions
Does Hyatt Regency Hesperia Madrid offer free cancellation for a full refund?
Yes, Hyatt Regency Hesperia Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Regency Hesperia Madrid?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Regency Hesperia Madrid?
Yes. Self-parking costs EUR 35 per night. Electric car charging is available.
Is an airport shuttle service offered by Hyatt Regency Hesperia Madrid?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hyatt Regency Hesperia Madrid?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Hyatt Regency Hesperia Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (4-min drive) are both nearby.
What is there to do at Hyatt Regency Hesperia Madrid and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hyatt Regency Hesperia Madrid?
Yes, there's an on-site restaurant, Santceloni, which boasts 2 Michelin stars.
What's the area around Hyatt Regency Hesperia Madrid like?
Hyatt Regency Hesperia Madrid is in Chamberí, a short 1-minute walk from Gregorio Maranon Station and 19 minutes' walk from Santiago Bernabéu Stadium.
Hyatt Regency Hesperia Madrid Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
15 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
ana
ana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
EL MEJOR HOTEL, UN SERVICIO EXCELENTE Y PERSONAL M
ADRIANA
ADRIANA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
LUDWIG
LUDWIG, 3-night family trip
Verified Hotels.com guest review
6/10 Good
15 August 2024
My passport and valuable was stolen from the hotel.
John
John, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Hou,
Hou,, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
Rodrigo
Rodrigo, 2-night family trip
Verified Hotels.com guest review
6/10 Good
11 July 2024
old rooms
RICARDO
RICARDO, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Excelente el hotel y el lugar.
Rene
Rene, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Excellent service
Maximo
Maximo, 4-night family trip
Verified Expedia guest review
6/10 Good
24 June 2024
This hotel is not what I expected from Hyatt. We requested a twin room, with two beds and we got a room with no light and a very small window to an interior ugly and depressing fires escape. There was no sun light and the room was depressing. If the property would show true pictures on the website, we would have never booked a room there.
Upon a request to change rooms, we were told that that is the only stack of rooms available as double rooms, and that we could get a suite with a King size bed ( not what we needed) and that was 100 Euros more per night. Other than that, the staff didn't offer any options and our stay in Madrid was not very pleasant.
Isabel
Isabel, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
17 June 2024
Great property and excellent service. We will be back!
Mihaela
Mihaela, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Brian
Brian, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 June 2024
It is very good locations. Very clean and smells also good. Workers are very helpful also.
Tuncay
Tuncay, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Maximo
Maximo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2024
Very good location
Good location and very good service, as a breakfast and dinner.
Angelica
Angelica, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2024
We had a great 10 days at this hotel. Even watched two La Liga matches over dinner in the bar. We loved our room and the staff was always cheery and attentive.
Edward
Edward, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
13 April 2024
Extraordinary kind and professional team
Rosa
Rosa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 April 2024
Great hotel, location, great staff!!
Jean Carlo
Jean Carlo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 April 2024
It is always a lovely stay here when coming to Madrid.
Carolyn
Carolyn, 4-night trip
Verified Expedia guest review
6/10 Good
2 April 2024
Property is far away from the heart of Madrid, but very close to the stadium. Offers quiet and relax environment. Some of the check in staff were a bit rude when we arrived before our check in time to drop off our luggage. The bar has the best salted almonds with peanut samplers and the bar and restaurant staff were very warm.
Tania
Tania, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 February 2024
The view from our room was not the prettiest but the room itself was great. Customer service was also on point.
Ophelie
Verified Expedia guest review
10/10 Exceptional
20 January 2024
It was beautiful, clean and with access to everything near by