Blvd. Kukulcan Km. 14.5, Retorno San, Miguelito, Lote 37, Hotel Zone, Cancun, QROO, 77500
What's nearby
Aquaworld - 15 min walk - 1.3 km
Iberostar Cancun Golf Course - 3 min drive - 2.6 km
La Isla Shopping Mall - 3 min drive - 2.3 km
Cancun Interactive Aquarium - 3 min drive - 2.3 km
Delfines Beach - 6 min drive - 5.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
Restaurants
Restaurant nebbiolo en cancun - 3 min walk
JW Marriott Lobby Bar - 9 min walk
Porfirio's Cancun - 1 min drive
Puerto Madero - 1 min drive
Harry's Prime Steakhouse and Raw Bar - 1 min drive
About this property
Golden Parnassus All Inclusive Resort & Spa - Adults Only
At Golden Parnassus All Inclusive Resort & Spa - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll only be a five-minute drive from La Isla Shopping Mall. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Sumo, one of 5 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a beach bar and a fitness centre. Fellow travellers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
Meals and beverages at companion properties
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
214 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant Shangri-La.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
WiFi in public areas*
Wi-Fi (speed: 25+ Mbps) in rooms*
Parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–11:30 AM
5 restaurants
4 bars/lounges
Beach bar
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
What to do
On the beach
Tennis
Fitness classes
Yoga classes
Beach volleyball
Basketball
Karaoke
Shopping
Pool table
Table football
Ping pong
Access to nearby outdoor pool
Ecotours nearby
Golfing nearby
Boat tours nearby
Scuba-diving nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Arcade/games room
Bike parking
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Local artist showcase
Banquet hall
Accessibility
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Films for purchase
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Golden Parnassus Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Dining
Sumo – This restaurant specialises in Asian cuisine and only serves dinner.
Old Barn – This restaurant specialises in international cuisine and serves dinner and light fare. Open selected days.
Pier 12 – This restaurant specialises in international cuisine and only serves dinner. Open selected days.
Paradise – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Optional extras
WiFi is available in guest rooms for MXN 225 per day (rates may vary)
WiFi is available in public areas for MXN 225 (1-device limit, rates may vary)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Golden Parnassus Resort All Inclusive Cancun
Golden Parnassus Resort All Inclusive
Golden Parnassus Resort Adults All Inclusive
Golden Parnassus Resort Spa Adults Only All Inclusive
Golden Parnassus All Inclusive Resort & Spa - Adults Only Cancun
Frequently asked questions
Does Golden Parnassus All Inclusive Resort & Spa - Adults Only offer free cancellation for a full refund?
Yes, Golden Parnassus All Inclusive Resort & Spa - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Golden Parnassus All Inclusive Resort & Spa - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Golden Parnassus All Inclusive Resort & Spa - Adults Only and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Golden Parnassus All Inclusive Resort & Spa - Adults Only also has 4 bars, a sauna and a steam room, as well as an arcade, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Golden Parnassus All Inclusive Resort & Spa - Adults Only?
Yes, there are 5 on-site restaurants, featuring Asian cuisine.
Does Golden Parnassus All Inclusive Resort & Spa - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Golden Parnassus All Inclusive Resort & Spa - Adults Only like?
Golden Parnassus All Inclusive Resort & Spa - Adults Only is located on the waterfront in Zona Hotelera, a short 15-minute walk from Aquaworld and 5 minutes' walk from Ballenas Beach. Travellers love the property's prime location.
Golden Parnassus All Inclusive Resort & Spa - Adults Only Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
2 December 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
2/10 Poor
18 November 2024
WORST RESORT IVE EVER STAYED IN!!!!!
not sure where to start. upon check in we were told that in order to have beer in our room daily it was an extra charge of 20 dollars which is odd for an all inclusive resort and thru the stay it was a huge hassle to get it delivered. Then when trying to order room service phones weren't working which we were not told until numerous attempts to call then had to go down to the front desk to ask what was going on. the room barely has any outlets and the wifi is an absolute joke. speed was only 5mbps up and down if we were lucky. ac in the room was a joke as well as it never got below 75 degrees F. the shower had Luke warm water at best but acceptable due to the hot room and the sink had higher water pressure. a couple times I thought the shower was literally just going to shut off the water pressure was so low. the second day I asked for water to get delivered and was told that normally it is a 2 dollar charger per bottle but as a special deal they weren't going to charge me. again very unusual for an all inclusive resort. I go to Cancun 5- 7 times a year for work and this was my first time staying here and I can say that after the first 3 hours being at this resort I knew it would be my last
andy
andy, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Love this Place
Sheila
Sheila, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 October 2024
Needs to be repaired & updated.
Cancún is amazing however the resort definitely needs some TLC. Leaking roofs & paint falling off. Restaurant's that are not open. Employees on strike for 2 days.
Verified traveller
5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Good for price
The hotel is old and has had numerous repairs, paint is peeling in places. The staff was great. MARTIN greeted us and was great. The staff in general was great. The beach and pool are nice as is the service. Food was good.
For the price it was good but you get what you pay for. We have definitely stayed in nicer places and paid more for it.
The room was nice. 2 restaurants were not open when we were there.
jeff
jeff, 4-night trip
Verified Hotels.com guest review
4/10 Fair
4 September 2024
Saba
Saba, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Golden Parnassus was Cool, they just need to fix or update there AC unit in the rooms and there Elevator also increase there quality of food for room service but other then that the Staff and everything else was Great.
Deion
Deion, 5-night trip
Verified Expedia guest review
8/10 Very good
4 September 2024
The personal and staff are all very nice and friendly except the host from the sushi restaurant who was there when we went to the dinner,she’s trying to get attention but i don’t know why.
Angelica
Angelica, 5-night trip
Verified Expedia guest review
2/10 Poor
3 September 2024
Property needs renovation
Michael
Michael, 6-night trip
Verified Expedia guest review
6/10 Good
2 September 2024
If you don’t plan on being at the hotel bc you booked excursions this place is the perfect way to save yourself $. Most staff are very kind (please tip/at least $1). Most doors lead to an open corridor so hopefully u get a good room with AC that works.
Mariana
Mariana, 5-night family trip
Verified Expedia guest review
2/10 Poor
31 August 2024
The elevators don’t work, areas super duty and nasty, I will never get back to that motel , I think I pay to much for that of motel, not even hotel
Maurilio
Maurilio, 4-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Amazing
Daniel
Daniel, 11-night trip
Verified Expedia guest review
2/10 Poor
30 August 2024
The food was terrible my wife got food poison and the hotel didn't want to pay the doctor bill had to pay $240 for the doctor never again will stay here and will recommend this place to nobody i will putting this in goggle maps also bad
Omar
Omar, 6-night romance trip
Verified Expedia guest review
2/10 Poor
29 August 2024
Guerlyth
Guerlyth, 3-night trip
Verified Expedia guest review
6/10 Good
27 August 2024
The staff is outstanding working at a resort that is very aged and needs facility improvements.
Kirk M
Kirk M, 7-night trip with friends
Verified Expedia guest review
8/10 Very good
27 August 2024
It’s great, but it need to be upgrade!!
Latoshia Choffion
Latoshia Choffion, 3-night romance trip
Verified Expedia guest review
4/10 Fair
25 August 2024
Hottub didn’t work and front desk never answers the phone
Ayana
Ayana, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Good place to stay
Mateo
Mateo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Staff is always amazing
Don Wallace Grantham
Don Wallace Grantham, 4-night trip
Verified Expedia guest review
2/10 Poor
21 August 2024
The entire resort leaked. Buckets everywhere on every floor in hallways, restaurants, lobby, etc. The food was horrible. Flies was all over the food. The drinks were extremely watered down. The room I had flooded because the balcony door did not close properly. I kept the balcony closed because I feared the ceiling fan above my bed would fall because the entire ceiling will flex up and down from breeze blowing into the room. I got stuck in the elevator between floors twice. This trip was a disaster.
Jermaine
Jermaine, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Celma Moreira
Celma Moreira, 3-night trip
Verified Expedia guest review
6/10 Good
20 August 2024
As a adult resort it was not what I expected no type of adult activities after 10pm everything was shut down the bathroom wasn’t working right I call they never came to fix it and the force to sleep with the back porch door open because it couldn’t close properly
Rosemene
Rosemene, 6-night trip with friends
Verified Expedia guest review
2/10 Poor
18 August 2024
OK Let me start with the Pros
This place has a beautiful view of the ocean and a very nice section of the beach to itself. The restaurant, PIER 12, food is good! You should definitely try the calamari. Staff is amazing, very helpful and always accommodating and assisting us when needed. The drinks were FAIR depending on what you are drinking. They have a drink called the Golden Parnassus that was really good.
Here are the CONS! (They only allow 1500 characters)
The rooms/hotel is very very outdated. Upon my arrival we were given an option for a room on the 3rd or 1st floor, I took the 3rd floor because I had a balcony view. Staff member said the room was not ready because they had members transfer to the ocean view room so to patiently wait. So as we ate at Pier 12 and came back and the room was ready it made sense why the guest transferred to a different room. That room was so damn hot and we put the AC on the lowest level and it was still hot. The balcony was hot and the table, the chair, everything was scratched off. The mirror in the bathroom had mold on it as well. Eventually we requested another room and we went to the 1st floor. The 1st floor room was slightly better as the ac worked and as long as I was cool I can survive. 1 thing I noticed between both rooms is that the electrical outlets were in different spots. Don't leave food out in your room for bugs. Now the hotel itself was sooo damn hot. One elevator working Wall leakages. Pool was very warm even at night.
Demetrius
Demetrius, 4-night trip with friends
Verified Expedia guest review
4/10 Fair
18 August 2024
Such rude staffs with so much attitude and AC isn’t cooling in the room when you ask them to fix it they say all the rooms have standard temperature that is 24 degree celcius.Only the view is good and nothing else about this hotel honestly