The staff were friendly, professional, and went the extra mile to make us comfortable! We love Joanna and Joanna, as well as everyone else we encountered. The rooms were first rate, and the dipping pool was a bonus. Great breakfast, luggage storage, helpful suggestions- we couldn’t have asked for more. I would highly recommend the hotel as a home base for anyone visiting Malta- they can stay on Gozo and take day trips to the main island.