The biggest disappointment was the tour they offered for my family. The tour guide rushed us through the historical sites, 30 minutes at Giza at most, because their priority is to push their guests in to shops where they make commisions and not to teach you their history or show you the ancient sites. After a very disappointing day with tour guide, after they took us back to the hotel, and we went back to our room, I went out to buy water and I saw the front desk clerk and tour guide having a happy discussion about the commission they made from me that day. The hotel lobby is on the 4th floor and the tour guide was supposed to have been gone by then, specially since there is absolutely nowhere to park in downtown Cairo it seemed off seeing them counting money.
The hotel is well located amd for the money they charge, it's a good bargain but the shady operation they run with their tours is dishonest and I will never return nor do I recommend.